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|Value for money||6.8|
|Distance to city center||2.5 mi|
|Distance to airport||18.7 mi|
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How the guy who cleaned my room, was always on time and sheets where fresh
Reception staff was not friendly, they seems not to be expecting me, not sure about what a requited a simple fan nor air conditioner, food was awful, breakfast wasn't what was promised , all what I asked for seemed not to be there had to settle for what was there
The hotel is not located where it is shown on the map and isnt called Tristar.
I loved the fact that, for the money, I got a nice sized bed and a balcony.
I'm nitpicking here, but sometimes things got lost in translation a bit. But nothing serious. It would've been better had I been better with the local language. I do wish they had air conditioning. Some nights were a bit too warm for my taste.
- Very rude and unkind staff, (don't talk about the place you want to go in Uganda and don't answer when the staffs ask your trip because all staffs know that how much money do you have in your pocket.) - Very noisy, (Next to the hotel, there is party everday still 3 or 4am) - Very dirty, (specially the bed) - No Drinking water in the room - No Amenities, No hair dryer, Just one towel for 2 people I have never seen this hotel in my entire life. Everything was terrible, terrible and terrible. When we arrived at the hotel on the first day around 2:00am, the hotel closed and even when we arrived around 12:00am next day, all staffs was sleeping and there was no light in the lobby. Finally, Uber taxi driver helps us to enter the hotel. Really Really terrible hotel.
With a stay at Tristar Hotel in Kampala, you'll be within a 15-minute drive of Lake Victoria and Kabaka's Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 7 reviews
Value for money
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Reviews about Tristar Hotel
Most Popular Landmarks
- Kabaka's Palace 1.2 mi
- Rubaga Cathedral 1.4 mi
- Buganda Parliament 1.8 mi
- Namirembe Cathedral 2.1 mi
- Gaddafi National Mosque 2.1 mi
- Kibuli Mosque 2.9 mi