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everything. could not fault the location .staff ,comfort.excellent, no
A well modernised traditional island hotel, no rush, good attentive service, no hovering staff over eager to sell more tea. Too many steps & stairs for the very elderly & infirm, but plenty of help for them & lots of time for them to do things for themselves. (one Gent 85, one Lady 93)
i liked the fact that the staff and atmosphere made my stay pleasant and suitable to mmt requirements
Very comfortable room with decent quality food on offer Confusion over communication of the time for breakfast - reception mentioned 8.am and in the morning another representative indicated 8.30am start. However we were fed in time to get to an appointment on the island
Friendly staff, comfortable room, good food.
The hotel is spotlessly clean, ran by a great couple who do everything they can to make your stay an enjoyable one.
Beautifilly appointed room, with delightful views. very helpful reception staff.good seating areas in hotel for guests, lovely walled garden
The casual atmosphere and the friendliness of staff. The high standard of meals although I think there could have been a greater number of choices on menu.
All very enjoyable - food excellent service excellent Beds very soft and noisy
Very friendly staff. Excellent welcome on arrival. Very good food in restaurant for dinner & well cooked breakfast with plenty of choices. Coffee at breakfast was not very warm.
Loved that I was able to schedule a last minute spa treatment! The shuttle to and from the pier is very very helpful. The staff were great - very accommodating. The pool and spa that come with the hotel stay are perfect! Only one stressed bar tender made ordering drinks a bit difficult, but the rest of the staff were great!
The internet was neary nonexistant.they had no record of our reservation. It was resolved however but wanted to charge more for the room they had to give us.
Friendliness of staff, menu and quality of food, cleanliness and opportunity to sit In the kept. grounds of the hotel which were immaculately
the friendliness of the staff n/a
Shower did not work at all, very small room for the price. Not happy with the breakfast
Good location, Clean, friendly owners, Good breakfast choices. No private facilities in our room.
Good hospitality, comfortable room, a nice breakfast in a room with a fine view of the harbour. This was a friendly establishment where we couldn't find any reason to complain.
A beautiful view to the sea from the lounge; the full Scottish breakfast was freshly and carefully prepared. There should be some more written advice about the ins and outs of technical devices (heating, internet), sometimes differing from continental standards.
Beautiful views, great breakfast, very convenient location.
I felt very relaxed and comfortable as hotel was very homely with a very warm welcome. Will definitely stay again! The food was first class with more than plenty to eat. No.
the view! the 'intimate' nature of breakfast dining......but not a serious problem!
The stunning views from our room and the fresh kippers for breakfast Nothing - great value for money
The owner welcomed me at the door and made me feel very comfortable about staying in their Guest House. The bedroom was large and had new sheets and fluffy towels with shampoo and shower gel dispensers.The shower was a good size, and the tea making facilities were welcome. The breakfast choices suited all tastes and were cooked to order by an excellent chef.