Sumiya Spa & Hotel

The hotel offers a calming video playing in the seating area, free drinking water, a microwave, and a washing machine for guest use. Additionally, the hotel provides a looped video with music for a relaxing atmosphere and freely available items as well as water to make tea.

The hotel provides a refrigerator, laundry facilities, a shared lounge/TV area, and a terrace/patio. Additionally, guests can access board games/puzzles and a water cooler downstairs with free cool water.

The hotel ensures daily housekeeping, enhanced cleaning, and the disinfection of high-touch surfaces. Additionally, guests can expect guest accommodation to be disinfected between stays and sealed after cleaning.

The low season is in April, and the high season is in May. It's advisable to plan a visit during these times to enjoy the hotel's excellent location and wonderful, helpful staff.

The hotel provides very comfortable beds, which have been highlighted by guests for their quality. Additionally, the rooms have tatami (traditional Japanese flooring) and non-feather pillows for added comfort.

Guests recommend choosing a room with a balcony for a pleasant view and added relaxation.

Some guests noted thin walls and noise from neighboring rooms, so light sleepers may want to prepare accordingly.

Despite the hotel's name, guests pointed out the absence of traditional spa or onsen facilities, so it's best to be aware of this beforehand.

Rooms do not have private bathrooms, and showers are located on the ground floor, so guests should consider their preferences for bathroom facilities.

The hotel's proximity to the train station and various attractions makes it convenient for exploring Hiroshima and accessing transportation.

The shared bathrooms and toilets on each floor may require some adjustment, especially for those seeking more privacy.

While staff are described as friendly and helpful, some guests noted limited English proficiency, so non-Japanese speakers may want to prepare for potential language barriers.

Some guests mentioned the smell of food from neighboring rooms, so those sensitive to odors may want to take note.

The hotel does not offer room service without additional cost, and the internet connection may be inconsistent, so guests should manage their expectations for available amenities.

The hotel's "spa" designation and wellness theme may not align with traditional spa expectations, so guests should be aware of the hotel's specific offerings.