Maro Hotel

The hotel is located right in the middle, close to the night markets, food, and spas in the old quarter. It's a 5-minute walk from Hoan Kiem Lake, offering a vibrant and convenient setting for exploring Hanoi.

The staff are described as friendly, helpful, and available day and night. Guests have praised the staff for their welcoming and accommodating nature, providing a positive and attentive service experience.

The rooms are well-equipped with relevant toiletries, individual and centralized air conditioning/heating, and proper double beds. Guests have appreciated the neatness, tidiness, and the absence of any wet or damp smell in the rooms.

The hotel offers delicious breakfasts served on the roof, with a variety of options including eggs. Additionally, there is a restaurant, bar/lounge, minibar, and snack bar available for guests to enjoy.

The hotel's central location means it can be noisy at night due to the street markets and pubs. Some guests have mentioned that the windows facing the street can lead to noise disturbances, but this is common in the lively area of Hanoi.

Guests recommended choosing a room at the back of the building for a quieter experience, especially if noise from the street markets and pubs is a concern.

Some guests found the no window rooms to be quiet and conducive for restful sleep, making them a good option for light sleepers.

The hotel strictly adheres to no smoking policies, ensuring a fresh and well-ventilated environment, as highlighted by guests.

Guests appreciated the proper double beds in the rooms, ensuring a comfortable and uninterrupted sleep experience.

The hotel's central location provides easy access to the vibrant night markets, Hoan Kiem Lake, and a variety of cafes, making it convenient for guests to explore the local attractions.

Guests enjoyed the delicious breakfast served on the hotel's rooftop, providing a pleasant dining experience with a view.

Some guests found the external bathrooms, though private, to be a bit inconvenient due to the public hallway access, suggesting that guests consider this aspect when choosing a room.

The friendly and accommodating staff received positive feedback, contributing to a welcoming and pleasant stay for guests.

Guests appreciated the centralized air conditioning system in the rooms, highlighting its ability to evenly distribute temperature while operating quietly.

While the hotel's location in the bustling old quarter offers convenience, guests noted that it can be noisy at night due to the street activity, which may be a consideration for light sleepers.