Ensueño Holbox & Beach Club

The hotel is located in a beautiful surrounding outside the center, close to a very nice clean beach club. It's just a few steps away from a beach bar, a pizza place, and a small supermarket.

The hotel provides daily housekeeping, contactless check-in/check-out, and a safety deposit box. Additionally, there are two pools, one of which is on the rooftop, and places to chill and relax.

The hotel offers a complimentary breakfast with delicious coffee and fresh juice. The beach club serves good food and drinks, and there's also a snack bar and a bar/lounge on-site.

The staff is described as excellent, kind, and helpful. They are willing to help with transportation arrangements and are fluent in English. The receptionists are lovely, and the service is outstanding.

Some guests have mentioned concerns about the uncomfortable beds, slow or unreliable Wi-Fi, and the need for improvement in breakfast variety. Additionally, there were comments about the dark apartment rooms and the lack of kitchen equipment for cooking.

Guests recommended choosing a room on the third floor for beautiful views of the sunrise and lush vegetation.

While some guests found the Carolinda beach club exceptional, others found it noisy and opted for the La Puerto Azul beach bar area instead, which offered free sun beds with the purchase of food or drinks.

Some guests were disappointed with the facilities provided in the "Master Suite" considering the high price, citing issues such as poor Wi-Fi, rusty taps, and limited breakfast options. It may be worth considering other room options based on the value for money.

Guests enjoyed the peaceful atmosphere and privacy of the rooftop terrace and small pool, making it a great spot for relaxation.

Some guests experienced discrepancies between the room they booked and the actual room provided, particularly regarding the presence of windows. It's advisable to clarify room features before booking to avoid disappointment.

The hotel's proximity to the beach and a short walk to Holbox center makes it convenient for guests to explore the area, even at night.

As the beach club's food service closes early, guests may want to explore other dining options in the vicinity to ensure access to meals beyond 7 pm.

Several guests reported issues with the hotel's internet, so it's advisable to be prepared for potential connectivity challenges during the stay.

Many guests praised the hotel's beautiful garden, pool, and beach club, as well as the friendly and helpful staff, creating a pleasant overall atmosphere.

Due to large puddles on the streets, walking may be challenging, so guests should consider using the seafront route or taxi services for transportation.