Hilton Garden Inn Hays

The breakfast at Hilton Garden Inn Hays is delicious and offers a nice variety. However, some guests have mentioned that it is over-priced.

Yes, Hilton Garden Inn Hays is pet-friendly, but there is a $50 pet fee.

Guests frequently praise the hotel for being very clean and well-maintained.

The staff at Hilton Garden Inn Hays is friendly, helpful, and polite, providing excellent service to guests.

The rooms at Hilton Garden Inn Hays are described as clean, comfortable, and spacious, with modern amenities and well-designed bathrooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is pet-friendly, but keep in mind that there is a $50 pet fee, as mentioned by some guests.

Some guests reported noise disturbances from neighboring rooms, so it might be beneficial to inquire about room location or noise insulation when checking in.

Guests were surprised by the additional charges for breakfast and pet fees, so it's advisable to clarify all potential extra costs before booking.

Some guests felt that the check-in process was not informative enough, particularly regarding parking, room location, and breakfast. It might be helpful to ask for comprehensive information upon arrival.

While many guests praised the spacious and well-appointed rooms, some mentioned issues with specific room features such as soft pillows, bathroom faucet placement, and shower cleanliness. It could be beneficial to request specific room amenities based on this feedback.

Several guests faced challenges with cancellation requests made through third-party booking platforms. It's advisable to be aware of the hotel's cancellation policies and consider booking directly with the hotel for more flexibility.

Some guests noted that the hotel seemed understaffed, leading to delays in service during breakfast. Being mindful of potential staffing issues can help manage expectations during the stay.

Guests were surprised by the additional charges for breakfast, so it's advisable to confirm the breakfast pricing and options before dining at the hotel restaurant.

Some guests mentioned issues with room features such as the bathroom door not closing properly, lack of blackout shades, and low water pressure. Checking room amenities and functionality upon arrival could help address any potential issues early on.