Pros (+) Very friendly and helpful staff Good breakfast
Cons (-) A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning
3 stars
Hue Serene Shining Hotel & Spa
Provider
Provider for Hue Serene Shining Hotel & Spa
Provider for Hue Serene Shining Hotel & Spa
Provider for Hue Serene Shining Hotel & Spa
Photos of Hue Serene Shining Hotel & Spa
Overview
Rooms Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Amenities Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional features at this hotel include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Property Location Located in Hue (Hue City Centre), Hue Serene Shining Hotel & Spa is within a 5-minute drive of Truong Tien Bridge and Royal Fine Arts Museum. This hotel is 1.2 mi (1.9 km) from An Dinh Palace and 1.5 mi (2.4 km) from Ho Chi Minh Museum. Dining For lunch or dinner, stop by Shining Corner, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Optional Charges Rollaway bed fee: VND 220000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 11:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed (no fees) General instructions Property is not currently implementing any enhanced cleaning measures
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Amenities at Hue Serene Shining Hotel & Spa
- Room service
- Bicycle rental
- Free Wi-Fi
- Airport shuttle
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Hairdryer
- Express check-out
- 24hr front desk
Services and conveniences
- Room service
- Express check-out
- Currency exchange on-site
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle
- Parking
Dining
- Minibar
- Refrigerator
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Things to do
- Bicycle rental
General
- Storage available
Basics
- Free Wi-Fi
Reviews of Hue Serene Shining Hotel & Spa
9.1
Wonderful
1480 verified ratings
Wonderful
1082
Very good
225
Good
115
Okay
31
Fair
14
Mediocre
4
Poor
9
Summary of reviews
Guests say
Guests appreciated the great location and excellent service provided by the staff, often highlighting their friendliness and helpfulness. However, there were multiple complaints regarding cleanliness, with issues such as dirty rooms and inadequate maintenance. Overall, it is a decent option for travelers looking for value for money, but improvements in cleanliness are necessary.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the room at Hue Serene Shining Hotel & Spa?
You can expect a spacious and bright room with a nice view across the river. The bed is comfy, and the staff ensures it is clean and of good size.
How is the customer service at Hue Serene Shining Hotel & Spa?
The staff at the hotel is amazing, friendly, and exceptionally helpful. They warmly welcome guests and are known for their good communication and assistance.
What are the dining options like at Hue Serene Shining Hotel & Spa?
The hotel offers a small breakfast, which is not a buffet, but it's enough to fulfill an empty stomach in the morning. Additionally, there is a restaurant and bar/lounge available.
Is the cleanliness of the hotel satisfactory?
The room is generally clean, but some guests have mentioned that the floor could be cleaner. However, the staff ensures that the room is spacious, bright, and with a nice view across the river.
What practical amenities are available at Hue Serene Shining Hotel & Spa?
The hotel provides a variety of practical amenities, including daily housekeeping, a business center, concierge service, room service, and laundry facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests recommend choosing a room with a view across the river for a pleasant stay.
Consider Nearby Dining Options
Despite disappointing breakfast experiences, guests suggest exploring nearby cafes for a more satisfying meal.
Check Room Amenities
Some guests found the lack of essential items like a kettle and hairdryer inconvenient, so it's advisable to confirm the availability of these amenities before booking.
Be Mindful of Housekeeping
While the room was spacious and bright, some guests noted that daily cleaning was not consistent. It's recommended to communicate any housekeeping preferences with the staff.
Explore the Riverside Location
The hotel's location by the river offers a peaceful retreat away from the main tourist area, as highlighted by guests.
Take Advantage of Helpful Staff
Guests appreciated the friendly and helpful nature of the staff, emphasizing their exceptional value and assistance.
Manage Expectations for Breakfast
With mixed reviews about the breakfast, it's best to keep expectations in check and consider alternative dining options nearby.
Consider Long Stays Carefully
For longer stays, guests suggest confirming the cleanliness and maintenance aspects, such as bedsheet changes, water pressure, and Wi-Fi reliability, to ensure a comfortable experience.
Utilize the Small Breakfast Option
The hotel offers a small breakfast, which can be convenient for those looking for a quick morning meal to start the day.
Explore Nearby Attractions
The hotel's proximity to various attractions like the Ao Dai Show and Green Bamboo Art Gallery provides opportunities for cultural exploration.
Location
57/5 Nguyen Cong Tru Street, Hue
What's nearby
- Gakka Gallery316 yd
- Ao Dai Show398 yd
- Green Bamboo Art Gallery0.4 mi
- Dong Ba Market0.7 mi
- Hue Cultural Museum0.7 mi
- Le Ba Dang Art Museum0.8 mi
- Dieu De Pagoda0.8 mi
- Truongtien Bridge0.9 mi
- An Dinh Palace1 mi
- Thai Hoa Palace1.3 mi
- Halls of the Mandarins1.3 mi
- The Mieu Temple1.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hue Serene Shining Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in HueGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.2 | 0.7 mi | Hue Phu Bai | 8.5 mi |
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