Sheraton Hanoi Hotel

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 243 719 9000
$103
Cheapest

rate per night

8.6
Great

based on 119 reviews

Sheraton Hanoi Hotel
Mon 12/6
Tue 12/7
ProviderNightly total
Hotels.com$103
Orbitz$111
MARRIOTTDERBYSOFT$120

About Sheraton Hanoi Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and Hoa Lo Prison are an easy car ride away.

Photos of Sheraton Hanoi Hotel

Property safety measures

Sheraton Hanoi Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Sheraton Hanoi Hotel

Mon 12/6
Tue 12/7
Show deals with
Deluxe Rooms($103 - $120)
Deluxe room
bed type unknown
bed type unknown
Hotels.com

$103/night

$103 totalHotels.com
bed type unknown
bed type unknown
Orbitz

$111/night

$111 totalOrbitz
bed type unknown
bed type unknown
MARRIOTTDERBYSOFT

$120/night

$120 totalMARRIOTTDERBYSOFT

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Trash cans

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Soundproofing
  • Carpeted

Accessibility and suitability

  • Multi-lingual staff
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Beauty salon
  • Pool table
  • Foosball table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Kitchen

  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Bathroom

  • Hairdryer
  • Private bathroom
  • Bathtub

Bedroom

  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness center
  • Outdoor tennis

Reviews of Sheraton Hanoi Hotel

8.6
GreatBased on 119 verified guest reviews
8.2Solo
8.9Friends
8.6Families
9.2Couples

Pros +
Cons -

Time of Year:
Show reviews that mention
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Newest first
R
5.4 Passable
Pros:Nothing
Cons:It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.
A
8.0 Great
Pros:The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.
Cons:The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.
H
9.6 Excellent
Pros:Nice and couteous staff, breakfast with a wide range of choice.
Cons:Nothing I didn't like.
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake0.7 mi
  • Tran Quoc Pagoda0.9 mi
  • Presidential Palace1.4 mi
  • Ho Chi Minh Mausoleum1.6 mi
  • One Pillar Pagoda1.7 mi
  • Ho Chi Minh Museum1.7 mi
  • Dong Xuan Market1.9 mi
  • Vietnam Military History Museum2 mi
  • National Museum of Fine Arts2 mi
  • Bach Ma Temple2.1 mi
  • Hanoi Old Quarter2.2 mi
  • Temple of Literature2.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton Hanoi Hotel

  • Guests with existing Sheraton Hanoi Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Hanoi Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 3.2 miles from the center of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Hanoi Hotel.

  • Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Yes, Sheraton Hanoi Hotel offers free parking.

  • No, Sheraton Hanoi Hotel does not offer free airport shuttle service.

  • Sheraton Hanoi Hotel is 11.3 miles from Hanoi Noibai. Sheraton Hanoi Hotel is 60 miles from Haiphong Catbi.

  • No, pets are not allowed at Sheraton Hanoi Hotel.

  • Yes, Sheraton Hanoi Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

8.1

Distance to city center

3.2 mi

Location rating

8.4

Nearest Airport

Hanoi Noibai

Distance to airport

11.3 mi