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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
The hotel's central location within the old city, close to many restaurants, bars, and major sights, was praised by many guests. It offers easy access to the lively area and is within walking distance of the lake and city center.
While the breakfast was generally praised for being fresh and tasty, some guests suggested that it could have more variety, such as including homemade pies, given the area's tradition. However, the overall quality and service were highly appreciated.
Guests highlighted the hotel's beautiful interior design, combining modern renovations with traditional architecture. The rooms were described as uniquely designed, elegant, and spotlessly clean, contributing to a special and cozy atmosphere.
Many guests commended the staff for their exceptional friendliness, kindness, and helpfulness. Specific staff members were mentioned for their outstanding service, creating a homely feeling and attending to every detail.
While the hotel does offer parking, some guests found it tricky to find a spot inside the hotel or at the outskirts of the castle. It's advisable to plan for potential parking challenges in advance.
The hotel's proximity to various attractions, including Ioannina Castle, the Byzantine Museum, and the Fetiche Mosque, makes it an ideal base for exploring the area. Guests appreciated the picturesque surroundings and the ease of access to key points of interest.
Despite its central location, the hotel was described as quiet and peaceful, offering a tranquil retreat within the old city. This serene ambiance was highlighted as a significant advantage by several guests.
The hotel's staff, including the owner and receptionists, were praised for their exceptional dedication to guests, providing personalized and attentive service. Engaging with the staff for recommendations and assistance was recommended for a more enriching experience.
Families should consider room options carefully, as some guests found the family room suitable for two people, while others found the kitchenette and bed arrangements in certain suites to be different from their expectations.