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Location was very easy for getting around town.
The location to the beach and the view from the rooms. The mattress, towels, sheets and pillows need to be replaced along with updating the entire hotel.
Clean & newly remodeled! It was just close enough to the beach and main board walk without paying the same price for a ran down beach hotel. The breakfast was good and overall it had a great family environment!
I love the location of this hotel and have stayed here a few times before. It is a very nice hotel to stay in. And they are dog friendly too which is a big plus.
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The location to the beach was awesome. The pool area with the breakfast was great and the beds were so comfortable. Quiet, we really enjoyed it. A few front desk people weren't the perkiest but it didn't affect our stay.
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The staff was helpful and friendly. Plus location to the sea was great. Yes, the couch was torn up. We reported it to hotel staff. But no one showed up in inspect. The entire time we were concerned that we were going to blamed. Not fun! We did not feel comfortable sitting on it. So we had to sit on chairs to watch tv.
Nice size room. Location was west of the freeway - near the ocean. Nice shower. Nice to have a patio. Room was very dark, chair was damaged with scratches (by a pet?). Parking lot was challenging when pulling a trailer - very difficult to turn around. Pet area not clean - trash overflowing and pet droppings left behind. View from room was of freeway.
Great location, free parking, great free breakfast. Our room smelled moldy, had water stains and a cracked ceiling. The patio under us had a huge dog who peed and crapped twice and the odor wafted up all morning. There was no hot water and the elevators didn't work all three days. They were understaffed.
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My wife and I stayed for just one night. Everything was clean, worked and the room was quiet . The biggest bathroom that I've seen in a motel - ever! We would stay here again.
Location was a great value. Near a fantastic family beach town. We will stay again next summer.
Somewhat dirty, gnats in our room the whole stay, light went out, fridge didn't work, a/c kept turning off.
Location was good just a few blocks from moonlight beach. Pool was a filthy mess and out of service. The room floors made your feet and socks black they were so dirty. Don't think I would stay there again!!!
that it was close to food places
Close to my families home Old facility, rooms too small, doors open to outside.
nothing TV didn't work right. reception was fuzzy, remote didn't work. Complained, wanted different room, they sent a person wwho reset the TV, when I returned, still sucked. I had a 7 inch samsung tablet that mysteriously dissapeared from the room. Other that they said they would ask the staff, nothing turned up.
Good stay at an older facility. Clean and comfortable.
The staff were all very nice. It was located less than a mile from the wedding that I was attending. I was upgraded to a suite. The bed was wonderful (better than some 4 star hotels I've stayed at).
location, value and comfort The service from the staff working at the desk at night could be better. Continental breakfast can be a little better.
The room was honestly pretty nice!! Definitely worth it for the price! Every night that i returned to my room it was clearly cleaned up by housekeeping!! One morning @ 5:45 AM the fire alarm went off!! I poked my head out my door as everyone else was doing. I started to get dressed to go down to the front desk but then the alarm stopped. That was the only problem i had during my stay!
Close to beach
The hotel is a short walk to legoland. The pool there is really nice.my son and I had a great time
The staff was very helpful and friendly It's a dated facility and will be time for a face lift soon
Spacious rooms, nice gardens and pool The internet signal very weak and slow. For business traveler (as well for all travelers) its essential nowadays! Only in the reception the WIFI was more or less OK. Needs improvment!
I liked that I only stayed one night of my 4 night reservation and then moved to a real resort. I didn't like that there was not a shower curtain. I didn't like that at check in, the staff appearance was substandard. I didn't like that Miranda could have informed me that the wifi was not working at check in . Especially since I specifically asked for wifi login information. I had to call and ask for help logging in. That's when Miranda told me the wifi wasn't working. I didn't like that I may as well have been in the room with the guests above our room. We could hear everything. I didn't like that there were no towels at the pool. The cable TV service was virtually unwatchable. I didn't like that they refer to this place as a resort. I didn't like that this property even charges a resort fee! Ridiculous.
The staff was all very helpful, and kind. The breakfast was satisfying and it was nice that they had a separate to eat in and cartoons on for the kids. The pool was warm enough to be very inviting and the hot tub was a good size, so it never felt cramped. We were amazed by how easy to find it was, and it was near shopping, grocery store, a Starbucks, gas station , In n Out Burger, and LEGOLAND!!!!! The shuttle to and from LEGOLAND made us very thankful for picking this hotel! We would love to stay there again and see more of beautiful Carlsbad! The mini fridge in our room was loud, but I think they all are. The ice machine closest to us wasn't working, but we never mentioned it to the staff. We found another one not far from our room.
Location is blocks from Legoland and across the street from the outlets Breakfast was pretty good Staff was friendly Parking was abundant and close to the room Room fixtures and decor were older Beds were moderately comfortable Had to wait more than 30 min for a "more blankets" request
Location Room quality, cleanliness, breakfast
I liked how central the location was to food places and things to do. Did not like how poorly lit the hotel was, narrow TV channels provided, TV was small, only offered two hot breakfast items. Overall I would say this place is one step up from a Motel 6.
Everything was as stated in advertisement. Will return again. Selecting channels as referred in guide difficult.
Great location to restaurants and outlet mall! Very pleased with the shuttle service to and from Legoland. Good hotel for familiesand breakfast was pleasant.
Shuttle and friendly desk help. LOUD freeway. Initially difficult to find the address (misleading street address).
I found a died roch in my room!
Very friendly staff. Food is very pricey but good
love the location of the resort. The pool area is very nice and a great place to relax. Food pretty expensive
Received a notice the night before my stay that my reservation had been cancelled.
Loved the setting and the grounds. The room size was huge with a separate bath tub from the shower stall which was really nice. Love the out door patio and the staff was very friendly. The room smelled very musty and was freezing, probably to hide the smell. I never could get the room warm enough for my wife and I but fortunately, it was a VERY WARM weekend and we left the french doors open the whole time to get that desired warmth into the room. We were an older room of theirs so I'm not sure if this is the reason for the musty smell but it was pretty strong for our stay there. Had I been there more than one night, I definitely would have requested another room.
They didn't have my reservation and asked me to send an email to confirm that I had a reservation
We were looking for a quiet getaway; this was not it. There were families with kids above and next to our room and we got pretty bad sleep. Slamming doors, loud TV's, running and on and on - quite late and then early in the morning. I asked for a quiet room and got nothing but noise.
Everything. Love love love. Looking right now to go back. :) More food options. That's all
Love this place... Property grounds are impeccable! Rooms are clean and updated. Always a great time!
I liked that the resort has a welcoming feel and that most all of the rooms (besides the villas) were surrounded by the amenities. 1. The prices in the Marketplace. $16 for a water noodle, when they sell them for $7 right down the street! That would be hard especially for people who are having to buy for more than one kid. 2. Our bed. It was not very comfortable
The room and pool area was nice. Blue fire grill was fabulous! Front desk staff was unhelpful on multiple occasions. The day spa is mediocre at best and is long overdue for renovations! Indoor facility grout is disgusting and the indoor hot tubs are falling apart!
The pool was way too overcrowded. I think they sell membership to to the pool to the community making it unusable to the hotel guests. There were so many people you could hardly move in it and the water was so cloudy I couldnt even see my feet. Will never go back to this hotel.
everything The bathroom was too small for the room
The grounds the facility were on were beautiful. The room was very nice and in great condition. The location is a little remote.
Everything perfect down to the smallest little detail (like little letter-sponges with our sons name)
Privacy and cleanliness Concierge could not find our reservations a few days before arrival (we were staying nearby and just stopped by to confirm location). Evidently not under our name and she kept telling us this hotel was for residents. I later called the hotel with conf #
Proximity to Legoland. Child friendly atmosphere. Pool was great for kids. Housekeeping arriving after 5 pm.
Close to Legoland. Karl Strauss on site. Pool options. Friendly staff. Still under construction in the "hotel" area. Lots of areas closed off with yellow tape, plastic covering on floors, one kids water park fountain toy was out of service.
This is a BEAUTIFUL RESORT, the location is EXCELLENT and the view is AMAZING but... We were walking around in the room barefoot and after 15 min we noticed the bottom of our feet were BLACK. The carpet in our room was disgustingly dirty!!! Then there was not hot water for our entire stay. I understand hot water was a mechanical issue but dirty carpet in the rooms in a lack of cleanliness.
Location to Legoland The room wasn't cleaned until the last day of our stay. There was construction going on. And, our room was dirty from the previous tenants. Not sure if the lack of attention was because we used Kayak, or if the Hotel is just that bad. I was surprised.
Very close to Legoland, 3 min walking distance, the swiming pool area is very nice... and the hotel staff is very kind
I loved the location. Walking distance from legoland, short drive to a variety of restaurants, and the Carlsbad outlet mall. Great family pool with splash pad and a onsite park. Rooms had a microwave and mini-fridge. It was kind of pricey.
very nice pool with kids pool. nice amenities. great location. hotel needs updating. very squeaky floors with old carpet.
Georgeous, tranquil spot that makes you feel like you are truly on vacation. I wish the check-in time had been earlier and the check-out time had been later. There's not a whole lot you can take advantage of (pool, spa, gym, tennis, bike rides, bars, etc) between the hours of 4pm and 11am if you are only staying one night.
I loved the hotel in most aspects. The bed and pillows were super comfortable. A big plus. I missed a bathtub, but the big shower made up for it. The room is a tad small. We like to go to nice places with our children and the room was very small to be in with children.
Staff was very attentive. Food prices a bit high. Nicely appointed rooms
Great location. Nice staff. Very noisy because with multiple events with loud music.
Very nice hotel in an ideal location. You can park your car and forget about it (or not bring one). The beach is across the street and the village (Old Del Mar) has everything you need for a long weekend stay. The lobby and rooms are nice but the property overall feels like it could use a freshening - it's a bit dated. Small quibble though because this really is a terrific place to stay. I'll be back for sure.
Cape Rey was a lovely place to stay and I wouldn't mind coming back for a longer stay. Only had the chance to spend a beautiful weekend there, can't imagine how amazing it'd be in the summer. Staff was very helpful, approachable and kind.
I like the location I was promised a ocean view I got a parking l
Food was awful, I would have expected better especially considering the simplicity of my order and the cost. I ordered a cheeseburger which was burned and the worst quality. The pizza I ordered tasted like cardboard. When I was checking out I waited about 5 minutes for the front desk agent to come back, she came up from the hallway with a cup of coffee in hand and didn't even apologize for the wait.
Stayed there 5 nights for a horse show. The room was large and the bed was very comfortable. The room and bathroom was clean. Air conditioner, refrigerator and microwave worked. The tv was big and worked. Good breakfast for the price (it is included). I liked that the hotel texted and asked if everything was in order. Nice touch. The parking spots were quiet small. There was plenty of parking spots, but all the ones by my room were designated compact, and they were not kidding. Also, no dresser in my room. I le oils have preferred less open space and a dresser.
Pet Friendly Good price Close to everything Fridge actually kept things cold Small parking spots Lack of electrical outlets
Super helpful and friendly staff, nice facilities, pools were awesome for relaxing during the day. The check-in time of four and check-out time of eleven is a little tight, but we requested a later check out (noon) and that made it closer to what we are used to at other hotels.They offered to let us use the pool after checking out so that was really nice of them.
The Lakehouse has a lot of potential and gets a lot of things right, but it lets the little details get in the way of really hitting the mark. Pros: - Comfortable beds - Full showers - Beautiful pools - Friendly staff - Free Wi-Fi - Free parking - Mini fridge - Activities for kids Cons: - Noise - Bugs - Outside light - No safe in room - No plugs at computer desk - Wi-Fi drops and is unreliable Most rooms are motel-style and open directly to the outside, which can be noisy and makes it much easier for bugs to end up in the room (especially with the rooms being so close to the lake). We had mosquitos and silverfish in our room two or three days in a row.
great value for the price. We had a great time !
I loved the room and the fact that it was right by the lake. It had a great view. The only thing I didn't like was that hardly and water came out from the shower or the sink but besides that everything else was great!
Great staff,truly care about you...my husband was having surgery and they wanted to make sure he had everything he needed to be comtorable and have a room on the first floor and they also upgraded us to a room that was right on the lake free of charge:) amazing beds,showers,true spa like feel The only thing that bothers me is that you can't check in until 4 and you have to check out by 11
We loved the room, bed was really comfortable. Had a great nights sleep. The pool area is great. Cabanas, two pools, two jacuzzis, and two firepitts. Plenty of space. Staff was nice but not very knowledgeable. No one ever went out of their way to help if there was a problem.
Loved the atmosphere. Calm by the lake. Family oriented! Felt like vacation! Music, bar, and s'mores by the pool! The lake and the boat rental our favorite part! Drinks at the pool bar a little pricey.
We LOVED our one-night stay at the Lakehouse! From the moment we arrived to the moment we left - everything was perfect. We booked it last minute as a fun little getaway during the holidays. We got a pretty good deal since we stayed the night before New Year's Eve (12/30). The hotel texted us to let us know our room was ready and we were able to check in around 1 PM. We had a ground floor pool view room. Every room has a balcony with bright yellow adirondack chairs and it was really nice sitting outside our room, with a cup of coffee and my book. They had quiet reggae music playing at the pool and I really enjoyed it! The room was IMMACULATE. Everything felt new and crisp and clean. I loved the color scheme and layout too. The room was really spacious and just overall lovely. It was just 2 of us for one night but I did notice that there were a TON of outlets throughout the room. Nice touch in this day and age when we all have so many electronics to charge :) The pools were both heated and almost warm enough for me to swim in (On December 30, mind you). We loved the jacuzzis though! I wish we'd been there on a Friday when they serve Sangria at the pool! (oh well, we'll just have to go back). In the evening they have fire pits around the pools that they light and it was really pretty and romantic. The grounds were really peaceful and tranquil. And even though the hotel was probably at low to moderate capacity - it feels like the type of place that even when it's full, it doesn't feel crowded. I noticed that another couple was checked into the room next to us, and there were people above them, but I never heard anyone at all when we were in our room. They serve free coffee in the morning at their little cafe and it was better than that your standard free hotel coffee. We walked by the lake, but didn't participate in any of the many lake activities. I also went for a run in the neighborhood in the morning and it's a really cute little community. We had a great time at the Lakehouse and kept saying we really wanted to bring friends back!
The room was smaller than I expected. The layout of the room was also weird
Tons of bugs. Couldn't use the beautiful balcony.
The s'more kit upon check in, super friendly and helpful staff. Very nice room, comfortable and well maintained. We were in town for a soccer tournament and the weather was in 60s so we would have liked to enjoy the pool and lake activities.
Location Found what looked to be rabbit or some other small creatures poop under the bed, in addition to what looked like a bottle of lube under the bed as well. This makes me sick writing about it! The worst part is that I had two children playing in the room. I'm disgusted by both the hotel employees and the guest who allowed their animal to do this! This is my second stay with a choice hotels chain and there is a slim to none chance I will choose them again. The first time none of my locks worked on the door (AZ hotel). So, anybody could walk right in and help themselves to my stuff. On top of that I have heard nothing back from management.
Excellent customer service. The price is great, especially for the location. There is a continental breakfast included. There are nearby restaurants. Free wifi. Parking is limited in the hotel's parking lot. However, you can find parking on the street, but you may need to walk a little.
As always, the stay was perfect. We have always loved the location and the neighborhood surroundings. The proximity of the oceamore timen and the beach is priceless. Lots of local shops and restaurants make this an ideal stay for other hotels at a much higher price. Keep up the good work! Leaving. Wanted more time. .
The room smelled stale and faintly of smoke that was covered up. I could not get the shower to produce hot water the first morning so a cold shower. I reported this to the staff and they assured me it would be fixed, but no compensation for the cold shower. The next morning the same thing happened, until I figured out "the trick" to getting the shower to work. Otherwise it was Ok.
I have a bad back and the bed was comfortable enough to keep from tossing and turning. Rooms had refrigerators and microwaves. Free continental breakfast until 9am was completely put away at 8:45. Glad I had some food with me.
Very kid-friendly and the proximity to Legoland was nice. The staff were generally pretty helpful. The gym had a good selection of equipment. For the price, the room that we had was sub-par. The wallpaper in the bathroom was peeling and the shower was pretty run-down. Although some of the gym equipment had televisions built in, there was limited volume despite the supplying of headphones. Couldn't really hear anything while running on the treadmill.
Room was spacious and clean, shower was great, location was great. I was woken up by housekeeping in the morning on the day I checked out- I would have liked to sleep in! And I don't like the hidden "resort fee".
The hotel photos include a beach pic which makes no sense because this place is definitely not on the beach. Additionally, the bathroom smelled like cigarette smoke so bad that it was nauseating.
Noisy at night from parking lot.
Nice size room. Close to the beach and nice restaurants. The free wifi was nice. Room was clean. No breakfast. Parking is next to impossible at night. The woman at front desk answered us as curtly as possible.
This was a good stopover place on a trip. The location was good, close to the beach and restaurants. The room was a bit outdated. In addition, there was not breakfast.
Area Bed and one small pillow Dirty upholstered chairs
Excellent value for the money and amazing location right on coast highway. Also has a fridge and microwave for those leftovers you'll encounter with all the wonderful places to eat here. Staff was very friendly and helpful. I'll be staying here again when I'm in the area. Pillow could be thicker but honestly this is me looking for something to put in the negative box here but so minuscule really.
Man let me tell you about this hidden gem. For 60 bucks Im over here thinking i should be getting a very basic cheap room with a bed or somethin. I mean hotels in the area where hitting $130-250 a night. Man i just wanted a room where i knew i was gonna live. Well not only did i get a room that was CLEAN as can be but the room also had about a 40" flat screen tv sitting on the wall. So im thinking cool i cashed out 60 bucks on a room i feel safe enough in and for the money im like "I came up on a deal" but then...smh (this is a good smh lol) but then I walk into one of the cleanest and roomiest bathrooms ive ever seen. This bathroom was like half of the room size. LoL but it gets better....i turn to the right and find one of the greatest surprises a guy on a business trip could ask for...your talkin about a HUGE jacuzzi freakin tub with bubble jets and a timer. Ohhh i couldn't wait to jump in with my girlfriend. HaHa and unlimited hot water. Man was it well worth the 60 bucks! "Where i come from we gotta shower in under 15mins or we lose the hot water". (Thats a bad smh lol) Encinitas has an old school beach surfers town to it; with a fish taco restaurant next door and a bar 20 steps away that has 4 pool tables only a buck each. So to conclude my good friends, YES I will be back. Cheers. Only positive vibes my friends. I enjoyed my self way to much to be mad at anything. Cheers!
Good price Needs a complimentary breakfast
Very convenient location, reasonable price.
Walking distance to the beach and town of Encinitas Parking was tight
Location is good, near the beach and only a few miles down the freeway from Legoland. Shopping areas nearby. Ha ving a fridge and microwave in the room was nice and gave us the option to bring cereal and milk and not have to pay for the breakfast as we eat light anyway. Hotel is older and not as "neat" as it could be, although the room was clean. Hotel is near the train line, which wasn't mentioned in other reviews, and I did hear the train's whistle even later at night.
Nice Hotel. Friendly Staff. Room Request Accomodated. I had neglected to give the front desk my Choice Hotel points card. when i asked if they could add it in after i checked out they said no.
cost, hair dyer, folding of the wash cloths and towels
Near the beach and much cooler than in the desert. Good location, breakfast was just ok, could have had more variety. Not real clean
the location is convenient, within walking distance from the beach. the room's clean and comes with all basic amenities. although we were told that the room came with a wireless service, getting online was impossible. The parking was very difficult. the space was cramped and it was extremely difficult for us to get our car in without hitting anything so after a few tries, we decided to park on the street nearby.
Good breakfast, very nice and helpful staff, near Encinitas beach, washing mashines and dryer for guests available, clean rooms, microwave and fridge available. Everything was fine.
only the location outdated and ugly decor
Beds were comfortable, bathroom was very clean. Your desk clerk was great. In ouur 1st room, the pull out couch couldn't pull out all the way due to barricade in the way. Then couch got stuck and wouldn't fold back up. The lovely young woman at the desk was great - she found us another room which was nice. Our keys didn't work, so she gave us the master. She was very accommodating, and I'm sure it was a stressful situation for her. Coffee pot was broken.
Got two beds. Separate rooms and TVs in both rooms! So someone can stay in the main room and watch tv while the kids slept. There's a microwave and sink, so it was great for kids and heating food. Would stay there again. People might complain the rooms were small, but I like the functionality of having two rooms, a kitchen sink and a microwave.
not much for what we paid very bad room smell TV broken & front-desk person pretended not to hear me when I complained dirty surroundings, especially behind the elevator airconditioners different in each room wifi difficult to access dirty corridors disorganized breakfast no front-desk help after 11am you had to go to reception if you needed anything forgot my nightie & no return call; effort to get it back to me surroundings disheveled; huge brown leaf over the beautiful fig tree lagoon water near pool was mossy green curtain broken on one end curtains did not close to darken room; we had to clip with a hair clip window in living room broken safe was broken
I'm so disappointed
I liked everything staff was really friendly everything was clean and breakfast was good That I couldn't stay longer
Location and price After staying here for many years every yeaar it gets a little worse. Its finally at the point its worth a couple more dollars to stay somewhere else
There was nothing i liked only the room suite size if they were to upgrade n fix them up. First off all its not clean the refrigerator had nasty smell. Ac in rooms dont work! The wiifii is terrible got better service standing outside n getting motel 6 way better wifi. But the worst thing of all is rooms have roaches in bathroom. 2nd nite there switched a total of 3 rooms! Manager didnt really care never once apologized just offered 20%. Made it seem like i was lying never again id stay there.
Not good, on the first day we had problem with the shower and on the second day it was the aircon inside the room....
The location was pretty good for distance from work, but when the iron is locked to a broken iron board, may not be too nice. The staff was very courteous. Fitness room 7am-10pm (no 24hr), broken iron board and not able to use the full board, loud, Internet was real bad.
Very friendly staff Key wouldn't work every other time I went to use it & we always had a ton of stuff and the room was the furthest from the office... kind of frustrating. We also had to clean the room pretty thoroughly upon arrival: there was obvious food stuck all over the table, food mess in fridge, dirty bathroom, etc... felt gross to be in there at first and considered checking out.
Great breakfast! Room was clean, but does need some cosmetic repairs.
This is ridiculous, TV doesn't work, Heater doesn't work it was 40 degree outside and hair dryer doesn't work. Room number 230 Never again
Nothing Room was dirty, hair in shower, bed uncomfortable, shower head shook, rug torn, stains on everything.
Friendly staff. A little overpriced.
Very very nice sheets and beds. Wish it was closer to beach, but can't really change that for the price. Good price value for location.
Exceptional Customer Service at all hours of the day, very helpful and honest. Great location. Room Key cards to access hotel, room and parking are not reliable and become easily deactivated.
Loved the Pool and staff THe traffic was Insane! Because of the county fair so getting in and out was a pain in the as$
Waitress by the pool (Lilly) was nice, the outdoor seating was nice, and the valet people were helpful. Paid for pool view couldn't see the pool!! Shower curtain stunk like horrible mold. (Hard to even shower with the stench). Asked for late checkout they said 12:30 was the latest and then offered my Brother in law a 1pm checkout.
Room clean and well equipped. Appreciate keeping pet in room in kennel with us. Close to everything. Appreciate "extra pillows". Continental breakfast very good. Coffee outstanding! No. Very positive experience.
very close to the beach
Nothing!!!!!! The rooms were filthy and the coffee in the coffee maker was left in for who knows how long. Gum on carpet. Nails and holes in the wall. Was afraid to sit on the toilet. The buffet breakfast was cold crap and leftover eggs and potatoes that looked like it was dug out of the dumpster. A soccer team kept us awake all night and tore signs off the doors and wiring. I felt like I was on skid row.
Large connecting rooms at a good rate - ideal for extended families. Refrigerator and mirowave in rooms. Breakfast reasonable selection of food served in an area with seating. Large car park. Supermarket and shopping complex opposite hotel. Limited choice of restaurants locally.
Soft and Hard Pillows, Fridge, Microwave, Kuerig Coffee Maker, Swipeless Door Access Cards Sink drained very slowly.
Loved everything about the hotel in regards to comfort, friendly staff, location, amenities, breakfast. All of the guest room doors SLAMMED. HARD. And since no one in this day and age cares about respecting other peoples' sleeping schedules, it was very loud all night. My 4 year old and I had a very hard time sleeping with all the slamming doors. Did I mention that the doors were slamming ALL NIGHT?!?!!
We like the breakfast.. not bad at all.. Yes, a bad smell inside the room ... I guest the carpet ...
more than expected
The breakfasts were good. My family and I enjoyed the pancakes, cinnamon rolls and omelets. Front counter staff were friendly and efficient. They made us feel welcome. The amenities available were up to par. I normally like our stays at Holiday Inn Express Hotels, however the rooms at this location were dirty. The carpet in our room was not vacuumed and the linen appeared unkept. There was trash under the kitchenette sink and in the bathroom when we first checked in.
Location, breakfast, pool were all things I was looking forward to and happy with once we arrived. The staff is friendly and helpful, but I think they're sometimes overwhelmed with the crowds. It's not their fault, they do a great job, but when there are 30-40 people waiting in line at breakfast, I imagine it can be a lot. The front desk folks seemed a little less friendly than I'm used to, but again, maybe it's just the crowds for Legoland that burns them out. It's a lot of people with kids.
PROPRETY OF THE HOTEL THE LOCATION IS NOT AFFORDABLE IF YOU DON'T HAVE A CAR
Continental breakfast was good. A rollaway bed will coast you extra.
The location is great. Close to the beaches and the boutique shops. The breakfast was well supplied and the staff was OK. But try Air B&B for better value. After this we found several nice places at 1/3 the cost and much better breakfasts. Doors, shower, lights and heating were broken. Then there was a fire alarm that kept going off at midnight. The fire department showed up and checked things out but it was obvious that the alarm had issues. But the staff blamed it on pranks from kids. No Way!! That was crap. This place needs to be repaired.
The main draw was that it was pet-friendly, so we were able to bring our dogs. Not only that, but there was no extra charge! The hotel was super clean, had a pool and jacuzzi, and hot breakfast in the morning. Very impressed! The biscuits and gravy FTW!!