Overview

Somerset West Lake Hanoi

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

$69+

Overall guest ratings

7.9/10 Good
Based on 283 reviews

Review highlights

  • 10.0
  • 10.0
  • 6.8
  • 5.5

Good to know

  • Spacious rooms
  • Good laundry service

Nearby

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    About

    Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Somerset West Lake Hanoi offers an airport shuttle (available 24 hours) for VND 982000 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a sauna are other highlights, and apartments at this upscale property offer conveniences like kitchenettes and washers/dryers.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Terrace/Patio
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Washer/dryer available in-room
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 278 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 10.0 "Excellent pool."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% were impressed by the laundry service."
      8.9 "89% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.0 "Excellent value."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 6.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.3 "Disappointing food."
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    Overall Rating

    8.1 Excellent
    Based on 77 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.7 "High comfort."
    • 7.6 "Nice rooms."
    • 7.4 "Good location."
    • 6.0 "Breakfast is mediocre."

    Overall Rating

    7.8 Good
    Based on 25 reviews
    • 8.9 "Great service."
    • 7.4 "Nice rooms."

    Overall Rating

    7.8 Good
    Based on 139 reviews
    • 9.3 "World class service."
    • 8.7 "Good value."
    • 8.4 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 7.8 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      8.3 "83% said rooms were clean."
    • 7.6 "Good location."
    • 4.3 "Vibe wasn't good."
    • 3.1 "Food is inedible."
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    Overall Rating

    8.5 Excellent
    Based on 36 reviews
    • 9.1 "World class service."
    • 7.5 "Good location."
    • 6.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Good laundry service"
    data provided by TrustYou

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