Pros (+) Outstanding staff. Rare to receive “we want your business and will work for it -happily “ feeling. Property was clean, updated, rooms were large. Overall one of the best.
Cons (-) What’s not to like?
2 stars
Holiday Inn Express & Suites Jacksonville
1923 South Jackson Street, Jacksonville, TX 75766, United States
Jacksonville, TX
See location+1 903 589 8900Photos of Holiday Inn Express & Suites Jacksonville
Overview
Stay Smart at This Hotel's Facility in Jacksonville, TexasHotel-seekers passing through the rolling hills of East Texas opt for the Holiday Inn Express Hotel & Suites Jacksonville. The hotel's thoughtful location in Jacksonville, Texas offers professionals and vacationers convenience and comfort. We're only one mile from downtown and within a short drive of Rusk, Tyler, Henderson and Palestine, Texas.Touted as the "Tomato Capital of the World," it's not surprising that Jacksonville offers our hotel's patrons easy access to businesses like Texas Basket Company and Jacksonville Best Tomato Company. Other corporate destinations include Modine, Christus Mother Frances Hospital and UT East Texas Medical Center. Our hotel's event room, suitable for up to 32 people, is perfect for meeting with clients in the Jacksonville, Texas area.Hotel guests can easily enjoy a day on the greens at nearby Rolling Hills Golf Course or an afternoon at Nichols Green Park, which offers tennis, disc golf, nature trails, picnic areas and more. Annual events like Tomato Fest and Tops in Texas Rodeo are great opportunities for family fun, too.While visiting with us, you'll enjoy access to our Fitness Center and Indoor Pool. With amenities that promise a hassle-free stay; from the fast and free Wi-Fi access and a Business Center to the complimentary, easy breakfast, this hotel is certainly the place to "Stay Smart" in Jacksonville!
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Amenities at Holiday Inn Express & Suites Jacksonville
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Jacksonville
7.6
Good
291 verified ratings
Wonderful
167
Very good
38
Good
26
Okay
14
Fair
14
Mediocre
7
Poor
25
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the comfort of the beds, with many highlighting the outstanding staff and breakfast options. However, there were significant complaints regarding customer service, particularly during check-in and overall responsiveness.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.5 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Holiday Inn Express & Suites Jacksonville?
The complimentary breakfast at Holiday Inn Express & Suites Jacksonville offers a variety of food, including hot and cold items that are well-maintained and served in a clean area.
Is the staff at Holiday Inn Express & Suites Jacksonville friendly and accommodating?
Yes, the staff at Holiday Inn Express & Suites Jacksonville is known for being super friendly, helpful, and accommodating, providing a pleasant and welcoming atmosphere for guests.
How are the beds at Holiday Inn Express & Suites Jacksonville?
The beds at Holiday Inn Express & Suites Jacksonville are very comfortable, providing a relaxing and restful experience for guests.
What are the cleanliness standards like at Holiday Inn Express & Suites Jacksonville?
Holiday Inn Express & Suites Jacksonville maintains high cleanliness standards, with clean rooms, well-maintained interior spaces, and a focus on hygiene and sanitation.
Is there any practical information about the best time to visit Holiday Inn Express & Suites Jacksonville?
The high season at Holiday Inn Express & Suites Jacksonville is in May, offering a great time to plan a visit for an enjoyable experience. However, it's advisable to be aware of the average age of the group during the stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Quiet Room
Some guests recommended requesting a room on the quiet side of the hotel to avoid disturbances, especially during sensitive times like funerals.
Consider Nearby Attractions
Take advantage of the hotel's proximity to attractions like Nichols Green Park, Bolton Park, Tomato Bowl Stadium, and Love's Lookout Park for leisure and entertainment.
Check Room Amenities
Ensure that the room's amenities, such as the thermostat and bathroom fixtures, are in good working condition to avoid discomfort during the stay.
Be Mindful of Security Policies
Some guests expressed concerns about the hotel's policy of collecting private information, so it's advisable to clarify this with the staff before booking.
Verify Special Requests
If specific amenities like a bathtub or a lower floor room are essential, it's recommended to confirm these requests with the hotel in advance to ensure a comfortable stay.
Explore Breakfast Options
While some guests found the breakfast satisfactory, others suggested more variety, so it's worth checking the breakfast offerings to manage expectations.
Utilize the Fitness Center and Pool
Guests appreciated the fitness room and pool, making them worthwhile amenities to take advantage of during the stay.
Consider Parking Space
As the parking lot was mentioned as slightly small, it's advisable to consider this when planning for parking, especially during peak seasons.
Engage with Friendly Staff
Many guests praised the friendly and helpful staff, so engaging with them for local recommendations and assistance could enhance the overall experience.
Check for Seasonal Rates
Considering the high season in May and the low season in January, it's beneficial to plan the visit accordingly to avoid potential crowds or limited availability.
Location
1923 South Jackson Street, Jacksonville, TX 75766
What's nearby
- Nichols Green Park0.4 mi
- Bolton Park1.6 mi
- Tomato Bowl Stadium2 mi
- Love's Lookout Park6.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Jacksonville
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $102 |
Average price (weekend night) | $109 |
When to book a room at Holiday Inn Express & Suites Jacksonville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Jacksonville
FAQs when booking at Holiday Inn Express & Suites Jacksonville
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in JacksonvilleGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Tyler Pounds Field |
Distance to airport | 29.9 mi |
Everything you need to know for your stay in Jacksonville
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