Guest reviews of pentahotel Inverness
Overall Rating
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8.8
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8.5
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8.3
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7.8
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7.7
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7.2
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.7review from
The free intent was the only plus. Oh, and the cute little shampoo and soap that is provided. The location was awful. There's a "gentleman's club" three doors down and in the evening the hotel bar was full of creepy men waiting for the club to open. The bar plays club music at night and you could hear and feel it in our first floor room. There were drunk people outside in the early morning yelling and screaming and could be heard at all hours. The room was sparse with a worn out single couch and bedding that was flat with no cushion. The bed was low and kind of annoying to get in and out of. There were broken parts of the tempered glass bathroom walls and the shower was leaky so the water pressure was low. There was no carpet in the room but the carpet in the hall and stairway smelled awful like smoke and who knows what else. The lounge downstairs looked like a strip club atmosphere, too, and the drinks were way over priced. Breakfast was expensive, too so we just walked down the street to get a good breakfast at Rendezvous Cafe for a fraction of what the hotel was charging. This was our last leg in our trip and we were too tired to try and get a room somewhere else, abs since we didn't spend much time in the room anyway we just stayed. I wouldn't recommend this place to anyone.
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8.8review from
Staff was friendly and very accommodating. The breakfast was very good There was no car park, so when arriving we had to carry bags 4 blocks. The reception is part of the bar so you are greeted with loud throbbing music. The hot water in the shower varied so you had to be ready to move when the blast of pure hot water came through
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6.8review from
Had disabled access room - huge!
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7.2review from
Check in process, excellent staff on Sunday night. Room was spotless, comfortable bed and good working area.
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5.7review from
polite knowlegdeable staff in hotel
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5.7review from
Location perfect for us as we had no car so shopping was so easy. The fact that there was no real acknowledgement of the extreme inconvenience of having no water from late evening to breakfast time. We could have made a big fuss but we are not that type, but if I had handled that situation I would have handled it so differently.
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4.0review from
Nothing really very basic room not welcoming laminate floor made it cold. Last occupier left shower jel hanging in bathroom shower and was still there when we arrived shower room very tired could have done with refurb. as above
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4.7review from
Central location. Staff not aware of wifi charges. No water at night or morning of our stay.
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7.3review from
High standard of cleanliness, enthusiasm of staff, quick restaurant service, convenient location.
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6.4review from
Location & cleanliness Poor reception staff on arrival
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5.0review from
I liked the central location easy to find from train station very smart inside Food prices way over the top £10 for a £5 breakfast
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7.2review from
Quality hotel at an affordable price! None.
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6.8review from
Had disabled access room - huge!
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7.2review from
Check in process, excellent staff on Sunday night. Room was spotless, comfortable bed and good working area.
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7.3review from
High standard of cleanliness, enthusiasm of staff, quick restaurant service, convenient location.
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7.2review from
Quality hotel at an affordable price! None.
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3.7review from
The free intent was the only plus. Oh, and the cute little shampoo and soap that is provided. The location was awful. There's a "gentleman's club" three doors down and in the evening the hotel bar was full of creepy men waiting for the club to open. The bar plays club music at night and you could hear and feel it in our first floor room. There were drunk people outside in the early morning yelling and screaming and could be heard at all hours. The room was sparse with a worn out single couch and bedding that was flat with no cushion. The bed was low and kind of annoying to get in and out of. There were broken parts of the tempered glass bathroom walls and the shower was leaky so the water pressure was low. There was no carpet in the room but the carpet in the hall and stairway smelled awful like smoke and who knows what else. The lounge downstairs looked like a strip club atmosphere, too, and the drinks were way over priced. Breakfast was expensive, too so we just walked down the street to get a good breakfast at Rendezvous Cafe for a fraction of what the hotel was charging. This was our last leg in our trip and we were too tired to try and get a room somewhere else, abs since we didn't spend much time in the room anyway we just stayed. I wouldn't recommend this place to anyone.
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5.7review from
polite knowlegdeable staff in hotel
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5.7review from
Location perfect for us as we had no car so shopping was so easy. The fact that there was no real acknowledgement of the extreme inconvenience of having no water from late evening to breakfast time. We could have made a big fuss but we are not that type, but if I had handled that situation I would have handled it so differently.
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4.0review from
Nothing really very basic room not welcoming laminate floor made it cold. Last occupier left shower jel hanging in bathroom shower and was still there when we arrived shower room very tired could have done with refurb. as above
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4.7review from
Central location. Staff not aware of wifi charges. No water at night or morning of our stay.
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6.4review from
Location & cleanliness Poor reception staff on arrival
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5.0review from
I liked the central location easy to find from train station very smart inside Food prices way over the top £10 for a £5 breakfast
