Brackens Guest House
Overview
Amenities at Brackens Guest House
- Outdoor pool
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Kitchenette
Bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
Outdoor
- Terrace/Patio
- Grill
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Garden view
- Sofa
- Tile/marble floor
- Pool view
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Electric blankets
- Socket near the bed
- Wardrobe or closet
Services and conveniences
- Room service
- Bottle of water
Family friendly
- Complimentary breakfast
- Pool cover
Workspace
- Desk
Dining
- Special diet menus (on request)
Things to do
- Golf
Pool
- Outdoor pool
Reviews of Brackens Guest House
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the key amenities offered at Brackens Guest House?
Brackens Guest House offers amenities such as daily housekeeping, contactless check-in/check-out, an outdoor pool, and a complimentary breakfast. Additionally, guests can enjoy room service, free Wi-Fi, and a flat-screen TV.
How is the cleanliness and maintenance of the rooms at Brackens Guest House?
While some guests mentioned dust in the rooms, others praised the quality of the linen and the comfort of the beds. The staff is accommodating and provides a comfortable stay, and the guesthouse offers amenities like electric blankets and a private bathroom.
What are the common concerns about the facilities at Brackens Guest House?
Some guests mentioned issues with the gas water heaters, resulting in cold showers, and the ineffectiveness of the geyser. Additionally, there were comments about old furniture and the need for attention to the roof and ceilings due to dampness.
When is the best time to visit Brackens Guest House?
Visitors can enjoy a comfortable stay at Brackens Guest House, especially during the Hillcrest race, as it is within walking distance to the race start. Additionally, the guesthouse provides electric blankets, making it suitable for cold weather.
How is the customer service at Brackens Guest House?
Guests have praised the friendly and accommodating staff, with special mentions of the excellent host, James. The staff is welcoming, accommodating late check-ins, and providing a warm and friendly atmosphere. Additionally, the guesthouse offers a complimentary beer to guests upon late arrival.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or pool comes highly recommended.
Consider Loadshedding Mitigation
Some guests suggested that the hotel could consider implementing solar power to mitigate the effects of loadshedding, especially for powering up the TV and lights.
Check for Dust
A few guests noted that the rooms were dusty, especially if they had been vacant for a while. It's advisable to check for dust upon arrival and request a thorough cleaning if needed.
Be Mindful of Water Heating
Several guests experienced issues with the gas water heaters, resulting in cold showers. It's important to inquire about the water heating system and its effectiveness upon check-in.
Pet-Friendly Accommodation
The hotel is pet-friendly, making it a suitable choice for guests traveling with their furry companions. It's recommended to inquire about the pet policy and any applicable charges.
Enjoy Complimentary Breakfast
Guests appreciated the complimentary breakfast offered by the hotel. It's advisable to take advantage of this service to start the day on a positive note.
Consider Room Layout
Some guests found the layout of the rooms convenient, with amenities such as a microwave being made available. It's worth considering the room layout based on individual preferences and needs.
Coordinate Late Check-Ins
If arriving late, it's recommended to coordinate with the hotel in advance. Guests have appreciated the accommodating nature of the staff for late check-ins.
Inquire About Hot Water Supply
Some guests encountered hot water issues based on municipal supplies. It's advisable to inquire about the hot water supply and any potential issues during the stay.
Note the Location's Convenience
The hotel's location was praised by several guests for its proximity to a shopping mall and a quiet neighborhood. It's worth noting the convenience of the location for various activities and amenities.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Brackens Guest House
FAQs when booking at Brackens Guest House
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See most recommended stays in HillcrestGood to know
Value for money | 8.3 |
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Distance to city center | 0.4 mi |
Nearest Airport | Durban King Shaka Intl |
Distance to airport | 23.9 mi |