Front clerk very friendly, room was clean, beds comfortable. The refrig was unplugged and the freezer was thawing out caused water to run onto the carpet.Called front desk sent maintience immediately to ckeck it out. After replugged in it worked great.
wifi kept disconnecting which made it inconvenient and aggrevanting.
The staff was friendly and very helpful. I needed extra shampoo and conditioner and without hesitating handed me a few of each. Breakfast was OK. Location for where we were spending the days was perfect... Right in the middle of anywhere we went.
The toilet paper holder was missing, the floors were disgusting, none of the spare outlets work, the curtains were broken and the air conditioning controls didn't work. Luckily we only really were there to sleep and spent as much time out as we could.
Nothing except the price
the morning they were spraying chemicals to remove paint. It was extremely strong smelling and gagged us when we left out room. The smell stuck with us for hours. they said sorry we are on a timeline to get it done. With 3 small kids this is unacceptable
good price and location
unfriendly staff at checkin, but the worst is being force-fed cnn during breakfast ... one other couple arrived in the dining area when i did and his comment to his wife was "great, i'm going to barf during breakfast" when he saw that cnn was on.
actually had enough towels in the room ... unusual for a 2.5 star hotel in my experience.
the wifi didn't work ... could not pick up the signal
conveniently located off 77. room was well lit with new bathtub surround. Perfect for a solo one night stop while traveling
A place to sleep on a long trip
Room was filthy and in poor repair. Didnt look like it had been vacuumed in many days. So bad that I took pictures.
Staff response to issues
Beds unmade in first room, television not functioning properly, trash bags left out on walkway
The staff were very friendly and it was the only saving grace for this hotel.
The rooms are external access; not expected for this level of hotel. The room was damp and musty smelling despite the A/C running continuously. The hotel was not easy to find.
Staff was very nice.
Room was dirty in corners, tub flaking, smelled of cigarette smoke (non-smoking room).
Right place, right time, right price
They were clearly overwhelmed
Breakfast was decent.
Walls were very thin. Could clearly hear TV and conversations from adjoining room. This is a motel with exterior rooms. Not expected for a 2.5 star.
Nestled near the Blue Ridge Mountain range in Appalachia, the Quality Inn hotel in Hillsville, VA is just off I-77 and Rte-221, five minutes from the Hillsville Historic District. Get more for your money at our hotel, thanks to travel-essential amenities, like free hot breakfast, and free WiFi. Business travelers also will appreciate our copy and fax services and meeting space for up to 40 guests. Plus, our friendly staff will delight you with complimentary cookies each evening. Then, relax in your guest room, featuring a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation- 15.00 USDpetnight. Limit 3 petsper room A maximum of 70 pounds.
Based on 237 reviews
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