Cons: The interior was look old and worn. It's a tired plane, with no proper clean up or maintenance in between flights.
Aug 11, 2016
2 hours late and cramped
Pros: We got there.
Cons: Late departure, charged for baggage, cramped seating.
Aug 02, 2016
Pros: Actually getting to Bali
Cons: 30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!
Jul 30, 2016
Worst low cost airline
Cons: AirAsia is a joke. first off there never on time. My plane left 2.5 hours late. on top of that they give you NO free anything. They charge for coke, water any drinks & snacks. Oh and your baggage has to be really light. I was charged $275 to check 2 bags. Absolutely absurd. Oh and to top that off, I've never been on a plane with smaller seats. AVOID THIS AIRLINE!!!
Jul 14, 2016
Pros: Arrived ar destination safely
Cons: Delayed for 3+ hours. Poor passenger management.
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