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Sheraton Hanoi Hotel
5 stars

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 719 9000
From
$132
Cheapest

rate per night

8.5
Great
based on 126 reviews
126 reviews
Room type
Provider
Nightly total
Deluxe room
King room
Double room

Photos of Sheraton Hanoi Hotel

About Sheraton Hanoi Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Parking for free

Situated in Tay Ho, Sheraton Hanoi Hotel provides 5-star accommodation and an outdoor pool, a free shuttle service and a Jacuzzi. It also offers 24-hour room service, a sauna and outdoor tennis courts.

The air-conditioned rooms at the hotel are charming and feature a mini bar, a marble bathroom and a spa bath. They are all soundproofed and include a refrigerator, bottled water and slippers.

Those staying at Sheraton Hanoi Hotel can indulge in a beverage at Chime, before sampling a meal at Oven Dor. For guests spending the day out, the hotel provides packed lunches if required.

Those looking to unwind while in Hanoi can discover the hotel's lake or enjoy a game in the snooker room. Hoan Kiem Lake, Temple of Literature and Hoa Lo Prison are an easy car ride away.

Latest deals for Sheraton Hanoi Hotel

Mon 7/22
Tue 7/23
King room
1 king bed
1 king bed
1 king bed
Deluxe room
2 twin beds
2 twin beds
2 twin beds
Double room
1 twin bed
Executive room
1 king bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Sheraton Hanoi Hotel

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center

Dining

  • Electric kettle
  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned
  • Trash cans

General

  • Family rooms
  • Fireplace
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Carpeted
  • Storage available

Pool and spa

  • Spa and wellness center
  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press
  • Tumble dryer

Accessibility and suitability

  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Pets not allowed
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom

Things to do

  • Gift shop
  • Bicycle rental
  • Foosball table
  • Beauty salon
  • Pool table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Bedroom

  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Reviews of Sheraton Hanoi Hotel

8.5
Very good126 verified reviews
1.3Solo
0.2Friends
0.5Couples
1.0Families
Pros +
Cons -

Filters

5.4Fair
Ravindra, Aug 2017

Pros. Nothing

Cons. It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.

8Very good
Anonymous, Nov 2016

Pros. The staff are extremely helpful and cannot do enough for you. They make you feel both very welcome and as if you are with very close friends. It is a great location close to the Old Town. Breakfast extremely varied -- European and Asian dishes on offer -- plenty of it and very good value for money.

Cons. The hotel is trapped in a time warp and exhibits all that is hideous about 1970s decor. Both decor and facilities could do with a makeover. Faded splendour comes to mind. Like many hotels in the Far East they are smoking rooms and there is nothing on either hotel booking websites or the hotel's website to warn you of this. I booked what I thought was a non-smoking room and only after a great deal of fuss was transferred to a non-smoking room. Their should be a very clear advice if booking a room it is a smoking room you are booking.

9.6Wonderful
Hyewon, Oct 2014

Pros. Nice and couteous staff, breakfast with a wide range of choice.

Cons. Nothing I didn't like.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's breakfast?

The hotel offers a great buffet breakfast with a wide variety of options and friendly wait staff.

Are there any concerns about the hotel's cleanliness?

Some guests mentioned that the interior of the hotel is old and worn out, but overall, the hotel is very clean and well-kept.

What are the staff like at the hotel?

The staff are described as very nice, attentive, friendly, and professional. They are always looking out for customer comfort and are accommodating and helpful.

How is the hotel's location and view?

The hotel is in a very good location with a nice view of the lake. Some rooms offer a view of a distant skyline, which is great to look at at night. The staff are very courteous and accommodating.

What are the hotel's unique offerings?

The hotel provides a club lounge with good value, large-sized rooms, great facilities, and a rooftop view that takes your breath away. The staff in the club lounge are accommodating and helpful, familiarizing guests with their stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Consider Booking a Room with a View

Several guests mentioned the excellent view of the lake and the distant skyline from their rooms, making it worthwhile to request a room with a view.

Take Advantage of the Club Lounge

Guests found the Club Lounge to be of good value, providing an opportunity to relax and enjoy the facilities.

Explore Nearby Attractions

The hotel's location offers easy access to attractions such as West Lake, Tran Quoc Pagoda, and the Presidential Palace, making it convenient for sightseeing.

Be Mindful of Noise Levels

Some guests experienced issues with noise, so it may be beneficial to request a quiet room or inquire about noise-reducing measures.

Check for Room Maintenance

While many guests praised the maintenance and cleanliness of the hotel, a few mentioned that the room facilities seemed old, so it may be helpful to check for any recent updates or renovations.

Utilize the Travel Desk

Guests appreciated the assistance provided by the travel desk, which can be helpful for planning activities and exploring the surrounding area.

Consider Transportation Options

The hotel offers a free shuttle service and airport shuttle, which can be convenient for guests looking for transportation options.

Enjoy the Buffet Breakfast

The buffet breakfast received positive feedback from guests, highlighting the variety of options and the friendly wait staff.

Take Note of Staff Friendliness

Numerous guests praised the friendly and supportive staff, emphasizing their helpful and accommodating nature.

Be Mindful of Payment Terms

Some guests mentioned inflexibility in payment terms, so it may be beneficial to clarify payment details in advance to avoid any inconvenience during the stay.

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi

What's nearby

  • West Lake0.7 mi
  • Tran Quoc Pagoda0.9 mi
  • Presidential Palace1.4 mi
  • Ho Chi Minh Mausoleum1.6 mi
  • One Pillar Pagoda1.7 mi
  • Ho Chi Minh Museum1.7 mi
  • Dong Xuan Market1.9 mi
  • Vietnam Military History Museum2 mi
  • National Museum of Fine Arts2 mi
  • Bach Ma Temple2.1 mi
  • Hanoi Old Quarter2.2 mi
  • Temple of Literature2.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Hanoi Hotel

Low season

January

High season

April

Average price (weeknight)

$304

Average price (weekend night)

$181
Cheapest month to stay with an average 35% drop in price.
Most expensive month to stay with an average 182% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Hanoi Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sheraton Hanoi Hotel

  • If you’re after a cheap room at Sheraton Hanoi Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in January and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Hanoi Hotel, plan to stay on a Thursday or Wednesday. The most expensive day is usually Monday.
  • The cheapest price a room at Sheraton Hanoi Hotel was booked for on KAYAK in the last 2 weeks was $151, while the most expensive was $151.
  • How long should you stay at Sheraton Hanoi Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sheraton Hanoi Hotel

  • Where is Sheraton Hanoi Hotel located?

    Sheraton Hanoi Hotel is located at K5 Nghi Tam, 11 Xuan Dieu Road in Tay Ho, 3.2 miles from the center of Hanoi. West Lake is the closest landmark to Sheraton Hanoi Hotel.

  • When is check-in time and check-out time at Sheraton Hanoi Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Hanoi Hotel.

  • Does Sheraton Hanoi Hotel offer free Wi-Fi?

    Yes, Sheraton Hanoi Hotel offers free Wi-Fi.

  • Does Sheraton Hanoi Hotel offer free parking?

    Yes, Sheraton Hanoi Hotel offers free parking.

  • How far is Sheraton Hanoi Hotel from the airport?

    Sheraton Hanoi Hotel is 10.9 miles from Hanoi Noibai. Sheraton Hanoi Hotel is 60.3 miles from Haiphong Catbi.

  • Does Sheraton Hanoi Hotel have a pool?

    Yes, Sheraton Hanoi Hotel has a pool onsite.

  • How does KAYAK find such great Sheraton Hanoi Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Hanoi Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Hanoi Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Hanoi Hotel.

Nearby hotels and places to stay

5-star hotel
Intercontinental Hanoi Westlake8.7 Excellent (912 reviews)0.1 miOutdoor pool, Spa and wellness center, Fitness center$137+
3-star hotel
86% cheaperEden Westlake Hotel7.8 Good (328 reviews)0.11 miBar/Lounge, Room service, Free Wi-Fi$12+
3-star hotel
73% cheaperDragon Hotel6.3 Good (13 reviews)0.26 miBar/Lounge, Room service, Free Wi-Fi$23+
4-star hotel
72% cheaperThang Loi Hotel7.1 Good (131 reviews)0.34 miOutdoor pool, Restaurant, Bar/Lounge$24+
3-star hotel
86% cheaperEden Westlake Hotel7.8 Good (328 reviews)0.11 miBar/Lounge, Room service, Free Wi-Fi$12+
3-star hotel
73% cheaperDragon Hotel6.3 Good (13 reviews)0.26 miBar/Lounge, Room service, Free Wi-Fi$23+
4-star hotel
72% cheaperThang Loi Hotel7.1 Good (131 reviews)0.34 miOutdoor pool, Restaurant, Bar/Lounge$24+
5-star hotel
Intercontinental Hanoi Westlake8.7 Excellent (912 reviews)0.1 miOutdoor pool, Spa and wellness center, Fitness center$137+
5-star hotel
Intercontinental Hanoi Westlake8.7 Excellent (912 reviews)0.1 miOutdoor pool, Spa and wellness center, Fitness center$137+
3-star hotel
86% cheaperEden Westlake Hotel7.8 Good (328 reviews)0.11 miBar/Lounge, Room service, Free Wi-Fi$12+
4-star hotel
72% cheaperThang Loi Hotel7.1 Good (131 reviews)0.34 miOutdoor pool, Restaurant, Bar/Lounge$24+
3-star hotel
73% cheaperDragon Hotel6.3 Good (13 reviews)0.26 miBar/Lounge, Room service, Free Wi-Fi$23+

Good to know

Value for money

8.0

Distance to city center

3.2 mi

Nearest Airport

Hanoi Noibai

Distance to airport

11.3 mi