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Very helpful staff and excellent rooms with good facilities. Very central in Jena and convenient for everything. For Booking.com: The hotel were expecting us, but had their normal room rate allocated to the group, not the discounted room rate I had booked through you. It was not a problem, and the hotel accepted this and took a photocopy of your booking reservation that I had printed off, but I would have expected the hotel to know about, and adjust, the room rate before our arrival.
very clean room, good breakfast no
modern building, fairly clean and comfortable really good variety of food in the breakfast buffet but it was rather costly too
The hotel is in an ideal city centre location. It is light, airy, aesthetically pleasing and comfortable. The staff are very friendly and the reception staff speak excellent English. The air-conditioning is centrally managed. While requests for changes in room temperature could be (and were) implemented via the reception, we missed the lack of control actually in the room - for example in the middle of the night.
Impressive architure, good sized rooms, good location, clean and well presented room. Staff polite and friendly. The mattress was uncomfortable - you can feel the bed springs digging into you, there should, as a minimum be an additional padded mattress cover. Also, the toilet paper is very cheap, like using sandpaper!!!
Good location and rich breakfast. Friendly reception. N/A
friendly staff, central location and very good value for money
The hotel is situated in the centrum of the city. The personnel of the hotel is perfect, rooms are very comfortable.
Spacy room No atmoshpere, more a hospital than a hotel.
Friendly staff, safe private parking, food OK. Not excessively clean - though generally acceptable - but you cannot expect too much at this price. Parking close to the hotel but extremely difficult to find without detailed instructions - the gate is not marked in any way.
well located, characteristic hotel with old tradition blanket too hot
very large room / good beds the restaurant will not enter soon into the top 10 of the best places to eat in Jena !!!
position in the city center, big room, very nice restaurant in the building cleaning was not done in a proper way
no elevator to room on 3rd floor; no parking space; had to park in public garage several blocks away. Expensive when compared to other hotels during same trip
Good room, location. decent price Restaurant service was slow. At checkout some restaurant service was added to the bill even though no extra service had been provided. After discussing the point, however, the extra charged was removed from the bill.
Central location in Jena The smokey atmosphere in the bar/restaurant - we chose to eat out each night.
Nice clean room and good service. Food excellent. Had to pay for internet access. Because of location it gets noisy at night with people passing by and talking loudly.
I just like this hotel. It is not a modern one you find in any country, but a house with a charm created by its history. Everything was fine, close to the center of Jena and University. Hope to come back. My room was one the second floor. The stair case is OK, but for an older person may be a problem. I think there is no elevator in the hotel.
Good location, close to the center; size of room and bathroom The bedlines were too old, breakfast was poor
Central location, a bit too high price The internet did not work and th staff did not seem to care
Breakfast was good. The hotel is located near the city center, about 10 minutes by foot. The hotel does not have air conditioner and during out stay it was really hot. We left the window opened during the night but the temperature didn't drop
very central and at night it was very quiet!
breakfast and proximity to the downtown very poor english
Apart from room, the hotel feels like a solid, traditional, high quality hotel. Restaurant was good - good food and good service. The room decor was a little old fashioned, bar service was very slow, checkout was slow too.
Hotel is in a good location and is clean and tidy. It is the third stay at this hotel and the restaurant food is lovely.
Good Free internet access. Good Size room. Good restaurant. Nice slightly old fashioned ambiance. Limited English TV channels. Poor parking.
This historic hotel serves a very well breakfast. A wireless interenet is also available directly from the room. A ventilation noise in the buth room can be minimized.
Very helpful staff, comfortable room in a historic setting close to central Jena. Good food, definitely not an impersonal chain hotel. Air con would have been nice, but it would be difficult, I imagine, to install it in such a historic building.
Air-conditioning was marginal to ineffective
The Service is good. The workers there are always friendly, patience with smiles. The price for the loundry is too expensive.
It was centrally located enabling us to walk around the city in the evening to see some of Jena's sites. Nothing at all
It was very central, adequate in comfort, had air con, which was very useful on a hot central European night. It had a feel on the former DDR in its decor, plastic wood and a sense of austerity. Generally, impersonal.
The hotel is good,clean and very central. It has an underground carpark which is essential. n/a
The staff was very helpful and the stay was very pleasant.
Good location, parking garage underneath, bed was good. Free internet acces at the computer in the bar. The corridors to the rooms don't look very cosy. The bathroom is a prefab unit. Additional charges apply for wireless internet.
It is very close to Jena West trainstation, the rooms are very clean, I was able to check-out an hour later then I was suppoed to. There is nobody at the reception desk after 2 pm on Sunday and if you arrive in the afternoonyou won't be able to ask anybody about restaurats to have dinner in or any other information and you won't be able to get Internet password until 7am the next day. There is no elevator so you have to carry your baggs up to the second floor up the stairs.
The location, and price/value ratio no
It is quite near the station and was very convenient for me when I arrived at 12 o'clock at night. The key code system for late arrival was very convenient. The internet was not free, but the cost of internet is lony 1 euro/day and very cheap. However, the connection was bad to use it continupusly.