Legreen Suite Tondano

The hotel's customer service is known for its fast response and friendliness, as mentioned by several guests in their reviews.

Guests have mentioned that the beds are comfy, but some have also noted stains on bed linen and walls, as well as uncomfortable pillows.

The hotel offers free parking, but some guests have mentioned issues with the parking lot management, such as unattended vehicles blocking the way.

The hotel is near various food stalls, and some guests have appreciated the simple but good breakfast and the availability of bottled water in the rooms. However, others have mentioned concerns about the cleanliness of the bed and the pillow comfort.

The hotel is strategically located, making it a good choice for transit stays. However, some guests have noted that the room condition and cleanliness need improvement.

Some guests recommended choosing a room on a higher floor to avoid issues with cleanliness and to enjoy a better view.

Ensure that the room is equipped with all necessary amenities, such as towels, floor mats, and toiletries, as some guests experienced issues with missing items.

The hotel's strategic location near food stalls and various attractions was highlighted as a positive aspect by several guests.

While some guests praised the cleanliness of the hotel, others mentioned issues with dirty rooms, stains on linens, and a strange smell in the rooms. It's advisable to check recent reviews for insights into the current cleanliness standards.

If requesting a non-smoking room, it's recommended to verify the room's status upon arrival, as some guests reported issues with smoke smell and air conditioning.

Guests staying on lower floors mentioned noise disturbances, so choosing a room on a higher floor may provide a quieter experience.

If traveling with children, it's important to note that the hotel may not be entirely child-friendly, as mentioned by one guest.

Double-check special requests, such as room makeup and refilling of amenities, as some guests experienced lapses in these services despite indicating their preferences.

If any issues arise during the stay, the staff is known for being fast to respond and friendly, so don't hesitate to communicate concerns for a swift resolution.

While the hotel was considered a good value for a short stay by some guests, others noted that the room's condition and cleanliness could be improved.