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Close proximity to the airport and the staff were used to people staying there for layovers so they were very helpful. There was no restaurant. They had only a buffet with probably some of the worst food I've eaten in a while and Taiwanese food is usually pretty good. The entire place was run down and had a faint odor of cigarettes. There was no bar in the hotel or hotel store to purchase amenities. Wifi was exceedingly slow even for a hotel.
They speak English. Need beer after hours.
I didn't like the fact that you offered me only a more expensive corner room rather than a regular room of which there were plenty available.
City Suites Gateway is very close to the international airport (TPE), less than 10 minutes for a taxi ride to the entrance of the hotel. The room I had was great: spacious and clean with a big comfortable bed. The bathroom was big, with a powerful shower head to wash away the tiredness of your body. It's a place where you can be completely relaxed and enjoy your stay. My reservation comes with a free buffet-style breakfast. The choices were great, including Chinese & Western style of food. I have no complaints about this hotel.
Close to the airport. The hotel should provide free shuttle to the airport. On the contrary, the hotel charges almost double for the taxi to the airport. The hotel does not provide heating system, even though the thermostat in the room has a "cold/heat" switch. When the weather is cold, the room is very cold.
Located close to airport. Good for overnight stay and early morning departure from airport. Food was not so good. Lots of tour groups staying there.
Clean confortable hotel with big room.
sleep, swim, spa, and sleep more
It was so close to the airport! But it was also a FANTASTIC hotel. Great gym, indoor pool, such a nice staff, incredible design features, amazing food.... It was all amazing!!
As far as airport hotels go this place is great. We arrived in the morning from an overnight flight and left again that night. Our check in was fast and our room frist class. We spent the day being pampered in the spa by the excellent, friendly staff. The restaurant is buffet style and has an amazing choice of very good food.
Wei Chinese Restaurant, excellent staff who served foods to my elderly parents into smaller dishes. Excellent design in lighting. There was a iPod speaker in the room, that I used for my iPhone, compatible even though the screen said it wasn't suitable. There are iMac in the reception floor where I could surf net and try out leopard OX. Too quiet? I don't see more than 3 people in the jacuzzi area in the afternoon, weekday. The bathroom door has no lock and actually has a slip.
The rooms were clean, fairly large, and were very modern. Good and drink was very expensive. Breakfast was of poor quality.
It was a very nice hotel with all the amenities you would expect, comfort and large bed, etc. I couldnt check in before 3pm although I know this was in the conditions; it would have been helpful having arrived so early from a flight and feeling tired.
Good location for shopping and food. Staff are polite and helpful. Provides free internet access at lobby and in the room. Breakfast menu can be improved.
The Japanese restaurant and New Year's Eve celebrations
It was a very pleasant and uneventful stay. I likes everything!
I liked the location, the more than helpful and friendly staff and the restaurant. I only had a short one night stay, but I am sure all the other hotel amenities were all first class, based on my experience. Everything was in order so I liked all of the experience.
We had a gastro attack from the food at the hotel.
The hotel was great for me. When we arrived the staff were very freindly and helpful. A free drinks voucher was much appreciated. My room was very quiet. Breakfast was very good with a range catering largely for Chinese, Japanese and Americans. Plenty of choice with an option for freshly cooked eggs etc. My stay was limited to overnight so didn't try any of the other facilities. What I did notice was that the hotel is used by airline staff and in my experience this usually means the hotel is pretty good.
The receptionist remembered that I was a smoker, and arranged for the door to the small balcony to be unlocked so that I could have an occasional cigarette without having to wander outside of the hotel. Internet (wired) connection was erratic. The immediate area is rather quiet and has little to offer.
Rooms were spacious and clean. Service was excellent. Great breakfast buffet including both Asian and Western food Hotel was located perfect for my travel purpose, but might be a bit far away for tourists visiting Taipai (cab ride is needed to get into city)
the front desk personnel were very helpful in translating addresses to Chinese language for my taxi driver.
Friendly staff. Close to the airport.
Shower and staff, especially staff There isn't really an airport shuttle even though they claim there is. There is a public bus from the airport that drops you a 10 minute walk from the hotel. Rooms are very crowded. The hotel occupies a floor of an office building and a 5th floor lobby.