Guest reviews of Arinza Hotel
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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6.5 "Service is ok."5.8 "58% said the
reception staff was ok ." 6.0 "Only 60% thought theservice was professional ." -
6.5 "Location is acceptable."
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5.2 "Food is average."
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5.0 "Internet is average."
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4.0 "Vibe wasn't good."3.8 "62%
criticized the unstylish hotel ." 4.4 "Unfriendly atmosphere , according to 56%." -
3.8 "Bad amenities."2.6 "74% thought the
building wasn't nice ." -
3.6 "Not very comfortable."1.7 "83% said
rooms were small ." 3.6 "64% thought it wastoo noisy ." 2.3 "Air conditioning was criticized by 77%." 2.1 "79%criticized the small bathroom ." -
3.4 "Rooms are not good."2.8 "72% said
rooms were dirty ." 2.7 "73%complained about the bathroom ." 1.7 "83% saidrooms were small ." 0.6 "94% thought they werepoorly maintained ." 2.1 "79% said thebathroom was dirty ." 4.6 "For 54%, therooms looked old ." 1.0 "90% foundproblems with the furniture ." 2.3 "Air conditioning was criticized by 77%." 1.7 "83% hadproblems with the shower ." 4.1 "59% thought thetv was sub-standard ." 2.1 "79%criticized the small bathroom ." -
3.2 "Awful breakfast."
Overall Rating
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7.0 "Good location."
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6.3 "Service is ok."
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3.7 "Not very comfortable."1.7 "83% said
rooms were small ." 2.4 "Air conditioning was criticized by 76%." 4.0 "60% thought it wastoo noisy ." -
3.4 "Rooms are not good."2.7 "73% said
rooms were dirty ." 2.6 "74%complained about the bathroom ." 0.7 "93% thought they werepoorly maintained ." 2.1 "79% said thebathroom was dirty ." 1.7 "83% saidrooms were small ." 2.4 "Air conditioning was criticized by 76%." -
3.1 "Awful breakfast."
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2.5 "Generally quite dirty."2.7 "73% said
rooms were dirty ." 2.1 "79% said thebathroom was dirty ."
Overall Rating
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6.8 "Service is ok."
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6.3 "Location is acceptable."
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4.5 "Disappointing food."
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3.3 "Not very comfortable."
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3.2 "Awful rooms."
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2.9 "Awful breakfast."
Overall Rating
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6.7 "Service is ok."
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6.6 "Location is acceptable."
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4.9 "Vibe wasn't good."4.6 "54%
criticized the unstylish hotel ." -
4.5 "Not very comfortable."
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4.4 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
4.3 "Rooms are not good."2.9 "71% said
rooms were dirty ." 3.0 "70%complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 1.9 "81% hadproblems with the shower ." -
3.5 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.2review from
The staff was lovely and accommodating when I needed tickets printed or in trying to find a parking space. We didn't get towels on the first night even though we checked in well past midnight and had to leave early the next morning. The room needs a dehumidifier because it has a pungent damp smell upon entry and there is no flow of air in there.
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4.2review from
Sort of close to the subway, nice staff. Sheets were not cleaned at all and had dirt/sweat stains all over the sheets, shower was moldy, outlets in walls did not work properly, tv did not work, card reader barely worked, bad area of London, and very thin walls.
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3.7review from
The staff was friendly. That's about it. To keep things simple: -The card reader on the door was broken. -The remote didn't work. -The air conditioner didn't turn on until nearly three hours after it should have. -The room smelled like smoke and dust. -The bathroom smelled like a combination of sewer and mold. -There was mold all over the shower and wooden stand in bathroom. (Ended up not even showering.) -There was a hole in the floor where the pipe led to the sewer, where I'd imagine much of the smell was coming from. Had to keep the bathroom door closed whenever possible and hold my breath when entering. Wouldn't recommend unless you're on a super tight budget and don't mind being a bit uncomfortable.
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4.2review from
The staff was lovely and accommodating when I needed tickets printed or in trying to find a parking space. We didn't get towels on the first night even though we checked in well past midnight and had to leave early the next morning. The room needs a dehumidifier because it has a pungent damp smell upon entry and there is no flow of air in there.
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4.2review from
Sort of close to the subway, nice staff. Sheets were not cleaned at all and had dirt/sweat stains all over the sheets, shower was moldy, outlets in walls did not work properly, tv did not work, card reader barely worked, bad area of London, and very thin walls.
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3.7review from
The staff was friendly. That's about it. To keep things simple: -The card reader on the door was broken. -The remote didn't work. -The air conditioner didn't turn on until nearly three hours after it should have. -The room smelled like smoke and dust. -The bathroom smelled like a combination of sewer and mold. -There was mold all over the shower and wooden stand in bathroom. (Ended up not even showering.) -There was a hole in the floor where the pipe led to the sewer, where I'd imagine much of the smell was coming from. Had to keep the bathroom door closed whenever possible and hold my breath when entering. Wouldn't recommend unless you're on a super tight budget and don't mind being a bit uncomfortable.
