Pros (+) Good clean room and service staff is excellent
Cons (-) Had some issues with the air conditioning which they only got repaired on my last night
5 stars
The Hermitage, a Tribute Portfolio Hotel, Jakarta
Photos of The Hermitage, a Tribute Portfolio Hotel, Jakarta
Overview
Expect a warm welcome at The Hermitage, a Tribute Portfolio Hotel, Jakarta. Our five star Jakarta hotel is all about sincere service, spontaneous moments and the social network that makes traveling feel so rewarding. Experience Jakarta, Indonesia, from our 1920s Art Deco building in Menteng District which is close to the Antique Art Market and Plaza Indonesia. Find this historic elegance infused into our restaurant, 1928, serving international cuisine and authentic regional fare. Stop by Hermitage Lounge for light bites, afternoon tea services and evening cocktails. Or enjoy bold, 360-degree views of Central Jakarta from our romantic rooftop bar, La Vue. Ideal for business or social occasions, our luxury Jakarta hotel boasts enhanced event spaces with superb catering menus. Our boutique hotels service includes E-Butler assistance from pre-arrival to post-departure. Book a colonial-style, classically designed hotel room or suite with a patio or terrace. Discover our Jakarta hotel offers today.
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Amenities at The Hermitage, a Tribute Portfolio Hotel, Jakarta
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Business center
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shared toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Executive lounge access
- Storage available
- Quiet street view
- Seating area
- Slippers
- Telephone
- Tile/marble floor
Pool and spa
- Spa
- Outdoor pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Tea/coffee maker
- Dining area
- Dining table
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Evening entertainment
- Karaoke
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of The Hermitage, a Tribute Portfolio Hotel, Jakarta
9.0
Wonderful
550 verified ratings
Wonderful
406
Very good
86
Good
31
Okay
11
Fair
9
Mediocre
2
Poor
5
Summary of reviews
Guests say
Guests generally appreciated the good breakfast and the cleanliness of the hotel rooms. However, there were notable complaints regarding the service, particularly with the receptionist and issues related to room amenities. Some guests also mentioned problems with noise and the need for better communication regarding hotel services.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9 out of 10
21 reviews
8.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a restaurant, bar/lounge, and the option to have food delivered to your accommodation. Guests have praised the excellent breakfast and club room service.
How is the cleanliness of the hotel and the staff's service?
The cleanliness of the property and the kindness of the staff have been highlighted in guest reviews, with some mentioning the superb cleanliness and excellent decor.
What are the notable features of the hotel's rooms and amenities?
Guests have appreciated the spacious, nicely appointed, and spotlessly clean rooms, as well as the colonial features of the hotel. The hotel also offers an executive lounge access and a rooftop pool.
Are there any concerns about the hotel's dining options or facilities?
Some guests have mentioned that the breakfast was underwhelming, and others have expressed a desire for extended dinner hours. Additionally, there have been comments about the limited breakfast varieties and the need for modifications in some property facilities.
What are guests saying about the hotel's location and nearby attractions?
Guests have praised the hotel's location in the upmarket Menteng district and its proximity to parks, cafes, and restaurants. However, some have mentioned that the hotel is quite far from town and attractions, with terrible traffic as expected in Jakarta.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Garden View
Guests enjoyed the spacious rooms with garden views, providing a peaceful and pleasant stay away from the bustling city.
Consider Upgrading to a Club Room
Guests appreciated the excellent breakfast and club room service, making an upgrade to a club room a worthwhile option for a more luxurious experience.
Explore Nearby Parks and Attractions
The hotel's location near several parks and attractions, such as Ismail Marzuki Park and the National Gallery of Indonesia, offers guests convenient opportunities for leisure and exploration.
Take Advantage of the Rooftop Bar
Guests enjoyed the rooftop bar with great cocktails and a stunning view, making it a must-visit for a relaxing evening.
Request Late Check-Out
Some guests mentioned that the hotel allows for late check-out, providing flexibility for guests' departure times.
Consider Transportation Options
While the hotel offers airport shuttle services, guests noted that the location is quite far from town and attractions, with traffic being a common issue in Jakarta.
Enjoy the Colonial Features
The hotel's colonial features and quiet location were highlighted as unique and appealing aspects, contributing to a memorable stay.
Be Mindful of Noise Levels
Some guests mentioned that the room terrace backs onto a street, potentially leading to noise disturbances, so it's advisable to consider this when selecting a room.
Appreciate the Indonesian Heritage
The classic design combined with Indonesian cultural heritage was noted as an added value to the hotel, providing a unique and enriching experience for guests.
Check Room Amenities
Some guests suggested improvements to the gym and swimming pool facilities, so it's recommended to check the amenities to ensure they align with personal preferences.
Location
Jl. Cilacap No.1, Jakarta 10310
What's nearby
- Jalan Jaksa1.1 mi
- Plaza Indonesia1.1 mi
- Grand Indonesia1.2 mi
- Thamrin City1.5 mi
- Monas1.7 mi
- National Museum of Indonesia1.9 mi
- Masjid Istiqlal2 mi
- Jakarta Cathedral2 mi
- Istana Merdeka2.2 mi
- Jakarta Convention Center2.4 mi
- Pacific Place2.7 mi
- Gelora Bung Karno Stadium2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Hermitage, a Tribute Portfolio Hotel, Jakarta
Low season | February |
|---|---|
High season | December |
Average price (weeknight) | $121 |
Average price (weekend night) | $118 |
When to book a room at The Hermitage, a Tribute Portfolio Hotel, Jakarta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.8 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 6.0 mi |
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