Eurostars Reina Felicia

Best Room

unfortunately parents should not leave children alone in one room - we had noise until 3 AM and the Hotel Management should not give rooms to children alone - children (under 15) should always be accompagned by one of the parents..

Modern hotel. Rooms very comfortable, spacious and clean. Good overnight stopping point. Not near enough to village centre. Cleanliness in public area poor i.e. ants on the floor and flies everywhere.

Quieter location out of town. The hotel controlled the airconditioning and there was none in our very hot room until we complained. No atmosphere in this hotel Very modern but very bright/light first thing in the morning. we had to cover the windows with black plastic to stop the early morning light waking us.

The rooms were a decent size and were kept impeccable. 1- its proximity from the city centre on the website is misleading. 2- The taxi service they contacted for us ripped us off (8euro instead o 4). 3- The rooms, although modern with clean lines are not functional. No hairdryer, no kettle, no mirror for make up and no space to put your toiletries.

The rooms are quite spatious and well decorated We booked this hotel while travelling through the Pirineos and chose it because of the inner and outer pools: the inner pool was closed and will be for some time as we were told, the outer is like a large tank in a basement (shadow almost all afternoon). When pools are not working we shoud know it when consulting bookings.

The restaurant was good and reasonably priced. We had a suite with the upstairs loft bedroom and the ac did not work and we suffocated as it was extremely hot on the longest day of the year after the building sat in the sun. Front desk would not answer the phone, after getting dressed and going down there, found her on the phone with her boyfriend ("ok sweetheart, i'll talk to you later, I love you").