Uptown Imperial Kajang
Overview
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Amenities at Uptown Imperial Kajang
- Spa and wellness center
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Laundry facilities
Services and conveniences
- Express check-out
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
- Smoking rooms available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
Pool and spa
- Spa and wellness center
- Massage
- Sauna
- Hot tub
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Dining
- Restaurant
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Airport shuttle
- Free parking
General
- Family rooms
- Storage available
Outdoor
- Garden
Laundry
- Laundry facilities
Health and safety
- Safe
Reviews of Uptown Imperial Kajang
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms?
Some guests have mentioned that the rooms are spacious and nice, but there have been concerns about cleanliness, such as dirty beds, bad smells, and sightings of cockroaches.
What are the parking facilities like at the hotel?
The hotel offers spacious parking, but guests have advised to be cautious of stray dogs in the area and to arrive early to secure a parking spot close to the premises.
How is the quality of the beds and pillows at the hotel?
Guests have reported that the beds and pillows are comfortable, but there have been instances of dirty floors, sightings of cockroaches, and concerns about the cleanliness of the bedding.
What dining options are available at the hotel?
The hotel features a restaurant and a coffee shop, providing convenient dining options for guests during their stay.
What can guests expect from the hotel's customer service?
While some guests have praised the helpfulness of the receptionist, there have been concerns about the lack of staff availability, self-check-in procedures, and unresponsiveness to guest inquiries.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Early Dinner
Plan for an early dinner to secure a parking spot as the parking lot is shared with a nearby restaurant, which can get crowded in the evenings.
Check Room Facilities
Ensure that all room facilities, such as power points, lighting, and toiletries, are functioning properly upon check-in, and report any issues promptly.
Be Mindful of Parking
Be cautious about parking, as there have been reports of security issues and incidents in the hotel parking area.
Request for a Clean Room
Given the mixed reviews about cleanliness, it's advisable to request a thoroughly cleaned room upon arrival.
Engage with Staff
Engage with the hotel staff for assistance, as some guests have reported challenges with self-check-in and a lack of staff availability.
Consider Room Selection
If noise is a concern, consider requesting a room away from noisy neighbors, as some guests have reported disturbances from adjacent rooms.
Be Prepared for Self-Service
Be prepared for a self-service check-in and check-out process, as there may not always be staff available at the reception.
Address Concerns Promptly
If there are any issues with the room, amenities, or services, address them promptly with the staff for resolution during the stay.
Be Aware of Surroundings
Be cautious of the surrounding area, especially in the evenings, and be mindful of stray dogs in the vicinity.
Verify Room Cleanliness
Upon check-in, inspect the room for cleanliness and report any issues, such as dirty floors or pests, to the staff immediately.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Uptown Imperial Kajang
FAQs when booking at Uptown Imperial Kajang
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Value for money | 6.3 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Kuala Lumpur Intl |
Distance to airport | 18.5 mi |