Pros (+) The staff here are very special. There is great attention to detail and it shows throughout. The location is right in the epicentre of the Old Quarter. Vibrant, noisy and exciting, but you can't hear anything inside the hotel.
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hotel Emerald Waters Classy
- Restaurant
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Reviews of Hotel Emerald Waters Classy
9.4
Wonderful
3878 verified ratings
Wonderful
3146
Very good
498
Good
155
Okay
41
Fair
22
Mediocre
12
Poor
6
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's excellent central location in the Old Quarter, making it easy to explore Hanoi's attractions, restaurants, and shops. The staff consistently received high marks for being friendly, helpful, and attentive, with several guests mentioning specific employees who went above and beyond. Cleanliness and comfort of the rooms were also highlighted positively by many reviewers. While breakfast was frequently mentioned, opinions were mixed, with some finding it excellent and others considering it average or wishing for more variety. A few negative experiences were reported regarding room maintenance and service, but these were exceptions in an otherwise positive set of reviews.AI-Generated from customer reviews
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers great food from the restaurant, a variety of breakfast options, and the ability to have food delivered to your accommodation.
Are the beds comfortable at the hotel?
While some guests found the beds very comfortable, a few mentioned that the beds were not as comfortable. It's recommended to inquire about room options to ensure a comfortable stay.
Is parking available at the hotel?
The hotel provides an airport shuttle service for an additional charge and a shuttle service for added convenience.
What are the hotel's standout features?
The hotel's standout features include a central location in the Old Quarter, friendly and helpful staff, and a variety of amenities such as a hot tub, massage services, and a terrace/patio.
When is the best time to visit the hotel?
The high season is in January, and the low season is in August. It's recommended to plan your visit accordingly to make the most of your stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony, especially one overlooking the street, for a great view and to experience the lively atmosphere of the area.
Take Advantage of the Helpful Staff
Many guests praised the staff for being friendly, helpful, and attentive, providing valuable recommendations and assistance with organizing trips and transportation.
Enjoy the Breakfast
The hotel's breakfast received numerous compliments for being delicious, varied, and offering both Vietnamese delicacies and Western-style options.
Consider Noise Levels
Some guests noted that the hotel's location in the busy Old Quarter could result in street noise, so light sleepers may want to take this into account when choosing a room.
Explore Nearby Attractions
The hotel's central location in the Old Quarter makes it convenient for exploring the area's attractions, such as the Hoan Kiem Lake, Hanoi Opera House, and various museums, all within walking distance.
Take Advantage of the Location
Guests appreciated the hotel's proximity to restaurants, shops, and massage facilities, making it convenient for dining and leisure activities.
Request Early Check-in
Guests arriving early in the morning were able to enjoy breakfast at the hotel restaurant and even received room upgrades, showcasing the hotel's flexibility with early arrivals.
Consider Room Selection
While some guests found the rooms comfortable and clean, others mentioned that certain rooms were small and in need of modernization, so it may be beneficial to inquire about room options.
Utilize the Tour Desk
The hotel's tour desk can assist in organizing trips and providing information about traveling in Vietnam, making it convenient for guests to plan their excursions.
Take Advantage of the Restaurant
The hotel's restaurant received positive feedback for its food quality and service, making it a convenient option for dining during the stay.
Location
27-29 Gia Ngu Street, Hanoi 10000
What's nearby
- Hanoi City Centre0.3 mi
- Hoan Kiem Lake0.3 mi
- St. Joseph Cathedral0.4 mi
- Dong Xuan Market0.4 mi
- National Library of Vietnam0.5 mi
- Hoa Lo Prison Museum0.7 mi
- Hanoi Opera House0.7 mi
- National Museum of Vietnamese History0.7 mi
- Vietnam Military History Museum0.8 mi
- Hanoi Citadel0.9 mi
- National Museum of Fine Arts1.1 mi
- Temple of Literature1.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Emerald Waters Classy
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | May | $68 | $50 |
Cheapest month to stay with an average 67% drop in price. | Most expensive month to stay with an average 616% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hotel Emerald Waters Classy
Which month has the cheapest rates at Hotel Emerald Waters Classy?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hotel Emerald Waters Classy is June, with an average nightly rate of $42. The most expensive month is January at $96 per night.
What is the cheapest day to book Hotel Emerald Waters Classy?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hotel Emerald Waters Classy is Tuesday, with an average nightly rate of $37. The most expensive day is Monday at $82 per night.
How far in advance should you book Hotel Emerald Waters Classy?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hotel Emerald Waters Classy, book around 5 weeks in advance. This could save you approximately 26% compared to booking last minute.
KAYAK's top tips for your stay at Hotel Emerald Waters Classy
FAQs when booking at Hotel Emerald Waters Classy
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.6 mi | Hanoi Noibai | 13.3 mi |