Indianapolis Car Rentals

Pick-up
Noon
Drop-off
Noon
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Indianapolis car rental reviews and directory

Payless
payless
Car rental reviews:
Okay (5.2, 58 reviews)
Car rental locations in Indianapolis:
2 locations
Payless
Locations in Indianapolis
5773 West Washington Street
+1 317 777 7337
7515 East Washington Street
+1 317 777 7672
  • 4.7
  • 5.5
  • 5.9
  • 4.6
  • 5.2
Recent reviews
8.0 Good
Oct 18 2015
Excellent staff. Efficient 8-min shuttle.
Pros: 1. Off-airport location needs GPS guidance. 2. Towing not included.
Cons: Great staff. Good value.
2.0 Poor
Oct 21 2015
Pros: Nothing
Cons: I am very upset because they did not have a car when I arrived, and when I had previously tried to contact them because my flight was delayed no one picked up. I had to rent from a different place for significantly more. I would never rent through them or kayak again as a result.
4.0 Mediocre
Nov 2 2015
Bargain Basement (Basement is the operative word)
Pros: I liked the low price that I booked for a 6-day rental. Also, the shuttle was relatively modern, clean, and comfortable.
Cons: Signage at the airport was inadequate. I had to ask a competitor how to find the shuttle to the offsite lot.j The distance to the lot from the airport is not insignificant. The lot is located in a run-down section, surrounded by a hurricane fence, and has as its office a junky old portable trailer. Not too nice. The staff seem unable to keep up with returns and new customers. Wait times for shuttle pick up as well as for checking out a car seemed long. After waiting 15 minutes or so to get to the counter, there was no option in full size vehicles when I was picking up my car. Only a '14 Impala (old style). I detest the old style Chevy Impala because I prefer to drive something comfortable, well made, and at least a little fun. The new style is great. The old Impala is none of those things. The only other option offered was a Kia Soul. So I took the Impala. However, when I got in it reeked of cigarette smoke. It also looked like it had been wrecked and repaired (poor panel fit, evidence of repaint). I had also noticed that I had been overcharged by $98. So I went back in and requested something else (which they did not argue about). They offered to clean up a recently returned Altima (a much better drive) and they fixed the overcharge on the contract. This car was in at least as rough of shape with evidence of rear-ending another vehicle (pinch points with rust near the headlight corners), not to mention the finish looked like it had been driven through a series of barbed wire fences. The wheel covers were chipped and cracked. The interior was filthy and the interior windshield and window glass was disgusting. These are all apparently very used vehicles (35,000 - 45,000 miles) with hard miles on them. So I guess the old adage "you get what you pay for" stands. Very disappointing, though.
3.6 Mediocre
Apr 25 2016
Go anywhere else
Pros: The car was clean
Cons: Not in the airport terminal as advertised on kayak. Had to take a 15 min shuttle to the car pick up. Employee didn't go over hidden costs, I signed for waiving of insurance and road side assistance, or so I thought Price, with hidden costs, was double the quoted price on kayak. When I mentioned it to them, they pulled out the form I signed and said are these your initials, they were but that was not what I was told when I initialed that item. Complete rip off. I spent the amount of money on an economy car that I could of on a mid sized car at a reputable car dealer for a day. I don't recommend this place at all
10.0 Excellent
Oct 12 2015
Great Value
Pros: Took my rental 2,300 miles and including the rental fees for the week spent only $300 on transportation. Can't beat that especially when you usually drive a jeep.
5.2 Okay
Oct 21 2015
Deceptive rates
Cons: This office attempts to add extra fees for "roadside assistance" and a full tank of gas that can significantly increase the base rate that you reserve online. Waits at pickup and dropoff are long; each customer interaction takes much longer than it should, because of these deceptive practices. Buyer beware!
4.0 Mediocre
Oct 22 2015
They Canceled my booking and charged me a discount
Cons: I booked on Kayak easily. I had plane delays and was not able to get to Payless until 6pm when on Kayak they said pick up was noon. I did not see anywhere that there was a dead line to pick up or my booking would be canceled. I understand it was later than usual but I did not think to call. I was more concerned with getting flights and missing my connections because of airline delays. I am stuck with no car if I decline and go back to airport to rent another car at a higher rate. I feel I was shafted by Payless
10.0 Excellent
Nov 2 2015
Incredibly inexpensive, smooth, friendly, and easy
Pros: Despite being a little ways away from the airport, this couldn't have been a more pleasurable experience. Incredibly low price, reservation made easily the day of by kayak online, friendly service throughout, nice, clean car... would absolutely use them again.
2.4 Mediocre
Nov 4 2015
Cons: you quoted me a rate of $69.00 and they would NOT honor this rate even though i should them the reservation. I would like a refund for the difference! I will be contacting American Express regarding this. The rate resulted in virtually the same price I would have paid if I had rented on airport property rather than taking their 10 minute shuttle.
2.0 Poor
Nov 9 2015
Far from airport and non helpful attitude
Pros: Car worked
Cons: 15-20 min from airport. When I returned it service indulged in how bad it could be. Took about 45 min to get to airport after drop off. Probably fine for off airport rentals but should not come up on IND search.
Budget
budget
Car rental reviews:
Okay (5.7, 3 reviews)
Car rental locations in Indianapolis:
9 locations
Budget
Locations in Indianapolis
11725 Pendleton Pike
+1 317 823 0863
2702 North Shadeland Avenue
+1 317 375 8038
33 North Capitol Avenue
+1 317 955 7579
3905 West 96th Street
+1 317 471 8041
4555 North Keystone Avenue
+1 317 547 7754
4809 West 38th Street
+1 317 298 4502
6390 West Turner Drive
317-248-4860
6463 East 82nd Street
+1 317 913 1879
7800 Col H Weir Cook Memorial
+1 317 260 5820
  • 6.0
  • 5.3
  • 6.0
  • 6.0
  • 5.3
Recent reviews
6.0 Okay
Oct 13 2015
Smelly car. Not cleaned properly. Needed exchange
Pros: Large car. Was able to exchange at a local office. Staff was polite.
Cons: Smelly car - cigarette smell was not properly removed . Not cleaned properly. Moldy coffee container was found in car.
2.0 Poor
Nov 19 2015
Cons: I book car 20 days in advance to make sure I have car but when I went to pick up car they didn't have car on spot so I told them to find somewhere else they refuse to do that .it was very inconvenience for me and my kids . I have to call cab to go around which cost me a lot .now u decide is that Wright thing to do
9.2 Excellent
Jul 2 2016
Pros: Ease of drop-off
Thrifty
enterprise
Car rental reviews:
Excellent (8.8, 2 reviews)
Car rental locations in Indianapolis:
3 locations
Thrifty
Locations in Indianapolis
2360 Distributors Dr
(317) 243-2282
7801 Col H Weir Cook Mem Dr
9700 Lakeshore Dr E Ste F
(317) 844-3773
Recent reviews
8.0 Good
Jul 23 2016
Excellent service
Pros: The staff at both locations was awesome. Pick-up and drop off were excellent. They were quick,efficient, and kind, offering water when we picked up the car on a super hot day. It was a great overall experience.
Cons: The car smelled like cigarettes, but covered up with a cleaning smell. The car only had 13, 000 miles on it, but it really lacked any pick-up. I guess that's what you can expect with an economy car. Overall it was a good experience and I would go with Enterprise again.
9.6 Excellent
Apr 11 2016
Pros: Ashley and Chelsey were personable and accommodating. Meeting my needs were their priority.
Cons: The car was not ready @ pickup, (even though my reservation was confirmed by a phone call tje day before) although it only took an additional 10 minutes to turn it around.
Dollar
alamo
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in Indianapolis:
2 locations
Dollar
Locations in Indianapolis
2360 Distributor Drive
(317) 227-0806
7801 Col H Weir Cook Mem Dr
Recent reviews
2.0 Poor
Jul 18 2016
Pros: the quoted rates were increased when I got to the Alamo check-out counter in Indianapolis..
NU Car
avis
Car rental locations in Indianapolis:
1 location
NU Car
Locations in Indianapolis
2160 S. Lynhurst Dr.
317-399-5247
69 travelers who rented a car in Indianapolis gave the car agency they used an average rating of 5.4

Car Rental Locations in Indianapolis

Indianapolis
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