Hue Hotels

Perfect hotel, excellent staff, good spa, nice restaurants, perfect and clean rooms.

Not exactly cheap, but it's still good value.

Staff were very friendly and even gardeners greeted you with good morning or good afternoon. Very helpful with our small child. Assisted with queries about areas to travel and shop in Hue. A female staff member "Lo-an" was very helpful to us as a family. Rooms are set in landscaped areas, food was good but at resort prices. Onsite spa/beauty services were good.

All was very nice, but if staying for a few days and have a baby/ child who needs day rest, you would be best to call housekeeping as you leave the room - they tended to come at different hours everyday .

Very friendly staff. Four star hotel but very good value for money. It's within a 20min walk to the Imperial Palace so no need to organise a tour.

It's a good bit away from the nightlife in Hue but a taxi wasn't that expensive

Breakfast was delicious and many choices. Room was very big and spacious. Staff were friendly and helpful. The pool was nice and hotel in a good location

Hotel is bit outdated and rooms look little older than photos provided. Bathroom/shower needs more attention. Little bit pricey but overall good hotel

Friendly helpful staff. Very large room, which overlooked the river. Best breakfast buffet of our 3 week travel through south east asia.

Double bed requested but was actually a twin with the beds pushed together.

Location is convenient; it's only a short drive to the citadel and a boat can be rented just next to the hotel. Breakfast outside, at the terrace along the river, is wonderful! Breakfast buffet is delicious! Nice restaurants are nearby (try Khai Hoan, opposite of the hotel).

Free internet is provided, but there are only two computers. These were often occupied. Staff at the reception was polite but not very enthusiastic.

Staff were accommodating when we were unhappy with our room. Happily moved us to another room.

The Spa is terrible. I received a pedicure and manicure and my five year old niece could have done a better job. Don't offer a service if you are unable to deliver a good product.

Breakfast was very good and the view was wonderful.

Staff was extremelly friendly and made us very welcome. We were upgraded to a better room free of charge and, for the amount we paid, this was probably the most pleasant stay we've had so far. What really made the difference, though, was the wonderful staff.

No complaints - some other reviews pointed out that meals are not prepared at the hotel restaurant; we had dinner there once and didn't even notice until we read the review: the wait was normal, food tasty and hot, and prices no different from any other restaurant in the neighbourhood, so no problem for us.

room size, view

no dvd/cd player, no safe in room like advertised, very humid room

Good location, very security, cleanness, breakfast buffet is good and the lobby is excellent.

Location, views

Pretty much every thing about the hotel. Towers looks like 10-years old towers. Shower is weak. Door could not closed easily.

Very friendly, clean, efficient and value for money - we will stay there again.

everything was perfect!

From beginning to end, and everything in between, I was totally delighted with this hotel.

Like every hotel, the prices of the drinks at the bar are substacially higher than if you went to an outside bar or restaurant, but the were not abusive by any means, just higher than drinks if you exited and went to a town bar or restaurant.

Spacious room and the staff were helpfull and professional. The hotel is new but the occupation is high. The breakfast was phenomenal and the varities was large. Booked a car for a 2 days trip to Hoi An with the hotel and the price is very reasonable. Camellia was the only one hotel which had a counter at Hue ariport to take care of their customers. Can't understand why Camellia is only a 4 stars hotel. Camellia beats for sure all the 5 stars hotels in Hue. Highly recommended at the best hotel in Hue

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Lovely rooms, very friendly and helpful staff and a good location. Superb value.

Great view, comfortable bed

Prices for food, spa, excursions etc... are very high, staff is not very helpful (tries though...) and decoration is very tacky, not a real 5 star

Unfriendly and unexperienced staff. forget about sympathy. overall luxury without elegance. expensive in comparative terms to other hotels in the area, where some are, by far, a better deal.

The location was absolutely central for sights and restaurants for a 2 or 3 day visit. The staff could not have been more helpful.

Superb sevice. Excellent location

Small and uncomfortable lobby

The staff went out of its way to help us in a all respects, especially when I became ill (no fault of the hotel). Cannot say enough good things about them.

It needs double-paned windows - the traffic noise was awful. Inconvenient location. The room flooring seems to be coming apart. Poor lighting & one bulb was burned out.

location is good

room no window

we had a really big room, breakfast was good, staff will help you with anything you ask

no seperate internet for guests had to use receptions internet to check mail so couldnt spend long on it!

The Waterland Hotel is on a quiet alley which is a short walk to the Pearl River and restaurants and shops. The staff, especially Mr. Vu, were very helpful in planning activities, but not pushy about it. I sent an email to the hotel after booking through booking.com, asking if they would have a car to pick us up at the train station. Sure enough, when we got off the train, instead of having to haggle with taxi drivers, Mr. Vu was standing there with a sign with my name on it. Clean hotel with decent wifi.

The staff was so friendly, really the best in Vietnam! Every time we entered the hotel, they gave us fresh water in a glass and they were very helpfull. When we were sitting in the lobby we eat a lot of candies from the bowl on the table, after 30minutes they gave us two small candybags with sweets for free.

Excellent buffet breakfast

Well, the scenery and surroundings only.

Dun like the staff keep pushing us the expensive room which costs around usd80++ per nite

Pick up service. Friendly staff. Location is good.

The breakfast is not included, even though it says so in the booking information/on the Booking.com page.

the size of rooms were good, staff was good, food was good, location was close to many restaurants and bars, also within walking distance to local attractions.

nothing, everything was very adequate and well presented.

Staff met us with tea and were very attentive all the time we were there. We were even given some cakes on checkout! Breakfast was very nice and the hotel is nicely fitted out.

The staff was very friendly and helpful. The room was clean and spacious with a great balcony, tv, and western style shower. Laundry was done well. We rented bikes from them. At breakfast they let you order as many things as you want and it was all great.

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