Mai Hotel

The hotel offers clean and newly renovated rooms, a very convenient location, a great spa bath, and a pleasant and friendly staff.

The hotel is clean and newly renovated, but some guests mentioned that the soundproofing was poor and the linen was a bit worn out.

The hotel is located in a quiet street with a view of the inner courtyard and the city. It is close to a mall and a nice lake with great coffee shops on the opposite side.

Guests can expect great and friendly staff, but some guests mentioned that the staff tried to keep their passports for unknown reasons and that the receptionists were extremely loud.

Some guests mentioned that food was not available, and water was charged. However, there are fantastic cheap eateries close by, and the hotel is in a great area with loads of fantastic cheap eateries.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions such as the Temple of Literature, Hoa Lo Prison Museum, and Hoan Kiem Lake, making it a great base for exploring the city.

Some guests noted that soundproofing was poor and certain rooms were small or lacked windows. Consider this feedback when selecting a room to ensure a comfortable stay.

Guests appreciated the jacuzzi and spa bath facilities, providing a relaxing experience. However, it's advisable to check on the availability of food and water charges.

While the hotel's location was praised for its convenience, some guests found it to be a 30-minute walk from the Old Quarter. Consider transportation options if planning to explore this area.

A few guests mentioned issues with cleanliness, particularly with the bath and linen. It's advisable to check the room upon arrival and address any concerns with the staff promptly.

Many guests appreciated the friendly and helpful staff. Engaging with them for local recommendations and assistance can enhance the overall experience.

Some guests encountered language barriers with the staff. It's helpful to be patient and consider using translation apps if communication becomes challenging.

The hotel's location offers access to local eateries and coffee shops, providing an opportunity to support and explore the neighborhood's offerings away from touristy areas.

A guest experienced a situation where the hotel staff had not received the confirmed booking upon arrival. It's advisable to confirm bookings in advance, especially for late-night arrivals, to avoid inconvenience.