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I liked that the flight was only $38.

Didn't like having to pay extra for a bag (not a huge deal though since the flight was so cheap). Return flight was delayed 2 hours. Tray tables are way too small.

It was ok. Basic Airlines without alot of extras. Seats were ok. Staff was ok. I wasn't expecting much but a safe trip so I got what I paid for. Overall just a basic good experience.

Charging for bags. But most arilines are doing this, so it was expected. I still put it in the dislike category though,

They messed up boarding which delayed us. Used the same ramp for two planes and let the other plane go before us. Absolutely pouring down rain made us walk down outdoor ramp then show boarding passes again and walk to plane. Everyone wAs soaking wet. I had two babies. Then we set on runway for over an hour. Super terrible service.

It was a short and direct flight. That was what I was looking for and got. The only delay was back up in Indianapolis do to fog.

the trip was very smooth

I somehow made it to IND

Everything. I had to be transported by an old unsafe looking bus to a separate terminal and had to climb up and down emergency stairs (not handicap friendly), also I have 2 roller bags I carry on to every flight I have ever taken without issue and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Seats are extremely uncomfortable. I was hurting even if my flight was only 3 hours. I was dreading the return flight. Seats don't lean back either.

Safe flight

Forty dollar charge for my carry on bag Just water to drink without cost I will avoid you in the future

Everyone was very accommodating! Thank You.

It didnt crash

Flight cancelled - again - and due to mechcanical issues

Nice specious plane but seat backs were concave and offered no support

Seats

Fine. Wish my earlier one wasn't so delayed.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

The on time service.

Paying for snacks and seats

Not a good flight time. Extra fees