Overview

Alcatraz Hotel am Japanischen Garten

Morlauterer Strasse 1, 67657 Kaiserslautern, Rhineland-Palatinate, Germany
+49 631 414 0400

$52+

Overall guest ratings

8.0/10 Good
Based on 741 reviews

Review highlights

  • 9.6
  • 9.5
  • 4.5
  • 3.8

Good to know

  • Friendly atmosphere
  • Near city centre

Nearby

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    Amenities

    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 741 reviews
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 4.5 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.5 "85% said rooms were small."
      4.6 "54% had problems with the shower."
      4.4 "56% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      3.6 "64% thought it was too noisy."

    Overall Rating

    8.0 Good
    Based on 244 reviews
    • 9.7 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
      9.2 "Great parking, according to 92%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.6 "Bar is amazing."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
      4.5 "55% complained about the bathroom."
      4.2 "58% found problems with the furniture."
    • 2.9 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.3 "87% said rooms were small."
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    Overall Rating

    8.1 Excellent
    Based on 29 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.0 "Vibe was good."
    • 4.9 "Rooms are not good."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."

    Overall Rating

    7.5 Good
    Based on 59 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
    • 8.3 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 4.1 "Rooms are not good."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."

    Overall Rating

    8.0 Good
    Based on 407 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
      10.0 "100% thought parking was inexpensive."
      9.4 "City centre within easy reach, said 94%."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Excellent value."
    • 8.8 "Breakfast is good."
    • 8.1 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
    • 4.0 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      1.7 "83% said rooms were small."
      4.2 "58% had problems with the shower."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.1 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      1.7 "83% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Near city centre"
    data provided by TrustYou

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