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|"Quite and great location Friendly staff ."||(in 19 reviews)|
|"No fridges in the room No slippers Bathroom need upgrade"||(in 9 reviews)|
Time of year
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|food poisoning||in 2 reviews|
|friendly staff||in 47 reviews|
|over-priced compared||in 2 reviews|
|peers||in 2 reviews|
|pressing||in 3 reviews|
|security checks||in 3 reviews|
|standard room||in 30 reviews|
The morning breakfast was excellent. The buffet meals in the evening were superb and the staff were very welcoming
The showers were awful. The cold/hot water arrangement was challenging. This is an area which was of great concern. We didn’t have any slippers in the bathroom so if you can remedy the above I will definitely come back.
Location is great, rooms are a bit old but clean, breakfast is really nice
I booked a ‘queen room with city view’. The first room they gave me was facing a wall about 1m outside the window. I complained and got a room on the ground floor facing the driveway. I tried to get what I booked and paid for, but the staff was very unfriendly and not accommodating at all. I just hit a wall. A big zero in terms of customer service. The Marriott name unworthy
Friendly staff and ready to assist to make me comfortable. Good food
Drinks are a bit expensive
We liked the friendliness of the staff and the close vicinity of the golf course in the middle of the city, which made it much less noisy. Even the restaurant with an excellent chef for breakfast and dinner was well above standard.
Really enjoyed my stay - the room was large, very quiet and comfortable. Staff were very friendly, attentive and helpful, especially the housekeeping staff. I specifically requested a quiet room & was given one (upper floor overlooking the conference centre at back). The breakfast buffet was superb and even included a cappuccino. (Usually you have to pay extra for this). The room service menu was also very good and did not include an extra charge. Food arrived exactly as ordered and promptly within 10 minutes of ordering. Generally found the service and management to be of a high standard!
The shower has been designed without a door - so water tends to flood the floor in the bathroom, which can make it slippery and hazardous. There is no towel rail for hanging your towel. Would be useful especially if you don't want to use the same one again & to save the planet! Would also be nice to have a bar fridge in the room to keep water cool.
Perfectly located in Uganda's capital city, travelers can expect four-star luxury complemented by five-star service at the Protea Hotel Kampala, where opulent guest rooms and suites create an oasis in the heart of the country's capital. Whether travelling for business or leisure, our hotel's lavish offering of amenities provide Kampala visitors with exciting dining options, an air-conditioned fitness center as well as conference and event facilities for hosting up to 350 guests. Enjoy international favorites in our 100-seat Chapter One Restaurant or the Ladies Bar for sundowners, pre-dinner cocktails or get-togethers with colleagues. Whatever the occasion, our hotel's destiny is to complement your travel style while in Kampala. Situated in the up-market suburb of Kololo, only 35 km from the Entebbe airport, our hotel features refreshing en suite rooms with air-conditioning, a business center, 24-hour reception and 24-hour room service.
based on 51 reviews
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Most Popular Landmarks
- Uganda National Museum 0.7 mi
- Kibuli Mosque 1.3 mi
- Gaddafi National Mosque 1.7 mi
- Namirembe Cathedral 2.3 mi
- Kasubi Tombs 2.4 mi
- Kabaka's Palace 2.4 mi