Intercontinental Hotels Hanoi Westlake By IHG

The breakfast buffet offers an extensive range of high-quality food and beverages, with a variety of Eastern and Western dishes. Guests have praised the fantastic breakfast spread and the delicious food at the Milan Restaurant.

The hotel is well-maintained and offers a clean and cozy environment. Guests have appreciated the spotless rooms, exceptional housekeeping, and the exceptional service from the staff in maintaining the property.

The hotel is situated on the West Lake, offering a tranquil oasis in the heart of the city. Guests have enjoyed the magnificent views and the resort-like feel of the property, making it a peaceful retreat in Hanoi.

The staff at the hotel are exceptionally attentive, courteous, and helpful, going above and beyond to ensure a fantastic stay. Guests have praised the helpful and polite staff, as well as the non-disruptive housekeeping process.

The hotel is particularly recommended for a visit during the high season in April, offering a beautiful setting overlooking the West Lake. Guests have also enjoyed the peaceful environment and the variety of activities available at the hotel.

Several guests mentioned that the views of the West Lake from the rooms were stunning, so consider requesting a room with a lake view for a more enjoyable stay.

The hotel's proximity to West Lake and attractions like Tran Quoc Pagoda and the Presidential Palace makes it a great base for sightseeing. Plan a visit to these nearby attractions for a memorable experience.

Some guests reported encountering mosquitoes due to the hotel's location. It's advisable to bring insect repellent or inquire about mosquito control measures during your stay.

Guests staying in rooms far from the lobby, breakfast area, or gym found it inconvenient. If easy access to these facilities is important to you, consider requesting a room closer to the main building.

Guests highly recommended the Sunset Bar for a relaxing evening with beautiful sunset views. Don't miss the opportunity to unwind and enjoy the picturesque setting.

Guests enjoyed the Intercontinental Club experience, which offers afternoon tea and evening cocktails. Consider upgrading to this option for added comfort and convenience.

Some guests mentioned that certain rooms appeared dated and in need of renovation. If modern accommodations are important to you, consider inquiring about newly renovated rooms.

While the hotel's location offers a peaceful environment, it may require transportation for accessing city attractions and street food. Consider using ride-hailing services for convenience.

Numerous guests praised the extensive and high-quality breakfast buffet. Make sure to indulge in this offering for a delightful start to your day.

Guests staying in over-water rooms enjoyed the unique experience and recommended them for a special and memorable stay.