Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.1 "Terrific location."9.6 "96%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Easily accessible by car , said 100%." -
6.7 "Service is ok."6.0 "Only 60% thought the
service was professional ." -
6.6 "Average value."6.0 "
Breakfast prices were ok , according to 60%." -
4.3 "Rooms are not good."4.0 "60% didn't like the
uncomfortable beds ." 4.1 "59%complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 4.7 "53% wereunsatisfied with the kitchenette ." 3.8 "62% said thebathroom was dirty ." 4.0 "For 60%, therooms looked old ." 4.4 "56% weredisappointed with the minibar ." 0.0 "Air conditioning was criticized by 100%." -
3.9 "Not very comfortable."4.0 "60% didn't like the
uncomfortable beds ." 1.7 "83% thought it wastoo noisy ." 0.0 "Air conditioning was criticized by 100%." -
3.0 "Horrible pool."
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2.6 "Awful breakfast."
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0.7 "Terrible amenities."0.7 "93% thought the
building wasn't nice ." 0.8 "For 92%, thelobby entrance was sub-standard ." 0.0 "100%complained about the elevator ."
Overall Rating
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9.2 "Terrific location."
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6.9 "Service is ok."
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4.8 "Rooms are not good."
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4.1 "Not very comfortable."
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0.8 "Terrible amenities."0.8 "92% thought the
building wasn't nice ."
Overall Rating
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8.9 "Location is great."
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6.8 "Average value."
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6.5 "Service is ok."6.3 "Only 63% thought the
service was professional ." -
6.2 "Food is average."
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4.5 "Rooms are not good."0.5 "95% thought they were
poorly maintained ." 4.0 "60% didn't like theuncomfortable beds ." 4.7 "For 53%, therooms looked old ." -
4.0 "Not very comfortable."4.0 "60% didn't like the
uncomfortable beds ." -
3.5 "Vibe wasn't good."4.2 "58%
criticized the unstylish hotel ." -
3.2 "Horrible pool."
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2.3 "Awful breakfast."
Overall Rating
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6.3 "Service is ok."
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4.0 "Rooms are not good."
Overall Rating
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6.7 "Service is ok."6.7 "Only 67% found the
staff to be friendly enough ." -
4.3 "Not very clean."
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4.1 "Rooms are not good."3.7 "63% didn't like the
uncomfortable beds ." -
3.6 "Not very comfortable."3.7 "63% didn't like the
uncomfortable beds ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.7review from
Location Under construction. Smelly. Old. First room smelled awful. Sink had backed up in dish washer and let sit. They did give us a different room but it smelled too. Stuffy in room. Nothing like the pictures on the website.
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6.2review from
I did not like the fact that there was overbooking on the part of extended care on the internet. People came with the anticipation of having a room to stay in only to find that the rooms were overbooked. There needs to be a better way to track how many people are booking rooms at the same time. I'm pretty sure that I received the last room available. The space was small, and it was a room designed for wheel-chair bound people. Not enough room to hang my clothes without them dragging the floor. It would have been good if I was told that before giving me the room. I knew there were no other rooms, and I would not receive a refund because of how I ordered the room, so what could I do.
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4.5review from
Ruby was great, she helped me after hours because the front desk closes at 11? I paid for a room with 2 double beds but when I arrived there were none. It took awhile to get into a room because ruby was doing her best and there is nobody at the front desk after 11. The bathroom door doesn't shut all the way or have a lock. The tv in the room didn't work and the garbage from the previous guest was never taken from the room. The only positive thing about this place was ruby trying her hardest to help us after having been on the road for 14 hours that day. Thank ruby!
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3.7review from
Location Under construction. Smelly. Old. First room smelled awful. Sink had backed up in dish washer and let sit. They did give us a different room but it smelled too. Stuffy in room. Nothing like the pictures on the website.
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6.2review from
I did not like the fact that there was overbooking on the part of extended care on the internet. People came with the anticipation of having a room to stay in only to find that the rooms were overbooked. There needs to be a better way to track how many people are booking rooms at the same time. I'm pretty sure that I received the last room available. The space was small, and it was a room designed for wheel-chair bound people. Not enough room to hang my clothes without them dragging the floor. It would have been good if I was told that before giving me the room. I knew there were no other rooms, and I would not receive a refund because of how I ordered the room, so what could I do.
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4.5review from
Ruby was great, she helped me after hours because the front desk closes at 11? I paid for a room with 2 double beds but when I arrived there were none. It took awhile to get into a room because ruby was doing her best and there is nobody at the front desk after 11. The bathroom door doesn't shut all the way or have a lock. The tv in the room didn't work and the garbage from the previous guest was never taken from the room. The only positive thing about this place was ruby trying her hardest to help us after having been on the road for 14 hours that day. Thank ruby!
