Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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7.5 "Good service."8.8 "88% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
7.2 "High value."10.0 "100% were
happy with the price of the breakfast ." -
6.9 "Average amenities."6.9 "69% thought the
building was acceptable ." -
6.5 "Breakfast is mediocre."
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5.9 "Location is acceptable."5.0 "
Reasonably accessible by car , said 50%." -
3.7 "Not very comfortable."4.5 "55% didn't like the
uncomfortable beds ." -
3.6 "Rooms are not good."4.2 "58% said
rooms were dirty ." 4.5 "55% didn't like theuncomfortable beds ." 0.9 "91% thought they werepoorly maintained ." 2.3 "77%complained about the bathroom ." 1.4 "86% foundproblems with the furniture ." -
0.6 "Horrible vibe."
Overall Rating
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7.5 "Good service."8.5 "85% found the
staff to be very friendly ." -
3.5 "Rooms are not good."
Overall Rating
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6.9 "Average value."
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3.6 "Rooms are not good."
Overall Rating
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3.1 "Awful rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
The customer service was great, and was very helpful. It felt like I was at home, and was very comfortable. No it was 10 out of 10.
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1.0review from
the staff were wonderful during our whole dreadful experience with no hot water, no air conditioning, and no power. rooms were not cleaned properly, we had no power, no air, and no hot water for over 7 hours. and the main manager didn't call her staff back when emergency was happening, , she was terrible.
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1.0review from
Nothing It was too pricey for being next to a truck stop and an exotic dancer club.
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5.0review from
the front desk had excellent customer service skills. She was very pleasant in helping me. The smell of mildew was almost suffocation when I turned on the AC. I would've went without it, except I stayed in July. The bottoms of the curtain liners that hung just above the AC were lined in mold.
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10.0review from
Breakfast was great!!
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7.0review from
This guest did not leave comments about this hotel.
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5.0review from
Cheap Too many truckers in area. Bad location
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1.0review from
Nothing Not a good experience
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10.0review from
This guest did not leave comments about this hotel.
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2.0review from
Apologized and said will refund money. We arrived, husband went to check in. Watched him shake head. He got in the car. Asked what's wrong. Said 'Put on 2nd floor with no elevator. I'm disabled. But was nice enough to refunded money. Haven't seen charged-back yet!
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6.0review from
This guest did not leave comments about this hotel.
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9.0review from
The staff is very friendly, the rooms are spacious & the complimentary breakfast was very nice.
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2.0review from
Lucky that we stayed in this joint only a night. So bad that we would have cross over the street to book another hotel. Every thing is dirty in this place. No wonder that if we booked it locally we could have saved another * bucks. We made a mistake to book it with this online travel website. Will be the last time we use this online travel website to book a hotel.
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2.0review from
Room full of BUGS do not stay here room ver dated next strip club.
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8.0review from
The rooms were really nice, they have remodled the whole place and it looks amazing I must add. This place is great. The hotel is close to everything it is only 7 mins away from the airport and 10 mins away from downtown, I would really recommend this place.
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2.0review from
when i arrived i was told that my room was booked for 2 people instead of 3. i then was told it did not matter that my conf# said it was booked for 3 i only paid for 2 people with 1 bed. i was also charged to get a fold away and was told ''i do not care who pays as long as i get my money''. the room was dirty and was a smoking room which we did not request. i was very upset and would like a return call noting that this was at least heard.
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10.0review from
The customer service was great, and was very helpful. It felt like I was at home, and was very comfortable. No it was 10 out of 10.
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10.0review from
Breakfast was great!!
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
The staff is very friendly, the rooms are spacious & the complimentary breakfast was very nice.
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8.0review from
The rooms were really nice, they have remodled the whole place and it looks amazing I must add. This place is great. The hotel is close to everything it is only 7 mins away from the airport and 10 mins away from downtown, I would really recommend this place.
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1.0review from
the staff were wonderful during our whole dreadful experience with no hot water, no air conditioning, and no power. rooms were not cleaned properly, we had no power, no air, and no hot water for over 7 hours. and the main manager didn't call her staff back when emergency was happening, , she was terrible.
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1.0review from
Nothing It was too pricey for being next to a truck stop and an exotic dancer club.
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5.0review from
the front desk had excellent customer service skills. She was very pleasant in helping me. The smell of mildew was almost suffocation when I turned on the AC. I would've went without it, except I stayed in July. The bottoms of the curtain liners that hung just above the AC were lined in mold.
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5.0review from
Cheap Too many truckers in area. Bad location
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1.0review from
Nothing Not a good experience
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2.0review from
Apologized and said will refund money. We arrived, husband went to check in. Watched him shake head. He got in the car. Asked what's wrong. Said 'Put on 2nd floor with no elevator. I'm disabled. But was nice enough to refunded money. Haven't seen charged-back yet!
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6.0review from
This guest did not leave comments about this hotel.
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2.0review from
Lucky that we stayed in this joint only a night. So bad that we would have cross over the street to book another hotel. Every thing is dirty in this place. No wonder that if we booked it locally we could have saved another * bucks. We made a mistake to book it with this online travel website. Will be the last time we use this online travel website to book a hotel.
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2.0review from
Room full of BUGS do not stay here room ver dated next strip club.
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2.0review from
when i arrived i was told that my room was booked for 2 people instead of 3. i then was told it did not matter that my conf# said it was booked for 3 i only paid for 2 people with 1 bed. i was also charged to get a fold away and was told ''i do not care who pays as long as i get my money''. the room was dirty and was a smoking room which we did not request. i was very upset and would like a return call noting that this was at least heard.
