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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned the good location and the lack of noise, recommending rooms facing Truong Tien bridge and Toa Kham wharf for a picturesque view and easy access to nearby attractions and restaurants.
The hotel is conveniently located near Truongtien Bridge, Hue Cultural Museum, Dong Ba Market, and the Imperial City, making it an ideal base for exploring the city on foot.
Guests appreciated the flexibility of early check-in when rooms were available before the standard check-in time, allowing them to settle in sooner.
While the hotel offers comfortable and clean rooms, some guests noted that the room facilities are a bit old. However, they found it acceptable given the overall value for money.
The staff received numerous positive mentions for being friendly, accommodating, and efficient, providing assistance with booking motorbikes, boat tickets, and offering valuable local insights.
Some guests highlighted the old design style and the absence of smart TVs in the rooms. However, the hotel's central location and helpful staff compensated for this aspect.
Some guests experienced issues with their bookings and unexpected charges for amenities, leading to inconveniences during check-in and check-out. It's advisable to be prepared for cash payments and confirm reservations in advance.
Guests appreciated the hotel's proximity to attractions such as the Green Bamboo Art Gallery, Ao Dai Show, and the opportunity to experience Ca Hue performances on Huong River at night.
While some guests mentioned a lack of amenities initially, they were promptly provided by the reception upon request, indicating a need for proactive communication regarding available facilities.
The hotel features an elevator, but some rooms require navigating a few staircases. Guests with mobility concerns may want to request rooms with easier accessibility.