Hilterfingen Hotels

breakfast

Very nice location, good service, and hospitable staff

The hotel lobby and common areas are modern and nice the toliet seat is leaning on one side, bathroom decor ugly

Room was spacious, spotless and extremely well decorated - lovely view across to town & mountiains. Location was convenient for old town and station. Reception staff was very helpful and very friendly, nice bar for drinks at end of day There is some refurbishment work currently at the hotel and this led to loud drilling on our arrival day in mid afternoon. Housekeeping failed to refill bathroom soaps, coffee / milk more than once but did react very quickly when this was pointed out. Only other thing we didnt like was the habit of reserving tables and stools in the bar in the evening. You would return to the hotel for a nightcap and find up to a third of tables empty with reserved signs. Often these remained empty till closing - smacked a little of putting corporate guests ahead of individuals.

The location was great! It is outside of the city, which was great to keep us out of traffic and the rush of tourism. However, the walk to the city was not far, and on the way, was spectacular views of the city from on top of a hill. Hotel was typical Novotel; no surprises there. Paid parking is a bit expensive, so we were glad we were able to park our car and leave it as a way to minimize parking charges.

A clean place to sleep with a good shower. The TV system had only one English channel (CNN), though they advertised many more. The staff was unfriendly and could answer no questions (didn't know where movie theaters were, didn't know about the hotel's room service or restaurant hours, didn't know about the Internet connection, etc. etc.). The only food available was expensive and elaborate.

Great business hotel, right on the tram which in 10 min takes you into Bern, where you can connect to go anywhere in Switzerland. very clean and great staff. room carpet was stained, it is not in Bern city center, and there is nothing nearby for sight seeing, but these are easy to get over.

Great breakfast. Tram stop directly opposite hotel which takes you straight into city centre. Quiet rooms Room was very very hotel with no air-conditioning and window that only opened 10cm

localisation hotel accueil froid

The location was great, a beautiful 10 min. walk to downtown Bern. The view of the mountains and Old Town Bern is amazing coming down the hill from the hotel. The hotel staff was very helpful with directions. Typical European hotel, small rooms, very basic.

good location, in quiet area near citycenter, friendly staff, good breakfast the room was very warm (although is wasn't a very hot day/night) We tried to ventilate by opening the window, but that didn't help much

Good Internet speed in the lobby. Clean room. Quiet area. Lack of parking places. Poor breakfast. Internet connection in room didn't work.

I liked the comfort af my room, even though it was rather a small roo. The bathroom was alsook nobody refilled the gel-dispenser by the sink in one week . One day, getting into bed, I found a black long hair on my sheets and, since I am grey and short haired, I think it was from the cleaning lady; and it was rather groce

The very good breakfast, the easy check-in and check-out and the kindness of the breakfast assisting personnel. 1 The noise from the garden restaurant. 2 Two of 3 lamps I could not switch on. 3 There was no space at the bathroom to put my toothbrush, deodorant and all other such things one need during a several days travel. 4 If the breakfast would not have been so excellent, the price would have been CHF 15.- too high. 5 At the main entrance there should be a small ramp beside the stairs for heavy baggage rolling.