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|Distance to city center||0.9 mi|
|Nearest Airport||Frankfurt am Main|
|Distance to airport||54.4 mi|
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Convenient to where I needed to be.
The wifi internet is awful in this hotel. It needs upgraded, the staff knows that, and it is impossible to work in the room.
The hotel was very clean however the rooms were extremely hot
The location is good and facility is clean.
The rooms are small and no place for extra bed. No AC in the rooms The staff at the reception and restaurant are trainee and do not have enough experience. Breakfast is average..
Not secure. Anyone could walk through the front door, push the elevator button and go to any room they wanted. No air conditioning. However, when we inquired, they gave us a floor fan. It was over 90 degrees on all the days we were there. No ice. Had to ask the bar attendant for glasses of ice so we could carry cold water bottles with us during our sightseeing. The bathtub/shower is narrow and deep (over my knee cap). It is very difficult to get out without falling. I asked for a wash cloth on the first day. The hotel staff said they would bring one. I didn't get one. I asked the second day (new staff) they said OK. On the third day I still did not have a wash cloth (although the information book in my room said they were available on request) and the staff told me they don't have any. My room wasn't cleaned on the 2nd day. I called the hotel staff and they sent someone to clean it. The location is outside of the main town. There is a city bus across the street that can take you to town and back. However, when we asked the staff on our first day where we could go to get food/snacks/drinks they told us to walk down the hill and turn left. They indicated that this was close. It was not. It was 1 mile away. They should've given us the bus schedule and told us that the bus across the street could take us to town and back. Some of the staff don't speak English, so it was difficult to communicate with them. My sister had a single room/twin bed. The TV was mounted on the wall, where her bed was against, near her feet. She could not watch TV while in bed, only if she sat in the desk chair. (Not comfortable).
yyLocation was great and bartenders were awesome yÿ
Staff upon checking in put us on the first floor were the ac was out. We ask immediately for someone to turn on the ac and was told there was no ac. We then had to ask for fans. We walked to the store to get water at a better price and started talking with the cashier and was told that she had ac when she stayed there 2 weeks ago. We went straight to the front to as if there was a room with ac. We were told not on the first floor. We asked if any were on another floor. They seem not to want to answer. Then finally admitted to rooms with ac were on the third floor..We asked to be moved and they did so only after letting them know my friend asthma.
The 3 Star Best Western Hotel Kaiserslautern is located just a few minutes away from the Fritz-Walter-Stadion on the Betzenberg, near the Pfalzgalerie as well as the Kaiserslautern Zoo and the Kaiserslautern Japanese Garden. A cozy bar and lounge, a large lobby area, outdoor terrace with a beer garden, an exercise room with a treadmill, cross trainer, and a bicycle all of which are Technogym® equipment. Also featuring two person lifts, parking lots free of charge and parking spaces in the underground car park for 10 EUR per each 24-hours are available for our guests. All 152 rooms are equipped with high-quality box spring beds, flat screen HD televisions, a work desk, mini bar and a Nespresso® coffee machine. Some of the rooms also have their own balconies. High-speed internet is included in the room rate. Other room amenities include direct dial phones and laptop size safes. For your leisure time we offer, rent-a-bike, complimentary WLAN internet access and a sauna. Our business facilities include a business center with copy, printing and fax services. We also have a 24-hour reception desk, a shoe shine machine as well as laundry and luggage services. For events, there are 10 fully air conditioned meeting rooms with up to 267 square meters and available for 300 people. All rooms are equipped with state-of-the-art multimedia conference technology. A professional event service and our individual touch guarantee the success of your event. The event area is suitable for conferences, meetings, congresses and private functions.
based on 969 reviews
Things to Know
- Friendly service
Policies vary by room type and provider.
Most Popular Landmarks
- Fritz Walter Stadium 0.3 mi
- St. Martin's Church 1.1 mi
- Theodor Zink Museum 1.1 mi
- Casimirsaal 1.2 mi
- Palatinate Gallery of Art 1.3 mi
- Pfalztheater 1.3 mi
|Mannheim City||33.1 mi|
|Saarbruecken Ensheim||33.8 mi|
|Kaiserslautern Hauptbahnhof||0.6 mi|
|Kaiserslautern Pfaffwerk||1.4 mi|