Pros (+) Staff at reception refused to help cause we didn't check in during his shift.
2 stars
Park Hotel
327 Cranbrook Road, Ilford, IG1 4UE, United Kingdom
Ilford, United Kingdom
See location+44 208 554 9616Photos of Park Hotel
Overview
Park Hotel London provides traditional accommodation in London and is within walking distance of Gants Hill Tube Station. It also features a swimming pool, an airport shuttle and a 24-hour reception.
Guests of the hotel can make the most of the property's gardens. In sunny weather, an outdoor terrace provides an ideal spot to relax. Recreational facilities include miniature golf.
The rooms at Park Hotel London offer tea and coffee making facilities, ironing facilities and wireless internet access. For guest comfort, communal bathrooms are available.
London Heathrow Airport is a 55-minute drive from the hotel. Tower of London can be easily reached by car.
Amenities at Park Hotel
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Shower
- Private bathroom
Dining
- Electric kettle
- Tea/coffee maker
- Kettle
- Coffee machine
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
Workspace
- Desk
General
- Family rooms
Health and safety
- Daily housekeeping
Reviews of Park Hotel
5.3
Fair
1953 verified ratings
Wonderful
325
Very good
244
Good
456
Okay
213
Fair
243
Mediocre
120
Poor
352
Summary of reviews
Guests say
Guests have had a consistently negative experience at this hotel, citing poor service, significant cleanliness issues, and inconvenient location. Many reported problems with booking and check-in processes, as well as unhelpful staff. The overall sentiment is overwhelmingly negative, with guests feeling misled and dissatisfied with their stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
5.4 out of 10
57 reviews
6 out of 10
1 review
All reviews
Pros (+) Everything is awful! From Staff to Cleanliness and Comfort everything is horrible!
Cons (-) Everything is awful! From Staff to Cleanliness and Comfort everything is horrible! In reception i was charged twice for the same room. I booked the room using the website and i paid with my card but when i got there i've been charged again. The receptionist seamed not to understand how this online payments work, so she asked me to pay again for the room. I insisted for a refund but it was a diffic...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Park Hotel?
Park Hotel offers a range of amenities including free parking, a swimming pool, and an outdoor terrace for relaxation.
What are guests saying about the cleanliness of Park Hotel?
Some guests have mentioned concerns about cleanliness, such as outdated carpets and rooms requiring renovation. However, others have praised the cleanliness of the rooms and the property.
When is the best time to visit Park Hotel?
The high season at Park Hotel is in May, offering a great time to enjoy the location and helpful staff. However, it's important to note that some guests have experienced maintenance issues during their stay.
How is the quality of the beds at Park Hotel?
While some guests have expressed dissatisfaction with the beds, mentioning issues like hard and uncomfortable mattresses, others have found the beds to be comfortable and the rooms clean and comfortable.
Is there any feedback about the food quality at Park Hotel?
Some guests have mentioned that the hotel does not offer breakfast and have expressed concerns about the cleanliness of the dining area. However, others have found the value for money and parking space to be positive aspects of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Maintenance Issues
Some guests reported maintenance issues in the rooms, such as broken or dirty facilities. It might be beneficial to inquire about the room condition before finalizing the booking.
Verify Deposit Requirements
The hotel requires a £50 deposit, which must be paid with a physical credit card. Ensure you have a suitable payment method to avoid any inconvenience during check-in.
Check for Noise Concerns
Several guests mentioned noise disturbances, including loud guests and fire alarms. Light sleepers may want to consider bringing earplugs or choosing a quieter room location.
Plan for Breakfast
The hotel does not provide breakfast, and some guests had issues with the availability of tea cups and other amenities. Consider making alternative arrangements for meals.
Be Mindful of Hygiene
Multiple reviews highlighted cleanliness issues, including dirty carpets and unclean rooms. Guests may want to manage their expectations regarding the hotel's cleanliness standards.
Explore Nearby Attractions
The hotel's proximity to attractions like Ilford Cricket Club and Valentines Park offers opportunities for leisure activities and exploration. Consider incorporating these locations into your itinerary.
Inquire About Renovations
Some guests experienced disruptions due to ongoing renovations. It may be helpful to check with the hotel about any potential renovation activities during your stay.
Parking Considerations
The hotel offers free parking, which can be a convenient perk for guests traveling by car. However, some guests mentioned issues with parking availability, so it's advisable to confirm parking arrangements in advance.
Accessibility and Safety
Guests with accessibility needs should note that the hotel provides increased accessibility features. However, some concerns were raised about safety issues, such as open fire exits, so it's essential to be mindful of these aspects.
Consider Alternative Accommodations
Due to the mixed feedback on cleanliness, noise, and maintenance, guests may want to explore alternative accommodation options in the vicinity for a more comfortable stay.
Location
327 Cranbrook Road, Ilford, IG1 4UE
What's nearby
- Ilford Cricket Club97 yd
- Valentines Park0.3 mi
- Valentines Mansion0.3 mi
- Ilford Golf Club0.6 mi
- Kenneth More Theatre0.8 mi
- Redbridge Museum0.8 mi
- Little Ilford Park1.3 mi
- Goodmayes Hospital2 mi
- King George Hospital2.2 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Park Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | May | $60 | $59 |
Cheapest month to stay with an average 31% drop in price. | Most expensive month to stay with an average 110% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Park Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Park Hotel
FAQs when booking at Park Hotel
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See most recommended stays in IlfordGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.4 | 0.9 mi | London City | 4.4 mi |
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