Cons (-) Way too expensive for the tiny single bed in a small room with a half broken tv.
4 stars
Best Western Inverness Palace Hotel & Spa
8 Ness Walk, Inverness, IV3 5NG, United Kingdom
Inverness, United Kingdom
See location+44 146 322 3243Photos of Best Western Inverness Palace Hotel & Spa
Overview
Best Western Inverness Palace Hotel & Spa offers guests elegant lodgings directly opposite the awe-inspiring Inverness Castle in this exciting Scottish city. Its rooms, location, and amenities make this hotel a wonderful option for business travelers, couples on a romantic getaway, and family vacations alike.
Located in the heart of scenic Inverness in northern Scotland, Best Western Inverness Palace Hotel & Spa is less than 10 miles from Inverness Airport and close to many popular attractions. Guests staying here will enjoy proximity to Inverness Museum and Art Gallery, Aigas Golf Course, Loch Ness, and Kilravock Castle.
Accommodations are boutique-style and designed to meet the needs of different types of travelers. Guests may choose Classic Single Rooms with one single bed, River View Double Rooms with one large bed, or Family Rooms with two double beds or one double and one single bed. All rooms are equipped with free Wi-Fi, private bathrooms, flat-screen TVs, and sitting areas.
Each morning, guests can enjoy a delectable continental breakfast service, complete with vegan and gluten-free options. Eight on the River, the hotel’s onsite restaurant, serves a tasty array of classic Scottish fare throughout the day and has a bar.
In terms of services and amenities, Best Western Inverness Palace Hotel & Spa has much to boast. Guests can unwind at the spa, indoor pool, sauna, and fitness center. Pets are allowed on request, and there is a business center and meeting rooms. For added convenience, laundry and dry-cleaning facilities are available.
Latest deals for Best Western Inverness Palace Hotel & Spa
Amenities at Best Western Inverness Palace Hotel & Spa
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
General
- River view
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Swimming pool toys
- Pool cover
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Fitness
- Fitness center
Reviews of Best Western Inverness Palace Hotel & Spa
8.3
Very good
2967 verified ratings
Wonderful
1422
Very good
528
Good
428
Okay
196
Fair
194
Mediocre
98
Poor
101
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location by the River Ness and the variety of amenities, including a spa and swimming pool. However, there were notable concerns regarding service quality and cleanliness, with some guests reporting issues with the reception staff and the state of the rooms. Breakfast options also received mixed reviews, with some finding it lacking in quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
2116 reviews
9.2 out of 10
17 reviews
8 out of 10
2 reviews
7.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's spa facilities like?
The hotel offers a lovely swim, jacuzzi, sauna, and a spa, providing a relaxing experience for guests.
How is the hotel's breakfast service?
The hotel provides a delectable continental breakfast service with vegan and gluten-free options, although some guests have mentioned occasional issues with cold and overcooked buffet food.
Is parking readily available at the hotel?
While the hotel offers parking, some guests have experienced occasional challenges with parking availability, so it's advisable to check in advance.
What can guests expect from the hotel's staff?
Guests can anticipate friendly and attentive staff, with some guests highlighting exceptional service and care, while others have mentioned slow service during breakfast.
How are the hotel's rooms and cleanliness?
The hotel offers beautiful and comfortable rooms, although some guests have mentioned issues with room size, temperature, and breakfast service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Check Spa Availability
If you plan to use the spa facilities, it's advisable to check availability in advance as some guests found the spa area to be small and the jacuzzi constantly occupied.
Consider Parking Alternatives
Parking can be a challenge, so it might be worth considering nearby parking options if the hotel's parking is full.
Explore Nearby Attractions
Take advantage of the hotel's central location by exploring the nearby attractions such as Inverness Castle, Inverness Museum and Art Gallery, and the Inverness Cathedral, all within walking distance.
Be Mindful of Room Selection
Some guests found the rooms to be dated and stuffy, while others praised the newly refurbished rooms. It may be beneficial to inquire about the room's condition before booking.
Inquire About Accessibility
If you have mobility concerns, it's advisable to inquire about accessibility, as some guests found the hotel not well-equipped for certain mobility devices.
Plan for Breakfast
If you have early morning plans, note that breakfast is not included in all room rates, so it's best to check the breakfast options and plan accordingly.
Consider Alternative Gym Facilities
If you're keen on using the gym, be aware that some guests found the equipment to be old and in need of refurbishment. It might be worth considering alternative fitness options.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, so it may be helpful to request a quiet room if you are sensitive to noise.
Communicate Special Occasions
If you're celebrating a special occasion, it's advisable to communicate this to the hotel in advance to ensure a personalized experience, as some guests were disappointed with the lack of acknowledgment for special occasions.
Location
8 Ness Walk, Inverness, IV3 5NG
What's nearby
- Inverness Castle170 yd
- Inverness Museum and Art Gallery204 yd
- Inverness Cathedral205 yd
- Inverness City Centre205 yd
- Eden Court Theatre421 yd
- Inverness Railway Station0.3 mi
- Eastgate Shopping Centre0.3 mi
- Kingsmills Park0.5 mi
- Bught Park0.7 mi
- Grant Street Park0.8 mi
- Floral Hall1 mi
- Ship Space1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Inverness Palace Hotel & Spa
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $414 |
Average price (weekend night) | $357 |
When to book a room at Best Western Inverness Palace Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Inverness Palace Hotel & Spa
FAQs when booking at Best Western Inverness Palace Hotel & Spa
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in InvernessMost recommended
See most recommended stays in InvernessGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Inverness |
Distance to airport | 8.1 mi |
Everything you need to know for your stay in Inverness
Complete your trip
Popular destinations