Hotel Ruiseñor Itagui
Photos of Hotel Ruiseñor Itagui
Overview
Amenities at Hotel Ruiseñor Itagui
- Bar/Lounge
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Toothbrush
- Public bath
- Bathrobe
- Private bathroom
General
- Window
- Family rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Currency exchange on-site
- Tour desk
- Key access
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Adapted bath
- No smoking
- Lowered sink
- Upper floors accessible by stairs
- Private entrance
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- DVD player
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Grocery deliveries
- Minibar
- Bar/Lounge
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Hotel Ruiseñor Itagui
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The front desk is helpful and friendly, and the service staff are attentive to guests' needs.
Are the rooms well-maintained and clean?
The rooms are clean and comfortable, providing the basics needed for a pleasant stay.
Is there hot water available at the hotel?
Unfortunately, there have been reports of no hot water available at the hotel.
What are the dining options at the hotel?
The hotel offers complimentary breakfast and a bar/lounge for guests to enjoy.
Is there an elevator in the hotel?
The property does not have an elevator, so guests should be prepared for stairs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests mentioned that the property has no elevator, so if you have mobility concerns, it's advisable to request a room on a lower floor.
Check for Hot Water
Several guests reported issues with hot water. It's recommended to confirm this with the hotel before booking, especially if hot water is essential for your stay.
Be Mindful of Customer Service
While some guests praised the customer service, others mentioned it was not friendly. It's important to be mindful of this aspect when planning your stay.
Verify Room Allocation
Double-check your room allocation upon arrival, especially if you have reserved for multiple guests. Some guests reported issues with room allocation not matching their reservation.
Plan for Breakfast
While the front desk was praised for being helpful and friendly, some guests mentioned that the breakfast waiters need to be trained to be more friendly and service-oriented. It's good to be prepared for this when dining at the hotel.
Bring Toiletries
A few guests reported a lack of toiletries, so it might be a good idea to bring your own to ensure you have everything you need during your stay.
Confirm Check-Out Times
The check-out time is before 1:30 PM, but some guests felt unwelcome and pressured to leave. It's advisable to confirm check-out procedures to avoid feeling rushed.
Inquire About Services
If you have specific service needs, it's recommended to inquire in advance, as some guests mentioned that services were not friendly.
Be Prepared for Basic Amenities
While the rooms were reported to be clean and equipped with the basics, some guests mentioned a lack of towels and other essentials. It's good to be prepared for this possibility.
Enjoy the City View
The hotel offers city views, which can enhance your stay. Consider requesting a room with a city view for a more enjoyable experience.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Ruiseñor Itagui
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $30 |
Average price (weekend night) | $29 |
When to book a room at Hotel Ruiseñor Itagui
KAYAK's top tips for your stay at Hotel Ruiseñor Itagui
FAQs when booking at Hotel Ruiseñor Itagui
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Value for money | 7.9 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Medellín Enrique Olaya |
Distance to airport | 3.6 mi |