Cons (-) was turned away because the room I RESERVED was not available. huge inconvenience. expecting a refund.
3 stars
Hilton Garden Inn Independence
19677 East Jackson Drive, Independence, MO 64057, United States
Independence, MO
See location+1 816 350 3000Photos of Hilton Garden Inn Independence
Overview
At the Hilton Garden Inn Independence hotel and banquet facility, busy executives, leisure travelers as well as meeting planners will be pleased to find everything necessary to make their trip to historic Independence, Missouri relaxing and enjoyable. Newly renovated rooms. Complimentary 24-hour business center. Complimentary self-parking. Wireless internet service throughout hotel and convention center, Evening room service. 24-hour Pavilion Pantry convenience mart. Great American Grill. Indoor pool and whirlpool. Complimentary workout facility and Stay Fit Kits. Whether you are planning a wedding, family reunion, class reunion, sporting event, anniversary or religious celebration, know that by choosing the Hilton Garden Inn Independence hotel, we will make you look good with: 11,000 square feet of meeting and banquet space that accommodates up to 1,400 people and a dedicated sales team to focus on details. We offer on-site catering with high quality and varied menus to complement any budget. You can choose from our breakfast, lunch, or dinner menus as well as our beverage and snack menus for your meeting or event. The eEvents booking tool is ideal if you are booking fewer than 25 guest rooms or booking space for an all day meeting, reunion, wedding or other special event. Ready to explore Missouri? The Hilton Garden Inn Independence hotel provides you with easy access to many Kansas City area attractions: 0.5 mile from the Independence Event Center - home of the Missouri Mavericks Central Hockey Team, 1 mile from BASS PRO SHOPS, 5 miles from Kansas City Royals & Chiefs Stadium, 7 miles from Historic Downtown Independence as well as Harry S. Truman Home & Library/Museum, 17 miles from Worlds of Fun & Oceans of Fun theme parks, 17 miles from Ameristar and Harrah's Casino's. ***** Everything. Right where you need it. *****
Latest deals for Hilton Garden Inn Independence
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Independence
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Garden Inn Independence
7.3
Good
676 verified ratings
Wonderful
299
Very good
86
Good
63
Okay
44
Fair
50
Mediocre
40
Poor
94
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many reported significant cleanliness issues, broken amenities, and problems with the elevators. The overall experience was marred by maintenance problems and a lack of basic services, leading to dissatisfaction among several guests.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.6 out of 10
293 reviews
6.8 out of 10
294 reviews
7.8 out of 10
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1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
Guests have praised the breakfast, describing it as great and enjoyable. Some guests have also mentioned that the breakfast was good and that the staff at the restaurant was nice.
Is the hotel's location convenient for dining options?
The hotel is located in an area with dining options nearby and not far from the stadium, making it convenient for guests. However, parking could be an issue on a big weekend with a multi-use lot between the hotel and restaurants.
How are the hotel's beds described by guests?
Guests have found the beds to be comfortable, with some describing them as very comfortable. However, a few guests mentioned that the beds were super hard and uncomfortable.
What are guests saying about the hotel's cleanliness?
While some guests have praised the cleanliness of the rooms and the friendliness of the staff, others have mentioned issues such as dirty rooms, stained carpets, and wet floors from the AC.
Is there any feedback about the hotel's parking availability?
Guests have mentioned that the hotel's location is nice and that there are plenty of restaurants within walking distance. However, parking could be an issue on a big weekend with a multi-use lot between the hotel and restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Good Water Pressure
Some guests mentioned that the water pressure in the showers was not consistent, so consider checking the water pressure in your room before settling in.
Consider Bringing Your Own Toiletries
A few guests reported that the hotel-provided toiletries were not up to standard, so you might want to bring your own to ensure your comfort.
Check for Mold in the Rooms
A couple of guests noted the presence of mold in their rooms, particularly on walls and carpets, so it's advisable to inspect your room upon arrival.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, especially from nearby interstates and other guests, so consider requesting a room away from potential sources of noise.
Verify Your Reservation
A few guests encountered issues with their reservations, including being informed upon arrival that no reservation existed, so it's recommended to double-check your reservation before your stay.
Consider Bringing Do Not Disturb Signs
One guest mentioned the absence of "do not disturb" tags for the door, so bringing your own sign might be helpful if you prefer privacy during your stay.
Check for Room Cleanliness
Several guests reported cleanliness issues, including dirty rooms and bathrooms, so it's advisable to inspect your room and request cleaning if necessary.
Inquire About Breakfast Inclusions
Some guests found the breakfast situation confusing, with additional charges for simple items, so it's recommended to clarify breakfast inclusions and pricing upon check-in.
Be Aware of Potential Overbooking
A couple of guests mentioned that the hotel was overbooked, leading to room allocation issues, so it's advisable to confirm your room type upon arrival.
Consider Room Renovations
Some guests noted that the rooms were in need of renovation, so if you prefer modern accommodations, it's advisable to inquire about the room's condition before booking.
Location
19677 East Jackson Drive, Independence, MO 64057
What's nearby
- Midwest Genealogy Center2.5 mi
- Fleming Park4.1 mi
- Leila's Hair Museum4.2 mi
- Bingham Waggoner Estate4.9 mi
- Kritser House4.9 mi
- Independence Center4.9 mi
- National Frontier Trails Museum4.9 mi
- Chicago and Alton Railroad Depot5 mi
- Truman National Historic Site5.1 mi
- Jackson County Courthouse5.1 mi
- Trinity Episcopal Church5.2 mi
- Independence Amtrak Station5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Independence
Low season | March |
|---|---|
High season | June |
Average price (weeknight) | $135 |
Average price (weekend night) | $166 |
When to book a room at Hilton Garden Inn Independence
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Independence
FAQs when booking at Hilton Garden Inn Independence
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in IndependenceGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 5.0 mi |
Nearest Airport | Kansas City |
Distance to airport | 26.5 mi |
Everything you need to know for your stay in Independence
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