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Excellent hotel staff , very good services !!! We love this hotel and want to come back to spa! The room could be bigger.
Very polite and professional. Nothing ever too much trouble. Location is excellent Not the cheapest but you poay for what you get.
Great location for the spa. Nice rooms. Very good breakfast. Frendly staff. If there is available space, you can park for free outside of the hotel (no need to pay €16/day). Rather crowed on saturdays and during sunday morning breakfast. Special teleferik to the spa for hotel's customers didn't function that day, something rather inconvenient due to rainy and cold weather. Cleaning of the room during staying could be better.
It was excellent we he'd a good time
Great service, great food and wine on the terrace bar. Everything was excellent
diner was very good, breakfast was fantastic, direct entrance to the Thermen of Spa We had a room at the street side and at night there was a lot of noise
The excellent choice for breakfast which was of a high standard
the direct acces to the therms It felt as if there was not enough staff to handle such a busy weekend...check out took long...and breaffast was tooo busy
The service and particularly the facilities connected to the SPA thermes in terms of the access and price
Location, connection with the Therms, furniture style cleaning of rooms is to be improved
Room was in the eaves so you couldn't stand on one side of the bed. Shower flooded the bathroom as it had no door. Damp patch on the wall. Staff were polite but very slow and not overly concerned about any issues raised.
Room was too cold and no proper heating. Furniture cheap and old. Not good value for money.
Modern and clean room with big flatscreen tv (superior room), great breakfast and friendly staf. Hotel is very well situated, just 2 minutes away from the Spa center by car
Dinner Dirty noisy and being refurbished
The wellness facilities & the restaurant
Comfortable room and excellent meal in restaurant. Best shower of all the hotels in our itinerary.
Traveled in and around Spa
great hotel..i liked the location, spa facilities, breakfast buffet...staff was very friendly as they offered to change the room after my partner reported that shower head was not working in the bathroom the room was renovated but still needed a final polishing e.g. shower head was nto working
Free of charge wireless internet -
Convenient location to Spa race track Wanted to use the gym and had called the hotel directly to ask if they had a gym and they said yes. Unfortunately it was a bedroom with 4. Pieces of equipment. Hardly a gym !
The hotel has excellent rooms, especially if you choose a presidential suite with a jacuzzi for a good price. The hotel is new and the rooms are equiped with nice furniture and very clean. There is a swimming pool outside and free parking lots. We didn't try the restaurant.
The staff were very friendly and cooperative. The rooms tasteful and comfortable. The food attractively presented and very good. The location is ideal for getting in and out of Verviers easily to other local interesting places. The cars actually park on sandy gravel in the car park which, when wet (which is often!), can splash over your shoes and is carried onto the carpets in the car. A lot to ask, but could the car stands not be asphalted?
Staff were efficient the public areas were light airy and comfortable. My TV remote didn't work and took some time to be fixed There was nothing I didn't like
Old commercial building perfectly restored. Cosy and confortable. Reasonable prices. A must if you have to stay in this area.
Wonderful modern hotel with excellent services and amenities. Bar was an excellent choice for dinner. The area doesn't offer much to tourists other than a stopping point for the night.
A nice modern hotel, large bedrroom with very comfortable bed. Free parking and wifi big plus. Strange chap at reception when we arrive, he just kept pointing to his right mumbling something. Until finally someone came to check us in. Bedroom very dark no light where the office is situated hard to see the keyboard.
excellent reception,efficient, polite and helpful staff, good dining room with excellent food and service available late in the evening. The dining room is a bit too noisy with a full room and music a bit too loud.
Restaurant was good - but operated separately from hotel as a franchise. No-one at reception for 20 minutes,booked 2 single rooms, given duplex room instead but charged for single rooms,no wastebins, no bed headboards, some lamps not working, key jammed in door lock every time, heating not working. Disused fittings with sharp edges left in shower.
Fantastic! Much more luxury for the price than I expected. Good position for getting around and a short walk to the town centre.
Close to destination, easy to get to, quiet and perfect for an overnight stay
very nice atmosphere, very helpful staff, excellent cuisine, beautiful location
Beautiful view from the back of the castle. Tables in the back for relaxing and have a drink. Very relaxing.
`We did like the Welnes Centre a lot!! Nice view with a glass of champagne in our hands,.. We also booked a relaxing massage and that was really nice.The suite was fenominal, nice bathtube in the room, beautiful view outside, good bed, very friendly staff! Did all their best to fix the internetconnection..
peace and quiet most of the time Lack of headboard on bed gap between matress and wall! Designer wash basin with no way of containing the water, not very eco friendly. Noise from quad bike between 10.30 and 11pm
The incredible surroundings, almost castle like and the combination of this with modern interiors in the rooms and excellent cuisine. Breakfast should be included in the room price
Great luxury hotel. Hotel staff was very kind. The wellness facilities were of the latest technologies and designs. Luxury all over the place. Very clean. Diner at the restaurant in the evening was excellent, quality products and very warm atmosphere. Fire place is very pleasant to have a cup of tea in the afternoon. We had the castellane suite which was very spacious, with all facilities needed. Big bathroom with large bath and rainshower, a separate room with desk. Only thing that could be improved is breakfast. I expected a buffet but everything was on the table when we arrived. Poor choice in my opinion but i am used to have large breakfast. i missed some yoghurt, dry fuit, cereals, eggs, brown bread (only wite),...
Comfort & silence & excellent restaurant at this manoir. No.
The room and especially the bathroom were lovely. The decor of the entire place is perfect.
very nice hotel kitchen ' smell' in the room 5
very nice setting, well designed interior with attention to detail there were no feeding chairs for children
excelent hospitality, lovely atmosphere, Fresh, spacious and clean rooms with many historical details. Your stay makes you feel like a royal princess.
Very good location; clean room; nice breakfast buffet.
The atmosphere of the building, the quietness a kingsize bed would have been better
Attractive, city-centre hotel. Pleasant staff. Little English spoken by receptionist - but then why should she - it's in Belgium. Pretty garden with tables & chairs. Limited secure parking. Rooms 16 & 26 wrap around lift shaft. Lighting to room could have been better. Breakfast doesn't start until 8.00, which is too late.
Location, size of rooms, friendly staff
Room was of an excellent size, especially teh high ceilings and large doors, which made it feel special. No. Would stay there again.
good bathroom and breakfast v dark room
Very friendly staff, very polite and helpful. Beautiful setting, right in the middle of spa, but in a quiet road. Secure parking. The pillows were a bit big and hard
Nice location with lots of charm. Beautiful, clean rooms. Very quiet. Buffet breakfast was ok, but there could've been more choice.
liked the welcome, the helpfulness of the staff, the good breakfast, the location ,the calm and the quiet luxury of this hotel
The view from my room was spectacular. I was lucky enough to have a rear facing room looking down into a valley. Room air conditioning was appreciated as it was quite warm. Decent sized car park at the front of hotel - useful for those who may intend bringing some extra wheels to the race circuit. Very convenient location for the Spa Francorchamps race circuit. Very polite and helpful staff. Didn't have any coffee/tea making facilities in the room, though it did have a minibar.
Relaxation and Privacy
Big room and and big and big, sunny and calm terrace
- Los servicios y el centro de bienestar (siempre y cuando uno se aloje con un paquete que los incluya) y el desayuno. - The services and facilities and the wellness center (whenever you book a package including them) and the breakfast. - Sin contratar un paquete, TODO se paga por separado, incluído el albornoz. Y la cena buffet del sábado era excesivamente cara para lo que se ofrecía. - Unless you book a weekend package, every additional extra has to be paid separately, even the bathrobe. And the buffet dinner on Saturday was a bit too expensive for what was offered.
I found the bed extremely comfortable, good a/c, fantastic breakfast! Poor gym equipment both selection and the condition, price of beer was extortionate.
room and view were excellent The quality of the buffet on saturday was poor. We arrived at 8 pm and most dishes were almost empty. For this price quality not acceptable
very relaxed atmosphere , helpful reception staff background "Muzak" was a bit annoying , especially in restuarant
This is a fantastic hotel, and you would expect it to be given the cost, but it lives up to those expectations. The room was fantastic, food was great and same with the service. The Formula 1 teams and some drivers stay there as well so you know its good. The only problem I had was with one of the receptionists who was very condescending and rude.
The hotel is not in Spa, but the centre of the town can be easily reached by car or by taxi. The room what we had was large and clean with spectacular view to the woods and hills. The food in the restaurant was just OK, but not really enjoyable and below typical Belgian standards.
we both felt that pool should have been free as in line with other hotels and treatments extra
Very friendly and hospitable. Great breakfast buffet. The rooms were clean, spacious, and charming. All the charm of a B&B but with the facilities and services of a hotel.
We had the suite and it was a large room with colorful decorations. The dining rooms and the grounds are very pleasant. The owner was very helpful and courteous. The hotel is directly opposite a distribution center with semi trucks entering throughout the day and evening. The bathroom in the suite was very large but had a slight odor as though dampness may be causing mildew.
The dinners were exceptional and the environment of the highest quaity.
Nice small hotel with friendly staff and good restaurant. We booked two rooms, who were different but both nicely decorated and comfortable. The curtains don't block all the light from entering the room.
Excellent room. Excellent breakfast with very good choice Evening meal was pricey. Did not appear to be other restaurants in the area in fact the hotel is on the edge of an industrial area. Even so, for us, if the evening meal was lower in price this would be a good choice for an overnight stay.
The owner of the hotel is a really nice guy trying to make your stay as good as possible.
It is a very beautiful hotel, the rooms are decorated to an exceptionally high standard. We stayed in Belle de Nuit and it was simply lovely. Very spacious, large bathroom with a raised, deep bath and very good separate shower. The restaurant is exceptional, original and delicious food. Wonderful!
Food was excellent and measured pace of service made for a very enjoyable evening. Room was well appointed and clean.
Very comfortable and quiet. Probably the best breakfast we have enjoyed in Belgium.
Its location within Spa shops,bars and resturants and within easy reach of the race circuit. The room was very hot even with the window fully open and that was in October, I think a ceiling fan would make the room alot more comfotable.
no restuarant facilities
Clean and comfort rooms;Breakfast was nice;Polite personnel
The proprietor was extremely helpful and welcoming - the rooms was very comfortable and the position was excellent
Friendliness of the hotel owner. Noting.
comfort and facilities no
Good value for money inclusive of beakfast, lovely location in Spa and easily accessible for exploring local area. Quadruple room was a really good size for our family of four and very clean.
The hotel was very close to town center so we were able to walk everywhere. The guy who helps run the hotel was super friendly to us and was even able to speak English (which was a nice plus)! Most of the residents were elderly people, which isnt really a bad thing but just out of respect, we had to watch our noise level.
Very friendly staff. Little nice garden. Coming from Denmark we would like Belgian beer in the refri. and not Danish beer!
Pierre is a great and friendly guy, speaks good english and is prepared to do an early breakfast (i was working and had to leave early in the morning)
I like the natur (mountan and a town. No
A slightly quirky almost "industrial building" thats not quite finished. inside though an aladins cave of facility ;indoor tennis courts /badminton and golf.Friendly staff, small cosy bar area and also clean restaurant, with simple menu. Rooms were clean and comfortable
Watching indoor tennis whilst eating dinner. Good breakfast buffet. Free wi-fi. Some construction and decorating work detracted from the ambiance. Limited menu.
The staff which was very friendly. Also the room was very comfortable and I also had free internet connection what was important for me. The staff agreed to prolong my staying for 2 additional hours for free so I am very appreciate to them.
nice prices and ok rooms. poor location.
Staff and owner very pleasent, food good. Hotel could be good if one or two things were sorted out. The Hotel closes at sunday lunch and reopens monday, which were not told. You have to use the night key to get in and out and there was no food or drink available. A problem when the tap water was brown and undrinkable. The owner showed us to a resteraunt in Verviers but overall this was disappointing. Health & Safety issues with doors and stairs and our room door was left open by staff.
polite and interested staff. slightly 'off beat' establishment (in a good way)
Staff were very friendly and helpful
Convenient, efficient service, quiet, quite complete breakfast buffet Overall external aspect of the building not very charming, but once inside, OK.
Closeness to countryside to walk my dog, food excellent, room very comfortable and staff very friendly not really - found the sports facilities within the complex a bit noisy
The staff, especially the daughter of the owner, were very helpful and friendly and made the whole stay very enjoyable. Bathroom in Bedroom 1 could do with some TLC, but everything else was okay.
friendly relaxed atmosphere
The food and accomodation where of a high standard. The close proximity to Spa motor racing circuit made it an ideal hotel to stay in
The room was very nice, the manager was very helpful ,we've got a wonderful dinner at the restaurant and a nice service.We would cery much like to come back to this place.
Friendliness of the staff; the good food; the very nice room (more like a suite); and the location. There were wonderful walks within five minutes.
Very friendly people and very convinient for the Belgian Grand Prix. Too small beds.
Quiet location. Very helpful staff. Excellent restaurant. This is the third time that we've stayed here and I'm sure it won't be the last! Poor shower screen. Difficult to have a shower without flooding the bathroom!
Super private hotel, lovely rooms very enjoyable fabulous countryside and not corporate -great!!! Value makes uk look very very poor Restaurant does not open late
Great food and welcome from the owner.
as soon as we arrived everything was perfect. Mine host was superb. I would look forward to a return trip
Beautiful modern interior of old farmhouse. Everything spotless. Breakfast delicious. Quiet and peaceful, tho' might not be quite so on Race w/es.
stylish.Reduced.perfect. We stayed not long enough ;-)
The rooms were nicely furnished, very comfortable beds and excellent showers. We ate in the restaurant and Pascal is a very talented chef and we had really superb meal.
Very warm welcome. Informative about local amenities. Quiet location situated beautifully near the Ardenne mountains. Good off-road parking. Perfect location for us to visit Spa Francorchamp race circuit.
Location and Servic
everything was great! even the restaurant in the same street!
Ce B&B se situe dans un cadre sympathique et calme. L'accueil est convivial et chaleureux. Petit déjeuner agréable. Possibilité de réchauffer un plat en cas de petit creux. L'accès à Internet est gratuit. Que demander de plus ? ;-)
This cottage is the ultimate suggestion if you visit Spa!The owners are very kind and friendly. We had the room in the upper floor which we loved for the great view to the back yard and the lake! The decoration is very pleasant combining modern and classic.The "douche" is very relaxing. In the back yard it has trampoline and swimming pool for the kids! It is a great place with "personality" both for couples and families with a little kid! In the kitchenette on the ground floor you can have coffee, hot chocolate, soups and tea! It offers also a variety of board games if you want to relax to the room.It is definitely recommended! We ll absolutely come back in spring time or summer (in the winter it was also great)!
Our room was beautiful. We overlooked a green field and lake with a chateau in the distance. Our host, Anja was so pleasant, friendly and obliging. Nothing was any trouble. There was champagne on arrival and chocolates on our pillow each night. We could not fault Les Nenuphars.
My second visit, and still the best hotel I have ever stayed in. Great location - quiet, and only a few minutes walk into town. Beautiful house, and gardens, friendly owners, great sauna, big friendly cat and the best scrambled eggs i have ever eaten. Top notch. Will be staying there again next year for sure.
The couple that run the B & B were very pleasant and helpful. Upon our arrival, the woman helped us with our bags and provided much useful information about the area and even made dinner reservations for us. The bedroom and bathroom were very spacious and well decorated. Overall, a very pleasant stay.
Very quiet and peaceful. Relaxing surroundings, beautiful grounds and very friendly, accommodating staff. Delicious breakfasts, and the sauna was also an excellent addition. Close walk into town.. couldn't fault it at all.
lovely place, very friendly and attentive householders, cosy house in a nice country style, tasty breakfast (shef-made scrambled eggs are to be tried!). cons of an old house: bad soundproofing. not so easy to find at the first time.
Our stay was just tremendous. We had a truly magical weekend which involved relaxation and the buzz of the Grand Prix weekend. Just perfect.
quit location, easy access to nature walks, fantastic back yard, room was beautifuly decorated, lighted, and comfortable, internet connection was crucial for 1 day work which I required, and was for free. TV only in French...
location is good, walking distance from the center This is an old house and the rate does not correspond to the actual condition of the hotel. I would expect something impressive at a rate of 9.1 which was not the case.
The rooms were very clean and spacious. I was there on business and so had little time to spend at the hotel, but from what I saw it was all done to a high standard. A bit difficult to find, off the beaten track. Go past the Casino on your left, turn left past the Auberge hotel, and go up the hill, over the railway crossing, turn right at the fork, and then left at the fork, still going up the hill.
beautiful rooms, lovely grounds, ample breakfast. This is not a complaint as I had a very pleasant 3 days here, but my room was on the second floor and unfortunately when I arrived the owners were not there and I had to carry my big siutcase up a narrow circular staircase, which was not easy.
The extremely friendly and warm attention shown by the owners/management. Very cosy, family-style environment and feeling. Good food.