*The night staff was lovely and accommodating. Shout out to Blake for letting us borrow his power cube and to Johnny for lending us a a screwdriver & a screw to open the wine! *The housekeeping staff was awesome. So sweet, always smiling, very pleasant. *Room was clean and well appointed. Plenty of towels and a lovely fluffy duvet. *Price was insanely reasonable. *Breakfast area was kept clean. *Internet was stable & quick. *Good location, safe & well lit.
*Blake was not the nicest person ever as day staff. My exchange with him was short, terse and I felt like I was interrupting him. In all fairness, I ran into him later and he was much nicer. *From the check-in counter, you can clearly see a "Hillary for Prison 2016" bumper sticker on the manager's door. Regardless of affiliation, in the hospitality industry, you should make everyone feel welcome. *Facility is dated. The outlets in the room, the card swipe at the back and our door (room 108) were all loose. Our door had problems reading the key card. You had to insert carefully and pull down slowly to get it to read. The shower had cracks in tile both wall and floor. *We had an ADA room and while it was fine for a sight impaired person, there is no way you could a wheelchair through that room. It was impossibly small & cramped.
I liked the price. I got a king bed room through hotels.com for less than $80 all in. There's a Shell station right next door, so I filled up my rental car before leaving for the airport without having to make a separate stop for that.
The ice machine on my floor didn't work. The vending machine had both Coke and Diet Coke, but the sample can they had on display for regular Coke was silver and looked for all the world like Diet Coke. I wasted my last $1 on that (I'm diabetic and don't drink regular Coke) and, wouldn't you know it, the front desk said they had no change for a $10 bill, so I never got my drink.
Non smoking does not mean non smoking
Ice and vending machine on each floor Staff knows what a do not disturb sign is and does not knock on your door if its out.
Day staff was rude A dark skinned woman that worked the afternoon/evning shfit could have carried less about anything or anyone and had a flat affect Hispanic man I believe his name was James was will make you feel bad about asking a question and then go so far to prove his point and when he is wrong he hides in the back office I also went to him when my husband (in a different state) extended my stay and I was not sure about how it was handled and he made me feel really stupid-no help at all. said they would do stuff they did not follow though with No glass at pool but nothing done about it. A group of men drinking to the point of having to carry their friend out a non smoking hotel but the pool area is smoking so one reason we stayed here we were unable to enjoy Elevators smell like smokers cleaning staff nor breakfast staff speak English
Location is very convenient to many locations for sight seeing and restaurants. The bed is very comfortable. The staff are super kind and patient.
We had to change rooms 4 times. First one the toilet seat has urine stain, second one was right up against the ice machine that goes off like a jack hammer every 5 minutes, third one was facing the highway very noisy, finally the fifth one worked out. If you like quietness you got a be picky where the room is. The downside of convenience often is noise.
The room was great the bed was very comfortable, loved the desk where I could conduct business
Had to wait for front desk personnel for just about 5 min to check in and 10 min to check out, it seemed like they were short staffed
Location, price, beds were comfy, free parking
Rooms have a weird chemical smell to them and they were very DAMP - we drove from this location to New Orleans which took 5 1/2 hours and when I unpacked my clothes were damp and had a mildewy smell to them. The AC unit was also very loud making it hard to stay asleep.
I would stay again
The staff was friendly and Donald goes above and beyond to make you feel at home.
Not the Newest or nicest place but a good value at 89 a night.
Behind every great day is a great night at the Comfort Inn Southwest FWY at Westpark hotel in Houston, TX. Our smoke-free hotel is between Beltway 8 West and the 610 West near the Houston Museum of Natural Science, Minute Maid Park, Hermann Park and the Houston Zoo. Nearby businesses include Halliburton, Memorial Herman Hospital and Md Anderson Hospital to name a few. Take advantage of our free hot breakfast, free WiFi, free parking, fitness center, business center and our seasonal outdoor pool. Rooms include a 32-inch flat-screen TV, desk and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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