General
Basics
Services and conveniences
Bathroom
Kitchen
Accessibility and suitability
Dining
Laundry
Bedroom
Family friendly
Parking and transportation
Media and entertainment
Workspace
Outdoor
Things to do
Health and safety
Spa
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The hotel offers delicious breakfast, attentive service, and a nice, clean room. Guests love the hotel for its professional service and thoughtful gestures, such as providing raincoats during cold and rainy days in Hanoi.
Is parking available at the hotel?
Yes, the hotel offers free parking and shuttle services for guests' convenience.
How is the cleanliness of the hotel?
Guests have praised the hotel for its clean and beautiful rooms, with some mentioning the exceptional cleanliness and the staff going above and beyond to ensure a comfortable and enjoyable stay.
What are the best times to visit the hotel?
The hotel is a great choice for a stay during cold and rainy days in Hanoi, as guests have appreciated the thoughtful gestures such as providing raincoats and warm ginger tea to combat the cold weather.
What makes the hotel's customer service stand out?
The staff at the hotel are known for being very friendly, professional, and accommodating. Guests have highlighted the exceptional service, with staff going above and beyond to make their stay enjoyable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Lake View
Several guests praised the spacious rooms with views over the lake, providing a calm and soothing atmosphere.
Consider Upgrading to a Balcony Room
Guests recommended choosing a room with a balcony to enjoy the elaborate range of lighting options and to escape the noise from the surrounding streets.
Take Advantage of the Kitchen Facilities
Some guests were surprised by additional charges for using the kitchen and fridge. Ensure to clarify any extra fees for kitchen access before booking.
Request Vegetarian Breakfast
Guests appreciated the hotel's support with sightseeing programs and the delicious vegetarian breakfast available upon request.
Arrange Airport Transfer with the Hotel
Guests found the hotel's assistance with airport transfers helpful and convenient, especially for early morning flights.
Explore Nearby Eateries
The hotel staff recommended local eateries and ensured guests got what they needed, providing a comfortable and authentic experience.
Consider the Noise Level
Some guests mentioned noise from the road and surrounding roadworks. Light sleepers may want to consider this when choosing a room.
Enjoy the Spacious Two-Bedroom Suite
Guests appreciated the spaciousness of the two-bedroom suite with a view of the lake, ideal for families or groups.
Take Advantage of the Business Center
The hotel offers a business center, making it a suitable choice for business travelers needing additional services.
Appreciate the Thoughtful Service
Guests were impressed by the staff's attention to detail, from providing raincoats during cold and rainy days to offering free fruit and Vietnamese tea upon check-in.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | March |
Average price (weekend night) | $41 |
Value for money | 8.9 |
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Distance to city center | 3.3 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 11.1 mi |