Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase.
Cons: "The flight was late with no explanation. The incoming equipment was at the gate in time."
Cons: "Sat on the ramp for an hour with no A/C, no water. Jaded crew. Not good overall."
Cons: "Plane was delayed 3 hours, then delayed 30 minutes more because a flight attendant went to the wrong terminal. AA offered food to us, but this was after I had purchased food from a restaurant in the terminal. Would have been nice to at least offer free WiFi on the flight."
Pros: "plane was completely full , but the seating seemed comfortable for the short flight ( 1 hour )."
Cons: "bags were a bit delayed in delivery to baggage claim."
Pros: "Very cool touchscreen players on the back of each seat."
Cons: "The lights were on 90% of the flight...a night flight."
Pros: "Good boarding and on time departure."
Cons: "1) Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move. 2) Very poor attitude of crew member when asked a question when she was serving drinks. She had a very unpleasant face, and her attitude was like she was not happy on what she was doing"
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Pros: "Nothing, okay the movie"
Cons: "Flight attendant in back rude from start to end for no reason."
Cons: "There were no TVs for each passenger especially for a 3+ hour long flight which was disappointing."
Cons: "Single seating on the left side of the plane has limited foot room due to the design of the plane at the floor, which is raised. Leg room is non existent as is headroom. The seat was very uncomfortable. Luckily this was only 1.5 hours flight time otherwise it would have been pure misery. Right side seating on the isle would be better for foot room but the other aforementioned issues exist."
Pros: "Staff was excellent. From check in to flight crew. On time and earlier arrival. Unexpected."
Cons: "Unable to bring some carryon. No coffee available on board."
Pros: "Crew was very kind and apologetic for delay."
Cons: "Delayed 2 hours and forced to deboard when I can drive in 3 hours."
Pros: "The flight attendants loaded the passengers on smoothly despite a mainly full flight. Service was impeccable and flight arrived early!"
Pros: "Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers."
Cons: "It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United."
Pros: "The boardong process was well organized and we arrived earlier than expected."
Cons: "No complaints"
Pros: "The flight to Indy was not full. The crew did a great job of spreading people out so that everyone would be more comfortable. Everything went smoothly and even landed early"
Pros: "Fast and effective. On time and crew was nice and helpful."
Cons: "No food, you had to buy food. All they have was pretzels and drinks. Seems like service airlines offer now are worse and prices are not any lower!!"
Pros: "Quick flight and very warm and welcoming staff. I enjoyed the entire flight! It was a very smooth flight and plenty of room!"
Cons: "Again, I didn't have any problems. I didn't receive any food or entertainment, my choice. Everyone was professional and pleasant."
Pros: "Shirt flight"
Cons: "Same issue with baggage on arrival no entertainment or food"
Cons: "What was suppose to be a 5 1/2 hr flight with a 45 min layover in Indianapolis turned out to be 13 hrs due to several aircraft maintenance issues including cracked cockpit window, flat tire, damaged cargo hold and an arragent crew. Supposed to land in Orlando at 6 pm arrived at midnight. Should have read Frontiers reviews before I booked on them, never again."
Pros: "Didn’t have any mechanical issues"
Cons: "Airline charges for everything, seats are uncomfortable, airlline won’t allow you to occupy exit row at any time without a $50 fee. Most airlines accomdate taller passengers."
Cons: "Great to have the inflight wifi, but couln't download the United app to use it until the flight was over!"
Cons: "If I had realized there was a $45 charge to carry on a bag, I would have paid the $20 extra for a more comfortable or direct flight, with a seat that reclines and room enough to open your laptop.. Will never fly Frontier again."
Cons: "same thing as above the entire experience was awful and I will never fly with this airline again.... this was my 4th round trip this year and I again will NEVER FLY FROUNTIER AGAIN!!!"
Cons: "I thought the flight attendant, could of been a little more helpful when a baby vomited and mom was trying to clean everything, they acted like it was the most horrible thing, they did bring her towels then left."
Cons: "I was NOT informed of the additional cost to the carry on luggage,,,I have never experienced that before in travel. It was a small bag that could literally pass for some women's handbag!!! Cost more to carry on than check in??? Also, on my flight to Ft Myers, there was a family with several young children (Twins under 4 yr, a 5 yr old and 7 yr old?). They were NOT seated together...not even the twins. Different rows for each member of the family...The flight attendants did NOT help, so as passengers, we moved around to accommodate the family's needs. One of the twins was quite upset and not feeling well, so the mother was holding her and the flight attendant stated that she was required to be seated in her own seat. On my flight back, the flight was sold out...I boarded the plane and realized someone was in my seat...I didn't not care, nor did I require any specialized seating. I informed the attendant and she did nothing until I asked her..."Where would you like me to sit" She shrugged her shoulders, so I asked the person in the seat to check her ticket and I would seat in her seat. The attendant verified that seat and said "Good" The gentleman in the seat beside me was traveling with a toddler, who during the trip needed a diaper change. Unfortunately, there were NO places to change her, NO suggestions from the attendants, so I got up so he could use my seat to lay her down and do what was necessary. After completing the task, NO attendant asked for his trash or came with a bag to dispose of the dirty diaper. Simple acts of kindness and using common sense would really be a benefit..."
Pros: "Cheap flight"
Cons: "Crew kept talking about people having heart attacks and that they would not want to help any passenger that was ever having a medical emergency."
Cons: "Lost my bag, 48 hours later it was delivered but after a long trip you would just like to have all your stuff in one place once your back home."
Pros: "Flight was on time"
Cons: "The plane had trash all over the floor and under the seats"
My flight got delayed, then to make it better I had to stay in Las Vegas for 12 HOURS
Pros: "The crew was very kind! The flight was fine."
Cons: "I would have liked to see a little more social distancing precautions taken. There were none. That’s just my personal feelings."
Pros: "I like the option to have a big seat up front without the cost of first class tickets."
Cons: "Our luggage didn’t even make it on the plane! My husband was there on a business trip and now doesn’t have any of his tools for work for the week. Spirit told him his luggage didn’t even get loaded on the flight."
Pros: "The crew was super rude and not helpful to any of the guests. There was nothing to like."
Cons: "The plane had not been cleaned and there was gum on the tray table and food in all the seats. The crew had people clean their own seats instead of helping them."
Pros: "The craft was clean and the staff friendly. I guess it is nice to have an airline where you decide what perks you want to pay for, but any first-timer booking on Spirit should check out all of the extra costs before reserving their flight. It isn't the great deal it appears to be unless you are a Florida commuter."
Cons: "For a flight during a worldwide pandemic, it was terribly crowded. By the end of the 2 hour flight, my back and legs were aching from the inability to move in the small, closely packed seats. Sanitizer wasn't passed out, and it would have been appreciated."
Pros: "The crew was very nice! No complaints there. I preferred for the seat next to me be empty considering all that's going on, but overall it was a nice flight. Thank You SPIRIT!!!"
Pros: "Children were split when random seating was given. I didn’t choose my seats because I thought they would be sat with someone in our party but we were in complete different rows and seats. The crew found a whole row for us but had to pay $60 for them to do so."
Cons: "Seat children with parents or older siblings."
Pros: "Nothing at all!"
Cons: "Stop charging for a carry on bag to get over on your customers!"
Cons: "Everything, filthy plane, flight delayed three hours because mechanical issues. I deplaned and switched airlines due to safety concerns."
Pros: "the flight was good very fast"
Cons: "the flight was good, but the space inside the plane is very small, they charge you to breathe, water, luggage. even the wallet is charged as a personal item, to travel with a baby Spirit is NOT an option. The uncomfortable seats in that must improve a lot. Cheap tickets but you pay for everything."