Hotel Valletta

The location.

Staff quality of services are various range

The kids pool was great in the spa, I also like the kids playroom.

Could provide kids tooth brush, shampoo, bathing soap and lotion in the room. Could provide facial cleanser, face toner and lotion in spa.

Our room was really nice and we had enough space. We got water bottles for free and had a private hot spring in our bathroom.

The staff was a disaster - no motivation, unflexible, not supportive, often just walking around and playing on their mobile phones. They wanted us to buy swimming caps to use the spa area - even if we only wanted to lie outside of the water. In the room guide it says their is an outside bar with small snacks and beverages as well as cocktails from 5:30 pm on, but there isn't. There is only an empty popcorn machine and some indefinable “juice“. The spa area was very noisy and with playing kids. We couldn't believe that it was made new two years ago because it was not in good condition with depositions of dirt in the entire area. The water outside was too cold and the dressing area cooled down to a minimum so that it was not possible to take a relaxed shower and dress up there.