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Our trip to Knoxville was great- no complaints. A/c cool— flight on time.

Trip back to FLL air was not working well. Plane dirty as well.

Smooth timely flight without incident.

As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do.

Crew friendly and professional

Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person

The staff was great

Seats were way to small for tall people with long legs...........

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

The wait

The screen didn’t change in time

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Crews were nice

Short flight and pilot was able to explain delay

Long delay due to many planes in front of us, no offer of water only drinks we have to pay for

Smooth timely flight without incident.

As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do.

Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

Even though the flight was delayed by more than 2 hours, we were able to make it home.

Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight.

I was seated next to a lady with a one year old child. In an effort to allow her to spread out and be more comfortable, I asked if I could move to one of the three empty seats together two rows up ( this was after all passengers had boarded and doors had shut.) I was tod there was a fifty dollar upgrade cost to sit there. So those seats remained empty the whole flight as I had a one year old to help entertain. I understand policy and upgrade costs ( those seats were not first or business class,) but once we were in flight I thought the attendants would use common sense and Cortes you which they did not. Very disappointed in there overall performance. They were neither friendly or courteous.

Overall best service I have ever had flying an airline. Frontier is the best!

Nothing

The flight was delayed three hours...

Great service from Frontier Airlines. I have flown many carriers and by far the best service I have ever had. Thanks Frontier!!

Didn’t like the fact that online check in didn’t work on the Delta app.di

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

Quick flight and very warm and welcoming staff. I enjoyed the entire flight! It was a very smooth flight and plenty of room!

Again, I didn't have any problems. I didn't receive any food or entertainment, my choice. Everyone was professional and pleasant.

Pilot communication with passengers

No food or drinks due to turbulence. No entertainment offered. You should have a N/A option for these questions.

Too little time allotted between an international flight to catch the domestic connection. If I had checked my bags I would not have made it through customs and security in time.

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.

This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

Crew, food and boarding.

Limited entertainment selection. Tight setting with minimal leg room.

Squished and smelly but good value overall and good crew

Quick and very smooth flight, amazing flight attendants.

Wish at least one drink/soda was free. Boarding line was so slow.

Cost of flight

Extra charges for everything! Couldn’t even get a cup of water.

Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

price was right

maybe a little cramped

Price

Timeliness

Low fare

Small seats no leg room

charging for luggage. In ability to give refund for paid for carry on not used. Flight was the cheapest when searching on line. Due to hidden cost The flight was expensive compared to others. Seats were very uncomfortable.

The flight was delayed 7 times and by 6 hours

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

Too little time allotted between an international flight to catch the domestic connection. If I had checked my bags I would not have made it through customs and security in time.

Good

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

The wait

The screen didn’t change in time

Crew, food and boarding.

Limited entertainment selection. Tight setting with minimal leg room.

Never made it to Chicago, rerouted through Washington DC.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there.

Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight.

Crew friendly and professional

Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person

Efficient and no-nonsense.

I only rated Food and Entertainment as Okay because I didn't have either... you need a "Not Applicable" choice.

Professional crew.