Overview

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 437 199 000

$84+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 520 reviews
See all reviews

Review highlights

  • 9.0
  • 8.6
  • 6.9
  • 6.7

Good to know

  • Professional service
  • Pleasant entrance area
  • Great view

Nearby

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    About

    Situated on the shores of Hanoi’s West Lake with its many local attractions, we are just a quick drive to the bustling city centre. The Old Quarter, also temptingly close by, is home to Hoan Kiem Lake, Hanoi Grand Theatre, and unforgettable boutiques. Enjoy our courtyard and four excellent restaurants, or host a larger event at one of ten flexible indoor or outdoor event spaces. When it’s time to replenish, visit the Lily Relaxation Centre with adjacent outdoor pool and Lakeside Garden. Our 299 spacious guest rooms, including 16 suites, feature panoramic West Lake views and the incomparable comfort of the Sheraton Signature Sleep Experience. Vietnamese and French colonial décor, as well as soaring ceilings, infuse each room with grace.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 520 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Great service."
    • 8.5 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.4 "Nice rooms."
    • 6.9 "Average amenities."
    • 6.7 "Pool is mediocre."
    • 6.1 "Average value."
    • 6.1 "Vibe was decent."
    • 4.8 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 145 reviews
    • 8.7 "Food is delicious."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
    • 7.6 "Good location."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."

    Overall Rating

    8.0 Good
    Based on 36 reviews
    • 8.6 "Great service."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."

    Overall Rating

    9.0 Excellent
    Based on 317 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.2 "Location is great."
    • 7.4 "Nice rooms."
      9.9 "99% thought the view was good."
    • 6.3 "Average value."
    • 5.9 "Vibe was decent."
    • 4.6 "Internet is poor."
      3.9 "61% thought it was overpriced."
      4.8 "52% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 20 reviews
    • 7.5 "Nice rooms."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Pleasant entrance area"
    "Great view"
    data provided by TrustYou

    Recent Reviews


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