Overview

Hanoi Serenity Hotel

1B Cua Dong St, Hanoi 10000, Vietnam
+84 439 233 549

$15+

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Rates

Overall guest ratings

7.4/10 Good
Based on 245 reviews
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Review highlights

  • 9.5
  • 9.1
  • 4.1
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    Located in Hanoi (Hoan Kiem), Serenity Diamond Hotel is minutes from Vietnamese National Tuong Theatre and Hang Gai Street. This hotel is within close proximity of Bach Ma Temple and Hang Da Market.

    Rooms

    Make yourself at home in one of the 25 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 245 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "World class service."
    • 8.5 "Location is great."
    • 6.7 "Internet is average."
    • 4.1 "Rooms are not good."
    • 4.0 "Not very clean."
    • 2.7 "Horrible vibe."
    • 2.6 "Terrible amenities."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 191 reviews
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 8.5 "Location is great."
    • 6.7 "Internet is average."
    • 4.4 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.1 "89% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.0 "100% had problems with the shower."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 2.8 "Horrible vibe."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 53 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 5.0 "Average comfort."
    • 3.7 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
    • 2.8 "Horrible vibe."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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