Overview

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 437 199 000

$94+

Overall guest ratings

8.3/10 Excellent
Based on 518 reviews
See all reviews

Review highlights

  • 9.2
  • 8.9
  • 6.8
  • 5.7

Good to know

  • Clean rooms
  • Great view

Nearby

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    About

    Situated on the shores of Hanoi’s West Lake with its many local attractions, we are just a quick drive to the bustling City Centre. The Old Quarter, also temptingly close by, is home to Hoan Kiem Lake, Hanoi Grand Theatre, and unforgettable boutiques. Enjoy our courtyard and four excellent restaurants, or host a larger event at one of ten flexible indoor or outdoor event spaces. When it’s time to replenish, visit the Lily Relaxation Centre with adjacent outdoor pool and Lakeside Garden. Our 299 spacious guest rooms, including 16 suites, feature panoramic West Lake views and the incomparable comfort of a Sheraton Sweet Sleeper® Bed. Vietnamese and French colonial décor, as well as soaring ceilings, infuse each room with grace.

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    Amenities

    • Free Wi-Fi
    • No smoking
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Rates

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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 518 reviews
    data provided by TrustYou
    • 9.2 "Excellent wellness & sports facilities."
    • 8.9 "Comfort level is high."
    • 8.8 "Great service."
    • 8.5 "Food is delicious."
    • 8.5 "Breakfast is good."
    • 6.8 "Average amenities."
    • 5.7 "Vibe was decent."
    • 5.2 "Bar is ok."
    • 5.2 "Pool is mediocre."
    • 5.1 "Internet is average."

    Overall Rating

    8.0 Good
    Based on 181 reviews
    data provided by TrustYou
    • 9.1 "Very comfortable."
    • 8.7 "Great service."
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.1 "Generally very clean."
    • 6.1 "Vibe was decent."
    • 5.7 "Bar is ok."
    • 5.1 "Average value."

    Overall Rating

    8.2 Excellent
    Based on 46 reviews
    data provided by TrustYou
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
    • 8.2 "Food is delicious."
    • 7.4 "Nice rooms."
    • 6.4 "Average amenities."
    • 5.2 "Internet is average."
    • 4.6 "Value below average."

    Overall Rating

    8.5 Excellent
    Based on 274 reviews
    data provided by TrustYou
    • 9.2 "World class service."
    • 8.9 "Comfort level is high."
    • 8.6 "Food is delicious."
    • 8.2 "Breakfast is good."
    • 8.1 "Location is great."
    • 6.9 "Average amenities."
    • 5.7 "Pool is mediocre."
    • 5.5 "Vibe was decent."
    • 5.1 "Average value."
    • 4.7 "Internet is poor."

    Overall Rating

    8.3 Excellent
    Based on 15 reviews
    data provided by TrustYou
    • 8.8 "Comfort level is high."
    • 8.1 "Location is great."
    • 7.8 "Nice rooms."

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