Overview

Hanoi Serenity Hotel

1B Cua Dong St, Hanoi 10000, Vietnam
+84 439 233 549

$24+

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Rates

Overall guest ratings

7.9/10 Good
Based on 228 reviews
See all reviews

Review highlights

  • 9.7
  • 9.0
  • 8.7
  • 5.0

Good to know

  • Fair breakfast prices
  • Friendly service

Nearby

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    About

    With a stay at Hanoi Serenity Hotel in Hanoi (Hoan Kiem), you'll be minutes from Vietnamese National Tuong Theatre and Hang Gai Street. This hotel is within close proximity of Bach Ma Temple and Dong Xuan Market.

    Rooms

    Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and minibars. Computers, complimentary wireless Internet access, and satellite programming provide entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's 24-hour room service.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 228 reviews
    • 9.7 "World class service."
    • 9.0 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.0 "Internet is average."
    • 5.0 "Rooms are ok."
    • 2.2 "Terrible amenities."

    Overall Rating

    7.8 Good
    Based on 182 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.9 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.9 "Location is great."
    • 5.9 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall Rating

    7.9 Good
    Based on 45 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 4.6 "Rooms are not good."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    Good to know
    "Fair breakfast prices"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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