Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 9.6 "96% werehappy with the shuttle service ." 8.9 "89% thought theservice was very professional ." 9.0 "90% found therestaurant service to be one of the best ." -
8.3 "Vibe was good."8.2 "82% thought, the
hotel was modern ." 8.6 "86%enjoyed the lobby entrance ." 8.5 "85% said it was astylish hotel ." -
7.8 "High comfort."8.4 "84% said the
beds were comfortable ." 8.2 "82% thoughtrooms were spacious ." 8.0 "80% liked thebig bathroom ." -
7.5 "Nice rooms."8.4 "84% said the
beds were comfortable ." 7.7 "77% saidrooms were clean ." 9.8 "98% thought theview was good ." 8.2 "82% thoughtrooms were spacious ." 8.1 "81% appreciated themodern rooms ." 7.1 "71%enjoyed the furniture ." 8.0 "80% liked thebig bathroom ." -
7.5 "Good location."9.9 "99%
liked the proximity to sightseeing ." 9.5 "95%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.2 "Breakfast is mediocre."
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4.6 "Value below average."3.0 "70% thought it was
overpriced ." 4.1 "59% said thebreakfast was too expensive ." 2.0 "Theprice was too high for 80%." -
4.1 "Pool is below average."
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3.8 "Internet is poor."3.0 "70% thought it was
overpriced ." 4.7 "53% said thewifi quality was bad ."
Overall Rating
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8.9 "Great service."9.3 "93% found the
staff to be very friendly ." 9.7 "97% werehappy with the shuttle service ." 8.2 "82% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
8.4 "Vibe was good."8.4 "84% thought, the
hotel was modern ." 8.6 "86%enjoyed the lobby entrance ." 8.5 "85% said it was astylish hotel ." -
7.5 "Good location."9.9 "99%
liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." -
7.0 "Nice rooms."5.7 "Only 57% thought the
shower was ok ." -
6.3 "Breakfast is mediocre."
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4.5 "Value below average."2.7 "73% thought it was
overpriced ." 3.8 "62% said thebreakfast was too expensive ." -
4.3 "Pool is below average."
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3.5 "Internet is poor."2.7 "73% thought it was
overpriced ."
Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 9.7 "97% werehappy with the shuttle service ." -
7.6 "Good location."9.9 "99%
liked the proximity to sightseeing ." -
6.8 "Rooms are ok."
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6.0 "Breakfast is mediocre."
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4.5 "Value below average."2.8 "72% thought it was
overpriced ." 4.4 "56% said thebreakfast was too expensive ." -
3.7 "Pool is below average."
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3.5 "Internet is poor."2.8 "72% thought it was
overpriced ."
Overall Rating
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8.6 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.5 "Nice rooms."
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7.4 "Good location."9.9 "99%
liked the proximity to sightseeing ." -
4.4 "Value below average."
Overall Rating
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8.5 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Comfort level is high."8.6 "86% said the
beds were comfortable ." 8.5 "85% thoughtrooms were spacious ." -
8.1 "Vibe was good."7.8 "78% thought, the
hotel was modern ." -
8.1 "Rooms are great."8.6 "86% said the
beds were comfortable ." 7.7 "77% saidrooms were clean ." 8.5 "85% thoughtrooms were spacious ." 9.8 "98% thought theview was good ." -
7.3 "Good location."
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6.9 "Average amenities."6.9 "69% thought the
building was acceptable ." -
4.6 "Value below average."3.7 "63% thought it was
overpriced ." -
4.3 "Internet is poor."3.7 "63% thought it was
overpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Awesome location....walking distance to the Country Club Plaza. Friendly staff. Very clean. Good food. The VIP concierge room is way too small!!
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8.0review from
The hotel was really clean and comfortable. The staff was friendly. That I had to pay to get my car parked. I couldn't park it myself. When I tried to get my car from the valet I had to wait 45 min to an hour before I got my car brought out. Need better parking and valet service.
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4.2review from
The madatory inconvenient valet parking that was not disclosed until I physically pulled in. Totally my trip not worth whIle for the get away I planned. The renovation made hotel stay beyond unpleasant and unconfortable. The upchage for absolutely everything considering what wasn't available due to renovating was undesirable. I would not come back there again for these reasons and will definitely share my experience to my friends and business travalers. I think anyone staying there during this "renovation" should be compensated in someway for the checking into that. I'm sure they also were not told the condition of the establishment and was as surprised as I was at arrival and check in.
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8.8review from
Love this hotel for many reasons - great rooms (recently updated), coffee shop on lobby level, good service. Great concierge lounge too! I didn't realize until this visit that there is a restaurant on the second floor - it's fairly hidden and I don't recall the front desk telling me about it.
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8.2review from
Large luxury suite with a great view. Friendly staff and great room service selection. Close to the plaza and offers a shuttle service. Room should have included info on restaurant, pool, gym hours and other hotel amenities. Also should include a safe. Indoor pool and spa could use an update (paint faded in spa).
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4.8review from
Location Breakfast was disgusting, staff was rude, the bedding smelt of urine (no I am not kidding), not worth the money. Angry!
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10.0review from
Awesome location....walking distance to the Country Club Plaza. Friendly staff. Very clean. Good food. The VIP concierge room is way too small!!
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8.0review from
The hotel was really clean and comfortable. The staff was friendly. That I had to pay to get my car parked. I couldn't park it myself. When I tried to get my car from the valet I had to wait 45 min to an hour before I got my car brought out. Need better parking and valet service.
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8.8review from
Love this hotel for many reasons - great rooms (recently updated), coffee shop on lobby level, good service. Great concierge lounge too! I didn't realize until this visit that there is a restaurant on the second floor - it's fairly hidden and I don't recall the front desk telling me about it.
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8.2review from
Large luxury suite with a great view. Friendly staff and great room service selection. Close to the plaza and offers a shuttle service. Room should have included info on restaurant, pool, gym hours and other hotel amenities. Also should include a safe. Indoor pool and spa could use an update (paint faded in spa).
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4.2review from
The madatory inconvenient valet parking that was not disclosed until I physically pulled in. Totally my trip not worth whIle for the get away I planned. The renovation made hotel stay beyond unpleasant and unconfortable. The upchage for absolutely everything considering what wasn't available due to renovating was undesirable. I would not come back there again for these reasons and will definitely share my experience to my friends and business travalers. I think anyone staying there during this "renovation" should be compensated in someway for the checking into that. I'm sure they also were not told the condition of the establishment and was as surprised as I was at arrival and check in.
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4.8review from
Location Breakfast was disgusting, staff was rude, the bedding smelt of urine (no I am not kidding), not worth the money. Angry!
