
Splendid Star Grand Hotel and Spa
Photos of Splendid Star Grand Hotel and Spa
Overview
This hotel is located in Hoan Kiem, just a 10-minute walk from National Library of Vietnam and Hoa Lo Prison. It is close to St. Joseph's Cathedral Hanoi, eateries and shops.
Guests can unwind in Splendid Star Grand Hotel's sauna or book a massage treatment. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out feature.
The rooms offer a refrigerator, tea and coffee making facilities and a mini bar. The bathrooms have a shower and come with a hair dryer.
Splendid Star 2 Hotel Hanoi has its own on-site restaurant, perfect for those wishing to dine in. In pleasant weather, guests are welcome to enjoy their meals alfresco on the outdoor patio.
Attractions close to Splendid Star Grand Hotel include Vietnam Military History Museum, Hoan Kiem Lake and Hanoi Citadel. It is within a 20-minute stroll of Long Bien Railway Station and Hanoi Railway Station, which allows for convenient access in and around Hanoi.
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Amenities at Splendid Star Grand Hotel and Spa
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Outdoor
- Outdoor dining area
- Outdoor furniture
- Grill
- Balcony
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Fold-up bed
- Clothes rack
- Wardrobe or closet
Things to do
- Cycling
- Cooking classes
- Beauty salon
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Spa
- Spa and wellness center
- Massage
- Sauna
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Reviews of Splendid Star Grand Hotel and Spa
Summary of reviews
Score by provider



The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a delicious breakfast with a good selection of hot and cold food, as well as fresh fruit every day. Guests have praised the breakfast for being very complete and enjoyable.
Are there any concerns about the hotel's cleanliness?
Some guests have mentioned that the hotel needs a little renovation and that the bathroom details indicate the establishment needs improvement. However, the rooms are generally described as spacious, clean, and quiet.
What are the hotel's unique amenities?
The hotel offers a spa and wellness center, sauna, massage treatments, and a restaurant with the option to enjoy meals alfresco on the outdoor patio. Additionally, the hotel provides a business center, car rental, and tour desk services.
Is the hotel staff helpful and friendly?
Guests have praised the staff for being extremely helpful and friendly. Specific staff members like Mr. Harry, Mr. Tom, Mr. Brian, and Ms. Rose have been highlighted for their kind and helpful service.
What is the best time to visit the hotel?
The high season is in March, and the low season is in May. Visitors can expect a wonderful experience during the high season, while the low season may offer a quieter and more relaxed atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Upgrade
Several guests mentioned being upgraded to larger rooms, so consider inquiring about room upgrades for a more spacious and comfortable stay.
Explore Nearby Attractions
The hotel's central location near St. Joseph's Cathedral and Hoan Kiem Lake makes it convenient for exploring nearby attractions, so take advantage of the proximity to these popular sites.
Be Mindful of Noise
Some guests noted that the hotel's location near a cathedral resulted in hearing bells ringing every 30 minutes, so light sleepers may want to consider this aspect.
Consider Booking Tours Through the Hotel
Many guests appreciated the staff's assistance in arranging tours and transportation, so consider utilizing the hotel's tour desk for a hassle-free experience.
Check for Room Cleanliness
While some guests found the cleanliness level decent, others mentioned issues with bathroom odors and cleanliness, so it's advisable to check the room's cleanliness upon arrival.
Take Advantage of the Spa and Wellness Center
Guests appreciated the hotel's spa and wellness center, so consider booking a massage or sauna treatment for a relaxing experience.
Enjoy Alfresco Dining
In pleasant weather, guests can enjoy meals alfresco on the outdoor patio, as recommended by some guests who appreciated this dining option.
Be Aware of Limited Accessibility
The hotel's location in a narrow back street may pose challenges for taxi access, so guests should be prepared for this aspect and plan accordingly.
Engage with Helpful Staff
Numerous guests praised specific staff members for their exceptional service, so don't hesitate to seek assistance from the friendly and accommodating hotel staff.
Consider Room Selection
Guests highlighted the spacious and clean rooms, so when booking, consider requesting a room at the back of the hotel for a quiet and comfortable stay.
Location
What's nearby
- St. Joseph Cathedral59 yd
- National Library of Vietnam407 yd
- Hoan Kiem Lake0.3 mi
- Hanoi City Centre0.3 mi
- Hoa Lo Prison Museum0.3 mi
- Vietnam Military History Museum0.6 mi
- Dong Xuan Market0.7 mi
- Hanoi Opera House0.7 mi
- Hanoi Citadel0.7 mi
- National Museum of Vietnamese History0.8 mi
- Temple of Literature0.9 mi
- National Museum of Fine Arts0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Splendid Star Grand Hotel and Spa
Low season | September |
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High season | February |
Average price (weeknight) | $63 |
Average price (weekend night) | $48 |
When to book a room at Splendid Star Grand Hotel and Spa
KAYAK's top tips for your stay at Splendid Star Grand Hotel and Spa
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Nearby hotels and places to stay
Closest
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See most recommended stays in HanoiGood to know
Value for money | 9.3 |
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Distance to city center | 2.2 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.5 mi |