Overview

Mai Charming Hotel & Spa
Best Wellness Area

29 Hang Bong, Hoan Kiem District, Hanoi, Vietnam
+84 439 382 368

$25+

Overall guest ratings

8.3/10 Excellent
Based on 984 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 4.7

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Mai Charming Hotel & Spa offers an airport shuttle (available 24 hours) for USD 17 per vehicle one way. You can indulge in massages, facials, or mani/pedis, and Mai Charming serves breakfast. All rooms offer LCD TVs, minibars, and room service.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle rental
    • Spa
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for Disabled Guests
    • Concierge service
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews of Mai Charming Hotel & Spa

    Overall Rating

    8.3 Excellent
    Based on 984 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      7.7 "Easily accessible by car, said 77%."
    • 9.4 "Excellent wellness & sports facilities."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.0 "Internet is average."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      3.5 "For 65%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
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    Overall Rating

    8.4 Excellent
    Based on 698 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      7.7 "Easily accessible by car, said 77%."
    • 8.5 "Breakfast is good."
    • 5.5 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      2.4 "76% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      3.4 "For 66%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      2.6 "74% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
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    Overall Rating

    8.6 Excellent
    Based on 59 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.4 "76% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.0 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."

    Overall Rating

    8.1 Excellent
    Based on 9 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 5.0 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 216 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 7.3 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.7 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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