Services and conveniences
Accessibility and suitability
Dining
Basics
Parking and transportation
Laundry
Media and entertainment
Bathroom
Things to do
General
Health and safety
Family friendly
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is centrally located, close to shops, public transport, and entertainment places. However, some guests have mentioned that the area can be noisy, especially in the evening.
How is the cleanliness of the hotel rooms?
Several guests have reported issues with cleanliness, including dirty beds, smelly toilets, and the presence of bugs. It's important to note that some guests have had positive experiences with clean rooms and helpful staff.
What are the common concerns about the hotel's rooms?
Guests have expressed concerns about the small room size, dirty beds, broken facilities, and the presence of insects and bedbugs. Additionally, some guests have mentioned that the hotel does not match the pictures shown online.
How is the hotel's customer service?
While some guests have praised the helpful and kind staff, others have reported negative experiences, including unhelpful and unresponsive receptionists, as well as communication challenges due to language barriers.
What practical information should I know about the hotel's amenities?
The hotel offers amenities such as a restaurant, bar/lounge, and shuttle service. However, guests have reported issues with the elevator, broken facilities, and a lack of cleanliness. It's advisable to confirm the availability of amenities and room conditions before booking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Noise Levels
Some guests mentioned that the hotel is located in a noisy area, especially at night. If you are a light sleeper, it may be worth considering this aspect before booking.
Check Room Cleanliness
Several guests reported issues with cleanliness, including dirty bed sheets and a strong smell in the rooms. It's advisable to check the room thoroughly upon arrival and request a change if necessary.
Verify Room Facilities
Some guests experienced non-functional amenities such as air conditioning, TV, and side table drawers. It's recommended to ensure all room facilities are in working condition upon check-in.
Be Mindful of Surrounding Bars
The hotel's proximity to bars and pubs may result in loud music and disturbances, particularly at night. Guests sensitive to noise should take this into account.
Confirm Room Size
Several guests mentioned that the rooms were smaller than expected. If space is a priority, it's advisable to verify the room size before booking.
Address Hygiene Concerns
Multiple guests reported cleanliness issues, including bugs, unclean toilets, and dirty bed linens. It's important to communicate any hygiene concerns with the staff and seek resolution promptly.
Evaluate Staff Communication
Some guests experienced challenges with staff communication, particularly related to English proficiency. It may be helpful to set expectations accordingly and communicate clearly with the staff.
Check for Malodorous Rooms
Several guests complained about unpleasant odors in the rooms, including cigarette smells and general uncleanliness. Prioritize inspecting the room for any such odors upon arrival.
Consider Alternative Accommodations
Due to the recurring issues with cleanliness, functionality, and noise, it may be prudent to explore alternative accommodation options in the vicinity before finalizing a booking.
Seek Clarification on Room Type
Some guests reported discrepancies between the booked room type and the actual room provided. It's advisable to confirm the details of the reserved room upon arrival to avoid any misunderstandings.
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Promise Hotel is located at Huseyinaga Mahallesi Topcekenler Sokak, 10 in Beyoglu, 0.4 miles from the center of Istanbul. Taksim Square is the closest landmark to Promise Hotel.
Check-in time is 1:00 PM and check-out time is 12:00 PM at Promise Hotel.
Yes, Promise Hotel offers free Wi-Fi.
Promise Hotel is 19.8 miles from Istanbul Sabiha Gokcen. Promise Hotel is 20.6 miles from Istanbul.
KAYAK scours the web for all room deals available at Promise Hotel in Istanbul and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Promise Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Promise Hotel.
Value for money | 3.6 |
---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Istanbul Sabiha Gokcen |
Distance to airport | 19.7 mi |