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Bedroom, bed very comfortable. Front desk staff very friendly and helpful Internet down on entire property for full day. The lobby computer/printer for guests had issues, too. Staff was able to get our boarding passes printed from their computer. No food available on site. Property a short drive from restaurants, Publix market, however. Decor a bit dated. Some stains in tub area. The property seemed incomplete, as though more units were planned but never were built.
The room was well represented in the description. Both the service and location were excellent. The kiddie pool was not cleaned during our stay, and my 2 year old had to play in the big pool.
The staff is fantastic! Great location! We stayed a couple of months ago while looking for a house and liked it so much that we decided to stay again this trip. Wouldn't hesitate to recommend it. Great value. They are doing a complete renovation currently.
Very relaxing, quiet. Private and secure.Bed was very comfortable. Staff was very courteous and helpful. Bathtub not clean enough to take a bath. Good for shower
No restaurant. Not a hotel, an apartment. Worst Sheraton ever.
Space and comfort for price Wouldn't honor upgrade of reservation, Due to beginning member status.
Absolutely fantastic stay. Location was easily accessable. The staff was very friendly. The entire room was clean. Breakfast was included and provided something for everyone. Will definitely stay here again when traveling back to this area.
Stopped for the night on the way to Miami, great room, nice breakfast.
The staff was friendly and helpful. I was placed in one of the furthest rooms from the water, near the staircase and the street. No problem. However, the stairway firedoor and every other steel door in the place slammed violently every time a guest came or went. Not relaxing, it woke me countless times. Did not feel like a this was a good value for a business traveler on a Monday night. Invest in some hydraulic closers for your doors.
Liked the breakfast I found some bugs in my bathroom at night time I called front desk to inform them . I was really grossed out and didn't know what to do bc I had my two young children with me. In the morning I went to see if I could get a different room and if they would spray my new room . I got rude attitude at the desk no apology or sorry for inconvenience. She gives me new room key . As I'm in the room packing up stuff a guy just walks in doesn't say anything and walks out. Thank goodness I was dressed . So then I grab some of my stuff and go to new room. I drop that stuff off and go back for more and now I can't get into the old room and I have to go back down to front desk with two children(1yr old and 4 yr old) by myself . Once again attitude and talking to me like I'm inconveniencing her . So she gives me another key to the room . Does not offer help just hands me key and says here ya go. Really upset how the front desk lady handled my situation . Was not happy about my stay . Disappointed bc I read reviews of how clean and friendly the place was and I got complete opposite .
Staff from check-in, breakfast area, and housekeeping was friendly and welcoming. The hotel was full but many beautiful areas to kick back and relax including the private balconies, beach and dock with lots of outdoor seating. That we did not plan for a longer stay.
Very peaceful and relaxing. Many unique spaces to feel like you're at a private oasis. Beautiful beach, relaxing chairs on the doc and private balconies with beautiful views. The people were extremely helpful and genuine, from the ladies at the front desk to housekeeping. The entire property was beautifully maintained
Great breakfast. Quiet and clean room. Helpful staff
The hotel is conveniently located off the highway and centered around major shopping locations. My girlfriend Ashley and I were greeted cheerfully by hotel receptionist. Our room was immaculate. The amenities were excellent. It was nice to have a fridge and microwave as well as a couch. No complaints.
It was a nice hotel, very classy and clean. It appeared to have a very nice golf course, pool, and restaraunt. The only issue with the room was that the exhaust fan in the bathroom did not work.
Very compfy Bed, large bathroom with lovely bath and walk-in Shower. Large living space, with ample kitchen utilities and close to amenaties in the area.
There were two issues that stopped me from giving 5 stars...there were no salty snacks available in the "gift shop". We didn't want chocolate or sweet. The sheer curtains in the room had a hole in them and the top of the night stand was stained. Other than that, we enjoyed our visit and will probably stay there again.
This was a good location for the area. While checking in, Kim was having a hard time with the reservation. To make it up, she upgraded us to a better room. Two hours later, her supervisor Erica, called the room and told us that we would have to get out of the room. Only after speaking with the manager, were we ALLOWED to stay in the room.
More of a family resort than quiet and relaxing for couples. Main hotel is located right off the main road. Not very pretty scenery as you pull in, definitely not "beach resort" type feel initially. You are a ways from the beach or water view unless you are staying at the hotel's other buildings for a higher rate. Not much included for the price. Rooms pretty basic. For the price maybe breakfast should be included. Staff friendly and accommodating especially after we were initially given a dingy handicapped accessible room. They moved us no problem.
Carpenter ants and dead gnats in the bed!!
We stayed at Sandpiper! Would definitely stay again!
Woman checking us in was friendly Definitely not a resort. A lot of junk on property and what looked like someone living out of a van on the property. See Gordon Ramsey's "Hotels from Hell". Wife did not feel safe.
The view was great! Nice sized room (although I paid for it). Band right outside our room on the ground floor (we were on the second floor). Staff lied to us. Our 'balcony' was also the walkway to the other rooms, so people were always walking by, and some stopped and sat down to listen to the band. Adjoining room had party until 3 am. Couldn't call the front desk, since they closed at 10 pm. No phone system in room.
close to beach ,very helpful staff comfortable overall
staff great Hair in my food. Glass door on the bathroom no balcony no couch
This guest did not leave comments about this hotel.
Friendly staff. Beautiful location. Very clean. The window on the bathroom door was a little weird but not as bad as reviews had made it out to be.
Friendly helpfull accomodating(extended check out until after triathlon)
This guest did not leave comments about this hotel.
The beach was incredible Fixtures in bath/shower not great
Oceanfront Very clean Quiet environment subpar pool/hottub/tiki bar area $30/night charge for tiny 2-chair-sized balconies that share common glass wall with balcony of adjoining room
The location was amazing! Right on the beach! The bathroom was no more than a powder room, a small powder room with a shower. There was no where to put anything. Not even a towel rack. You couldn't even hang up a towel. While blow dry Ing my hair, I had to set the dryer in the sink.
The views are outstanding and location convenient. Very friendly staff. Fresh, delicious breakfasts are available onsite.
We were there due a death in the family, the place was perfect for a family gathering. Staff amazing, room was great, etc! The ONLY negative was the bathroom door has a frosted glass insert. If you are staying with friends, or even family, you could see right through. Thought this was a bit weird, as did my niece and nephew who were with me in the room!
Staff was very friendly--esp. the guy who worked in the breakfast room. Room smelled . . . well, like a motel room. Like insecticide.
Price Location Alarm went off at 2am Neighbors making noise all night long Lots of tweekers staying there because of cheap price Found long black hairs in shower Toilet would not shut off
staff was pleasant room was cold and looked a little worn
Clean, quiet, friendly staff and awesome (free) breakfast buffet! Noise of the cleaning carts going by the room woke me up.
Convenience. We had no problem getting ground floor room. Also, the breakfast was amazing. Again for the convenience and presentation. It started our day off in a great way.
Loved how clean the hotel was & how friendly the staff was. It was reasonably close to many restaurants & stores. The room was spacious and smelled good. I would have liked a second washer dryer because we were there for a baseball tournament.
Staff was accommodating Had to switch rooms. First one smelled like smoke and then second room was smaller, no microwave, and didn't feel as clean
Nice rooms, bed super comfy, huge bathroom, wonderful breakfast, eggs and sausage were delicious!!
No refrigerator in room.
The staff was friendly and the hotel was very clean. Free breakfast in the morning was very nice.
comfortable bed bathroom could have been cleaner
The hotel was a surprise. It wasn't a full service hotel...but the rooms were definitely worth it. The beach was so so.
Size of the condo in relation to the cost of the room. It's a very good value The bathrooms did not offer any shampoo, conditioner or lotions.
Location on the beach,out of the way but convenient to get to. The facilities didn't include an exercise room not a bar.
Close to the beach Second bedroom quite small.
The room was clean. The hotel is quite old and tired looking. My room faced a large auto repair station, and something like a cement factory - ugly. Inside rooms have a pool view. Booked BW in part because it had a fridge. Arrived and fridge not working. Front desk told me it was probably just defrosting, which I knew it wasn't and told them as much, all they could do is offer me a few extra ice buckets. Maintenance came in the morning and determined it was unplugged (which you couldn't figure out easily because of the jumble of wires behind the storage unit). It turned out it plugged into the back of the microwave, go figure. Anyway, I learned the reason it was unplugged was because it made a disconcerting banging noise, just loud enough to wake me up at night. It also froze everything I put in it. Upon reporting this and asking them to replace the fridge they sent maintenance the next day who turned down the temperature. Suffice it to say, the problem was never resolved and I resorted to unplugging it, which must have been what the last guest did. While the beds and bath area were clean, the hotel was old and in need of more than a few coats of paint. It was good the breakfast was free because I would never have paid for it. under $100 would still be worth it, but not more than.
I thought it was a great value and I would return to this hotel again. The mattresses were a little firm, but everything else was fine.
Very nice motel for the price and the pool area was extremely nice
Staff was very friendly and helpful, breakfast was great, hotel is clean and comfortable.
Breakfast was great!
Very clean, nice room and swimming pool. Also free internet access and wi-fi a bonus. Cleaners came in before 9am in the morning on one occasion and we were woken up!
We liked your staff. the floor of our room and bathroom could have been cleaner.