Pros (+) Very friendly and helpful staff Good breakfast
Cons (-) A Bit mouldy Water heater a bit confusing, never know it's on or not, I couldn't take shower the first morning
3 stars
Hue Serene Shining Hotel & Spa
Provider
Provider for Hue Serene Shining Hotel & Spa
Provider for Hue Serene Shining Hotel & Spa
Provider for Hue Serene Shining Hotel & Spa
Photos of Hue Serene Shining Hotel & Spa
Overview
Located in Hue, 1.5 km from Trang Tien Bridge, Việt Nam Hotel provides accommodation with a shared lounge, free private parking, a terrace and a restaurant. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. Guest rooms include a wardrobe. An à la carte, continental or Asian breakfast is available at the property. Dong Ba Market is 3 km from Việt Nam Hotel, while Museum of Royal Antiquities is 3.1 km away. Phu Bai International Airport is 13 km from the property.
Latest deals for Hue Serene Shining Hotel & Spa
Amenities at Hue Serene Shining Hotel & Spa
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
General
- River view
- Family rooms
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Lake view
- Soundproofing
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Additional bathroom
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Services and conveniences
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Electric kettle
- Grocery deliveries
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Refrigerator
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Cooking classes
Family friendly
- Child-safety socket covers
Reviews of Hue Serene Shining Hotel & Spa
8.3
Very good
1532 verified ratings
Wonderful
1105
Very good
233
Good
126
Okay
36
Fair
16
Mediocre
4
Poor
12
Summary of reviews
Guests say
Guests appreciated the great location and excellent service provided by the staff, often highlighting their friendliness and helpfulness. However, there were multiple complaints regarding cleanliness, with issues such as dirty rooms and inadequate maintenance. Overall, it is a decent option for travelers looking for value for money, but improvements in cleanliness are necessary.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
9 reviews
9.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the room at Hue Serene Shining Hotel & Spa?
You can expect a spacious and bright room with a nice view across the river. The bed is comfy, and the staff ensures it is clean and of good size.
How is the customer service at Hue Serene Shining Hotel & Spa?
The staff at the hotel is amazing, friendly, and exceptionally helpful. They warmly welcome guests and are known for their good communication and assistance.
What are the dining options like at Hue Serene Shining Hotel & Spa?
The hotel offers a small breakfast, which is not a buffet, but it's enough to fulfill an empty stomach in the morning. Additionally, there is a restaurant and bar/lounge available.
Is the cleanliness of the hotel satisfactory?
The room is generally clean, but some guests have mentioned that the floor could be cleaner. However, the staff ensures that the room is spacious, bright, and with a nice view across the river.
What practical amenities are available at Hue Serene Shining Hotel & Spa?
The hotel provides a variety of practical amenities, including daily housekeeping, a business center, concierge service, room service, and laundry facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests recommend choosing a room with a view across the river for a pleasant stay.
Consider Nearby Dining Options
Despite disappointing breakfast experiences, guests suggest exploring nearby cafes for a more satisfying meal.
Check Room Amenities
Some guests found the lack of essential items like a kettle and hairdryer inconvenient, so it's advisable to confirm the availability of these amenities before booking.
Be Mindful of Housekeeping
While the room was spacious and bright, some guests noted that daily cleaning was not consistent. It's recommended to communicate any housekeeping preferences with the staff.
Explore the Riverside Location
The hotel's location by the river offers a peaceful retreat away from the main tourist area, as highlighted by guests.
Take Advantage of Helpful Staff
Guests appreciated the friendly and helpful nature of the staff, emphasizing their exceptional value and assistance.
Manage Expectations for Breakfast
With mixed reviews about the breakfast, it's best to keep expectations in check and consider alternative dining options nearby.
Consider Long Stays Carefully
For longer stays, guests suggest confirming the cleanliness and maintenance aspects, such as bedsheet changes, water pressure, and Wi-Fi reliability, to ensure a comfortable experience.
Utilize the Small Breakfast Option
The hotel offers a small breakfast, which can be convenient for those looking for a quick morning meal to start the day.
Explore Nearby Attractions
The hotel's proximity to various attractions like the Ao Dai Show and Green Bamboo Art Gallery provides opportunities for cultural exploration.
Location
57/5 Nguyen Cong Tru Street, Hue
What's nearby
- Gakka Gallery316 yd
- Ao Dai Show398 yd
- Green Bamboo Art Gallery0.4 mi
- Dong Ba Market0.7 mi
- Hue Cultural Museum0.7 mi
- Le Ba Dang Art Museum0.8 mi
- Dieu De Pagoda0.8 mi
- Truongtien Bridge0.9 mi
- An Dinh Palace1 mi
- Thai Hoa Palace1.3 mi
- Halls of the Mandarins1.3 mi
- The Mieu Temple1.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hue Serene Shining Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hue Serene Shining Hotel & Spa
Nearby hotels and places to stay
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See most recommended stays in HueGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Hue Phu Bai |
Distance to airport | 8.5 mi |
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